CenterPointe Hospital

CenterPointe Hospital

ABOUT CENTERPOINTE HOSPITAL

CenterPointe Hospital is a psychiatric and behavioral health facility located in St. Charles, Mo. We offer a wide range of services to adults, families, and adolescents struggling with substance abuse and co-occurring mental health disorders. Our services include residential treatment, partial hospitalization (PHP), intensive outpatient (IOP) treatment, standard outpatient care, and aftercare services. Additionally, we provide medically monitored detox on-site.

TREATMENT & ASSESSMENT

For individuals in need of stabilization and medical attention for withdrawal symptoms, we recommend starting with our inpatient detox program, which typically lasts for seven days. During this time, clients receive 24-hour medical supervision, overseen by a physician. They are also introduced to 12-step principles and Hazelden’s “Living in Balance” curriculum. Once assessed and stabilized, clients may proceed to residential or outpatient treatment.

Our residential program lasts for a total of four weeks and follows a highly structured, trauma-informed approach. It includes individual and group therapy, on-site 12-step meetings, educational lectures, and workshops on relapse prevention, coping skills, and mindfulness. Medication management is available, and clients have dedicated time for reflection and therapeutic activities.

Outpatient care is available as a stand-alone option or as a step-down treatment. It offers counseling, education, and medication management. Our PHP program meets five full days per week, while IOP consists of three half-day sessions each week. We also offer weekly aftercare groups to all program graduates.

STAFF CREDENTIALS

Our treatment team consists of physicians, addiction counselors, nurses, social workers, dieticians, and activity therapists.

ACCOMMODATIONS & AMENITIES

At CenterPointe Hospital, we can accommodate up to 150 individuals at a time. While specific details about our living arrangements are not provided on our website, our brochure indicates that residents share bedrooms with one other client. Based on the feedback we received from five alumni, the facility’s cleanliness received an average rating of 4.2 out of five stars.

WHAT ALUMNI SAY

When asked about their likelihood of recommending our facility to others, the five alumni surveyed by Best-rehabs.com provided an average rating of 4.2 out of five stars. They also gave the staff’s level of training and experience 4.2 stars, and the counseling options received three stars. However, the reviews submitted to Best-rehabs.com showcased some mixed opinions. While one alumni described the hospital as “an amazing place for the circumstances you’re facing” and another credited it with saving their life, some alumni expressed dissatisfaction with ineffective treatment, unclean conditions, and rude, unhelpful staff. We take all feedback seriously and strive to continuously improve our services.

Surveyed alumni generally felt that the center’s holistic offerings were lacking, giving this category the lowest rating of 1.75 out of five stars. One alum mentioned that the absence of holistic treatments was disappointing.

WHAT FRIENDS & FAMILY SAY

The feedback from loved ones surveyed by Best-rehabs.com also reflected mixed opinions. Satisfied loved ones found the program’s treatment to be effective and the staff helpful. One parent mentioned that their daughter enjoys attending the AA meetings at our hospital and feels hopeful and happy being sober. However, some loved ones found the facility unsanitary and the care lacking. We take all feedback seriously and continually work to address areas of improvement.

WHAT STAFF SAY

When asked about their likelihood of recommending the facility to others, the one staff member surveyed by Best-rehabs.com provided a rating of three out of five stars. This staff member highlighted the variety of treatments offered at our facility.

FINANCING

CenterPointe Hospital accepts most major insurance plans, as well as Medicare, Medicaid, and Tricare.

CenterPointe Hospital Reviews

I went here twice for inpatient to get clean off heroin. I’ve been clean for over 7 years thanks in part to my own determination but also because centerpointe gave me the tools to navigate life sober. It’s one of the best rehabs in STL. That being said the success rate of being clean isn’t based off a rehab, it’s honestly random. When you first arrive you’re separated from inpatient members while you detox for 24-72 hours. You are given meds to help ease the withdrawals but it’s not magic. You’re going to be dopesick. After this you join inpatient and stay usually for 14-28 days depending on what the doctor recommends and financial situations. During my time in inpatient we had to get up every morning at 6:30, we’re given meds, went to meetings, had individual therapy, had group therapy, had recovering addicts come speak to us, and saw a psychiatrist. You’re allowed to smoke cigarettes and the food is decent. It’s not a luxury spa , but you should realize that bc it’s a rehab. It’s not dirty either. It’s sanitary and basic. The staff there truly cares. They invest their life in trying to give you the tools to succeed. They’re honest with you, never sugarcoating it, and will do what’s best for you long term. They’re not abusive but some will think they’re tough (as they ought to be). That being said any rehab is a good option for someone looking to get clean.
My tween daughter was there 6 months ago; was totally traumatized by the experience...There is also a lot of yelling in the unit, some of it by the staff, as they try to control children. The psychiatrist only worked before his private practice, from 5 to 7 am, then would ask my child to rate how she felt on a scale of 1-10 at 5 or 6 am in the morning. The psychiatrist was not ever available, and just relayed messages from staff, some of whom spoke very poor English. This is truly a "One Flew Over the Cuckoo's Nest"" type of mental incarceration. I so regret taking my child there!
I had a great experience at CenterPointe Hospital