At Quality Behavioral Health, Inc., we believe that substance abuse patients should be treated with unconditional positive regard. The patient needs healing and attention to many areas, especially the physical, mental, spiritual and social areas of their lives. An individualized treatment plan is designed to provide the right combination of support to help the person learn to live life sober and happy. Many of our treatment services offer a group setting and environment, so that the individual spends time with other people affected by the same chronic disease and problems. We see our patients as human beings with an illness not a moral deficiency and provide support in a loving and caring environment.
ABOUT QUALITY BEHAVIORAL HEALTH, INC.
Established in 1995, Quality Behavioral Health, Inc. (QBH) has facilities in the Detroit, Mich., area. This nonprofit organization offers residential and outpatient substance abuse treatment for adults, including those with co-occurring disorders. The facility provides inpatient sub-acute detoxification services.
TREATMENT & ASSESSMENT
Clients can begin treatment at QBH with a three- to five-day detox program, which provides non-emergency care during the withdrawal process. Medical support is available as needed.
Following detox, both short- and long-term residential programs are offered, for 30 or 90 days respectively. Treatment is based on cognitive behavioral therapy (CBT), with motivational enhancement therapy used in some cases. Residents and clients in the intensive outpatient program (IOP) can expect to participate in individual and group counseling, addiction education, and stress management training. Medication management is provided for clients receiving. Family therapy begins later in the treatment process, provided the client and counselor agree that it will be helpful.
Alcoholics Anonymous (AA) and Narcotics Anonymous (NA) groups as well as a post traumatic stress disorder (PTSD) group are hosted on-site. QBH also transports residents to local community-based support group meetings. Additionally, QBH provides programming specifically for women, including empowerment workshops.
The facility’s IOP meets for 22 hours per week. Clients needing a lower level of care can make general outpatient program (OP) counseling appointments.
A medical doctor and nursing staff oversee detox. Treatment team members include a psychiatrist, addiction psychologist, licensed therapists, and spiritual counselor experienced in working with multiple religious denominations. According to its website, QBH employs clinicians who speak more than 10 languages, including Arabic, Bengali, Hindi, Polish, Spanish, Urdu, and two Chinese dialects. The detox and residential programs are accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).
ACCOMMODATIONS & AMENITIES
Living arrangements at QBH are strict, yet accommodating. Disciplinary guidelines are posted on the facility’s website. Residents are expected to be neat, which is monitored through regular room inspections. Smoking is permitted at designated times.
The building is secured. After completing 15 days of treatment, residents may receive visitors. For individuals with special dietary considerations, QBH’s food services provides vegetarian, kosher, and halal meals.
Recreational trips to exercise and swimming facilities and local parks are provided. QBH supports clients’ overall health through collaborative arrangements with local dental clinics.
WHAT ALUMNI SAY
At the time of this writing, Best-rehabs.com had received feedback about QBH from 13 former clients. Of this group, only three offered positive perspectives. They praised the caring, helpful staff and reported that treatment was highly effective.
One alum expressed gratitude for help in developing life skills as well as support in transitioning to a job. Another described the program as life-saving, while emphasizing the importance of a client doing the work of recovery. Alum M.K. awarded treatment effectiveness the top five out of five stars, but just one star for all the other metrics evaluated. They described the facility as “disgusting,” the program as “unorganized,” but explained: “The facility, the people, the food, everything about it is the worst. But if you want to never do drugs again this place will burn it’s self into the depths of your mind a Stark image of why you should never do drugs.”
Accommodations and amenities received the most complaints. Ten reviewers criticized the poorly maintained and dirty accommodations, inattentive staff, and poor quality food. Alum Amy also described the facility as overcrowded and rated exercise and leisure activities just one out of five stars. Dan reported insufficient help during treatment and with aftercare: “I only saw a counselor maybe twice the entire time I was there.”
WHAT FAMILY & FRIENDS SAY
Among the 30 reviews of QBH on Google, two loved ones in this group offered negative feedback along the same lines as those from alumni, e.g., dirty, poor quality food, unreliable.  Michele, a one-star reviewer, wrote: “Please please please! Find another facility!”
According to its website, QBH accepts most commercial insurance plans and participates in government-sponsored programs. Direct payment can be arranged.