ABOUT THE CROSSROADS PROGRAM
Serving teens and young adults between the ages of 13 and 25, The Crossroads Program treats substance abuse in individuals and their families. Originally opened as a nonprofit in 1982, The Crossroads Program is based in St. Louis, Mo. with two other locations in Columbia and Kansas City. Intensive outpatient (IOP) treatment is the facility’s main program with additional a la carte services for those in need of less intensive care.are available, but detox is not.
TREATMENT & ASSESSMENT
The Crossroads Program offers free consultations and assessments to help individuals determine what course of treatment is best. Plans are individualized and include individual, group, and family counseling. Treatment is grounded in the 12-Steps principles with additional support groups specifically for teens, young adults, and parents with a loved one in recovery. The program also facilitates crisis intervention, relapse prevention, coping skills classes, and aftercare.
The facility provides counseling and educational services for a wide range of topics related to substance abuse and recovery. These topics include age-specific abuse, parenting, and special topics by speakers.
The IOP program typically lasts between six and fourteen weeks, after which the client undergoes eight weeks of aftercare at no additional cost. Family involvement and regular social events help teach youth how to build positive relationships and have fun without using mind-altering chemicals.
Either as step-down treatment or just a less intensive form of rehab, individual counseling is also available. The program also hosts in-school support groups and interventions, as well as motivational speakers.
Treatment at the Crossroads program is administered by a team of professional substance abuse counselors, some of which are in recovery themselves. Staff members have extensive experience with recovery programs as well as working with different age groups. All counselors have extensive training and certification in their respective areas.
WHAT ALUMNI SAY
A single alum has provided Best-rehabs.com with feedback at the time of this writing. The anonymous respondent gave five out of five stars for treatment effectiveness, but wrote that the “Facility made me feel inadequate.”
On its Facebook page, which the facility can manage, The Crossroads Program earned 4.8 out of five stars from 32 reviews at the time of this writing.  In a representative review, alum Spencer wrote: “I am no longer a drug addict! My family and I are so thankful for them!”
On YellowPages.com, however, the facility received an average of three out of five stars from eight reviews.  The reviews were polarized. Some reviewers praised the effectiveness of the program, while others criticized its limited family interaction. In an representative review, an anonymous loved one wrote: “Kids are separated from their families, and there is limited interaction – no family therapy, no trained psychologists on staff to deal with the root causes of your child’s problems.”
WHAT FRIENDS & FAMILY SAY
The single loved one polled by Best-rehabs.com to date also gave a flattering review. They awarded four out of five stars or higher for most categories surveyed, including the staff’s level of training and experience and the effectiveness of treatment, but gave an average three-star rating for family participation, connectivity/visitor policy, and affordability. The anonymous reviewer felt that “This facility was very apt and sufficient for dealing with what they said they would. Staff was great and facility was above par.”
The facility does not list specific details about costs for treatment, though prices vary depending on which programs are utilized.