Rimrock

Rimrock Billings Montana

Rimrock Foundation is the largest treatment center in the Yellowstone Valley region, offering comprehensive care for substance abuse and dual diagnosis, as well as sex addiction, eating disorders and codependency. The facility offers detox, residential, day treatment and outpatient services, all of which are designed to address each client’s emotional, physical, spiritual and social well-being. Evidence-based treatments are combined with 12-Step methodology to provide clients with a well-rounded recovery experience and the opportunity to achieve balance in their lives.

ABOUT RIMROCK

Located in downtown Billings, a city in the heart of Yellowstone Valley, Rimrock offers residential and outpatient care for adults and adolescents struggling with addiction and co-occurring disorders. While 62 of the 64 (96.9 percent) treatment facilities in Montana offer substance abuse treatment, Rimrock is one of 31 (48.4 percent) of facilities to also offer mental health treatment and diagnoses. The facility is also equipped to treat a range of conditions, including substance abuse, sex addiction, gambling, and eating disorders. Medical detox is available on-site.

TREATMENT & ASSESSMENT

According to Rimrock’s website, its treatment aims to address emotional, physical, spiritual, and social health. Treatment combines the 12-Steps with evidence-based methods.

For adults, treatment begins with an in-depth interview and psychological evaluation. The residential program includes psychiatric services, individual and group counseling, family therapy (including a family week program), education, a recreation program, spirituality sessions, and art therapy.

A partial hospitalization program (PHP) is similar to the residential program and offers up to 12 hours of treatment a day. There’s also an intensive outpatient program (IOP) and general outpatient care, which includes Seeking Safety meetings, a family violence program, and motivational enhancement therapy (MET). All clients are invited to attend weekly aftercare meetings for a minimum of 12 weeks after completing treatment.

A gender-separate adolescent residential program lasts a minimum of 35 days and includes many of the same treatment modalities as adult inpatient care, plus canine therapy at a local animal shelter and Seven Challenges, a program specific to adolescents. A state-certified teacher provides tutoring and group learning. There’s also an adolescent IOP.

STAFF CREDENTIALS

Rimrock’s website notes the treatment team includes a psychiatrist, a physician, physician assistants, nurses, social workers, licensed addiction counselors, and master’s level counselors. The 12 individuals polled on the staff’s level of training and experience at the time of this writing gave positive feedback.

Staff’s level of training and experience: 4/5 stars.

ACCOMMODATIONS & AMENITIES

There is currently no information provided by the facility regarding its living arrangements and related offerings, however, the 12 surveyed individuals gave the facility’s cleanliness an average rating. Adults are permitted to bring cell phones to residential treatment, but adolescents are not.

Cleanliness: 3.83/5 stars.

WHAT ALUMNI SAY

Of the seven alumni polled by Best-rehabs.com at the time of this writing, four provided positive feedback, two left neutral opinions, and one alum left negative feedback about Rimrock.

Alumni tended to give the facility ratings of four and five stars for its family program and its exercise and leisure provisions, but lower ratings for its holistic offerings.

Recurring praise was awarded to the staff. Four reviewers polled on staff support gave this metric high four- and five-star ratings. “Well staffed, staff listens and counselors are available,” an alum wrote.

However, more than one alum criticized the food, and two wrote that they felt the program was too short. “Staff was good and kind, but the program itself is not long enough to be able to learn skills and maintain sobriety,” alum Elizabeth wrote.

Feedback on secondary sites is also mixed. To date, the 13 people who left Google Reviews for the facility gave an average of 3.7 out of five stars. Positive feedback praised the staff and programming. “Rimrock is a safe place to learn and work through addiction. I love Rimrock because no other facility in Billings does what they do,” B.S. wrote in a representative review. [1]

Negative complaints included difficulty contacting the center and ineffective treatment.

WHAT FRIENDS & FAMILY SAY

Of the 11 reviews from loved ones submitted to Best-rehabs.com at the time of this writing, nine were generally positive and two were negative. Based on 10 loved ones polled at the time of this writing gave the facility an average ratings for its family program.

Family programs 3.8/5 stars

Exercise and leisure options based on seven loved ones: 3.86/5 stars.

Holistic options based on six loved ones: 3/5 stars.

Several reviewers praised the family program. “As a family member, I can honestly say that I, too, am a better person as I was faced with really searching my own behaviors and how they affected the family dynamics,” one anonymous reviewer wrote.

Yet some reviewers questioned the long-term effectiveness of treatment, and L.L.C. complained of excessive focus on the 12-Steps.

WHAT STAFF SAY

Four staff members who wrote reviews to Best-rehabs.com at the time of this writing left mostly positive feedback. Two of the three staffers surveyed on the overall quality of the facility’s leadership and staff willingness to put patient’s interests first gave perfect five-star ratings for these metrics. The third reviewer, however, gave one and two stars, respectively.

“I love working at Rimrock! Everyone here has such a big heart and truly care about all of the patients,” B.L. wrote in a representative review.

FINANCING

The facility’s website indicates that insurance and private pay are accepted, and financing options are provided through the healthcare loans company American Healthcare Lending. Nine reviewers polled on the facility’s affordability at the time of this writing gave ok ratings.

The facility’s affordability: 3.56/5 stars.

[1] https://goo.gl/4uNWsi

Reviews about Rimrock

Do not send your kids to the adolescent house unless you personally know the staff. My son was refused treatment in less then 12 hours to accommodate a resident that wanted his own room. Rimrock charged me $1800 for less then 12 hours of "services". The resident made a false claim about my son, and manipulated the staff into "kicking him out". They called my son a threat to the residents, the supervisor, called to apologise for the "miscommunication", and that my son was welcome back after the other resident left. They detained my son and refused to let me speak to him. Again do not send your kids to rimrock
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  • Treatment is never long enough. Staff experience and understanding. Aftercare was a weakness.
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  • It worked for our family. structured atmosphere. inadequate exercise facilities.
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  • Very rough. Too rough for client to feel support. 12 step basis. Not professional staff.
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  • I love working at Rimrock! Everyone here has such a big heart and truly care about all of the patients. I wouldn't want to work anywhere else.
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    Family participation I liked Long term effectiveness was not there Treatment did not last long term, however that is the responsibility of the addict.
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    compassionate, effective, broad selection of treatment options that fit the patient's needs, focus on whole-person healing, trained,professional staff. I would recommend Rimrock foundation for any person facing addiction! As a family member, I can honestly say that I, too, am a better person as I was faced with really searching my own behaviors and how they affected the family dynamics. I am so thankful for the healing that took place and the wonderful relationship I have with my brother now!
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  • Personnel, meals, activities Accomidations This facility from what I saw and improvements over the years I would recommend them to anyone
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  • Located where my brother lived. Maybe not as well staffed or has as many fringe type benefits as a bigger treatment facility It works for what we needed it for
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  • Community outreach and education. Caring staff that are committed to helping. Most have experienced addiction issues themselves and can relate. I saw weakness in the outpatient program. My family member had gone to other treatment facilities in larger cities. This one by far was the best for long term help and the staff is top notch.
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    Lack of options It is good for Montana
    pts rule their program too much.
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  • It didn't work. Wasn't there.
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  • A caring, dedicated and qualified staff. 28 day treatment program may not be long enough for some people. As a family member, I can attest to the strength and effectiveness of family week, not only for my brother, but for me and my mom and dad as well.
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  • Well staffed, staff listens and counselors are available. Food was bad. I'm still sober. 6 years Jan 16
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  • Staff was good and kind, but the program itself is not long enough to be able to learn skills and maintain sobriety. Classes and groups are well put together and the family week there is one of the best I've experienced. With that being said though, mental health issues need to be addressed more and I believe there should be classes for this as well as drug/alcohol classes and groups. But 28 days is definitely not enough time for inpatient treatment. 60-90 days is more effective in staying sober. Overall I'd give Rimrock a 4.
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  • The detox was an excellent aspects of the facility. However, the weaknesses of the facility included: 12 Step Model, private money makes it impossible to afford, Medicaid clients wait for state bed and it takes 4 to 6 months. I have heard that they do not have a good handle on their staff and patients. They are not culturally orientated, and very 12 step with AA and NA being a major construct of treatment philosophy. Choose not to treat tobacco as clients can smoke, very hypocritical..
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  • They have a genuine concern for people they treat. I have known a few people who have been to Rimrock, and were all successful with the program. One of them was recently hired as a counselor to share his story and help others in their recovery.
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  • I believe that having the right counselor who will challenge you and help you dig deep and be honest, honest, honest with yourself and fellow patients and family, was a great help. I've had family members in other facilities which did not demand honesty and self-honesty to dig into the real causes of self-medication with alcohol and how to find other ways to deal with the causes and the scars from it.
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  • Great staff support
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  • Really enjoyed group.
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  • Qualified, dedicated staff.
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  • They got my son into a residential treatment plan for vets, It took a while and he did relapse but is clean now and doing better.
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  • 29 days is not long enough. Too expensive and not worth the money. I'm not addicted to prescription medication anymore. I lost a lot of things and realized I needed to quit and did.
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  • Great place to work, great trainings, great medical staff.