ABOUT TRI-COUNTY MENTAL HEALTH SERVICES
Located in Lewiston, Maine, Tri-County Mental Health Services provides a wide range of mental health services across western Maine, in particular the counties of Androscoggin, Franklin, Oxford, and Northern Cumberland. Although Tri-County has many locations that offer different programs, the location on Lisbon Street offers mental health and substance abuse treatment for children, adolescents, and adults. Although this location offers only outpatient treatment, residential treatment is available at one of its sister facilities. Treatment of co-occurring disorders is available.
TREATMENT & ASSESSMENT
Treatment starts with an assessment to determine if outpatient treatment is appropriate for the client. If residential treatment is recommended, the client will be referred to another facility within the Tri-County Mental Health Services network.
For children and adolescents, available services focus on substance abuse treatment, mental health, and trauma recovery. Treatment may include psychotherapy, trauma-focused cognitive behavioral therapy (CBT), eye movement desensitization reprocessing (EMDR), and multi-systemic therapy (MST). Services for children and adolescents are available at more than 80 schools.
Adult treatment includes outpatient counseling, substance abuse counseling, and psychiatric assessments. Specialized track for both mothers and pregnant women and military personnel are available. Dialectical Behavioral Therapy is practiced in group treatment. A driver education and evaluation program (DEEP) is also available.
STAFF CREDENTIALS
Tri-County’s treatment team consists of counselors, nurses, case managers, and peer support specialists. the sole alum polled by Best-rehabs.com to date rated the staff’s level of experience and training just two out of five stars.
WHAT ALUMNI SAY
One alum polled by Best-rehabs.com to date gave mixed ratings of Tri-County. Although the anonymous alum rated the facility five out of five stars for treatment effectiveness and family participation, the alum gave just two out of five stars or lower for leisure, holistic offerings, and connectivity. The alum would not recommend the program and wrote: “Weakness in all areas.”
WHAT STAFF SAY
Best-rehabs.com currently has no reviews from current or former employees of Tri-County Mental Health Services, but feedback on third-party sites suggests mostly positive reviews. On Tri-County’s Facebook page, which the facility’s staff may monitor, 11 reviewers to date rated the organization as a whole an average four out of five stars, with nine positive reviews and two negative reviews.[1] On Indeed, five current and former employees to date rated the organization an average 3.8 out of five stars, with four positive reviews and one negative.[2]
The six staff members who left comments mostly felt the work environment was supportive of providing optimal client care. On Indeed, a former clinical support staff member wrote: “This agency provides almost every service that can be provided to people who fall into their catchment areas for social services. Their growing awareness to be culturally competent adds to their marketability. They are strong advocates for patient needs.”
FINANCING
According to the facility’s website, Tri-County Mental Health Services accepts Medicaid, private health insurance, and private payments, offered on a sliding scale.
[1] https://www.facebook.com/pg/tcmhs/reviews/?ref=page_internal
[2] https://www.indeed.com/cmp/Tri-county-Mental-Health-Services/reviews