Rimrock Foundation is the largest treatment center in the Yellowstone Valley region, offering comprehensive care for substance abuse and dual diagnosis, as well as sex addiction, eating disorders and codependency. The facility offers detox, residential, day treatment and outpatient services, all of which are designed to address each client’s emotional, physical, spiritual and social well-being. Evidence-based treatments are combined with 12-Step methodology to provide clients with a well-rounded recovery experience and the opportunity to achieve balance in their lives.
Located in downtown Billings, a city in the heart of Yellowstone Valley, Rimrock offers residential and outpatient care for adults and adolescents struggling with addiction and. While 62 of the 64 (96.9 percent) treatment facilities in Montana offer substance abuse treatment, . The facility is also equipped to treat a range of conditions, including substance abuse, sex addiction, gambling, and eating disorders. Medical detox is available on-site.
TREATMENT & ASSESSMENT
According to Rimrock’s website, its treatment aims to address emotional, physical, spiritual, and social health. Treatment combines the 12-Steps with evidence-based methods.
For adults, treatment begins with an in-depth interview and psychological evaluation. The residential program includes psychiatric services, individual and group counseling, family therapy (including a family week program), education, a recreation program, spirituality sessions, and art therapy.
A partial hospitalization program (PHP) is similar to the residential program and offers up to 12 hours of treatment a day. There’s also an intensive outpatient program (IOP) and general outpatient care, which includes Seeking Safety meetings, a family violence program, and motivational enhancement therapy (MET). All clients are invited to attend weekly for a minimum of 12 weeks after completing treatment.
A gender-separate adolescent residential program lasts a minimum of 35 days and includes many of the same treatment modalities as adult inpatient care, plus canine therapy at a local animal shelter and, a program specific to adolescents. A state-certified teacher provides tutoring and group learning. There’s also an adolescent IOP.
Rimrock’s website notes the treatment team includes a psychiatrist, a physician, physician assistants, nurses, social workers, licensed addiction counselors, and master’s level counselors. The 12 individuals polled on the staff’s level of training and experience at the time of this writing gave positive feedback.
Staff’s level of training and experience: 4/5 stars.
ACCOMMODATIONS & AMENITIES
There is currently no information provided by the facility regarding its living arrangements and related offerings, however, the 12 surveyed individuals gave the facility’s cleanliness an average rating. Adults are permitted to bring cell phones to residential treatment, but adolescents are not.
Cleanliness: 3.83/5 stars.
WHAT ALUMNI SAY
Of the seven alumni polled by Best-rehabs.com at the time of this writing, four provided positive feedback, two left neutral opinions, and one alum left negative feedback about Rimrock.
Alumni tended to give the facility ratings of four and five stars for its family program and its exercise and leisure provisions, but lower ratings for its holistic offerings.
Recurring praise was awarded to the staff. Four reviewers polled on staff support gave this metric high four- and five-star ratings. “Well staffed, staff listens and counselors are available,” an alum wrote.
However, more than one alum criticized the food, and two wrote that they felt the program was too short. “Staff was good and kind, but the program itself is not long enough to be able to learn skills and maintain sobriety,” alum Elizabeth wrote.
Feedback on secondary sites is also mixed. To date, the 13 people who left Google Reviews for the facility gave an average of 3.7 out of five stars. Positive feedback praised the staff and programming. “Rimrock is a safe place to learn and work through addiction. I love Rimrock because no other facility in Billings does what they do,” B.S. wrote in a representative review. 
Negative complaints included difficulty contacting the center and ineffective treatment.
WHAT FRIENDS & FAMILY SAY
Of the 11 reviews from loved ones submitted to Best-rehabs.com at the time of this writing, nine were generally positive and two were negative. Based on 10 loved ones polled at the time of this writing gave the facility an average ratings for its family program.
Family programs 3.8/5 stars
Exercise and leisure options based on seven loved ones: 3.86/5 stars.
Holistic options based on six loved ones: 3/5 stars.
Several reviewers praised the family program. “As a family member, I can honestly say that I, too, am a better person as I was faced with really searching my own behaviors and how they affected the family dynamics,” one anonymous reviewer wrote.
Yet some reviewers questioned the long-term effectiveness of treatment, and L.L.C. complained of excessive focus on the 12-Steps.
WHAT STAFF SAY
Four staff members who wrote reviews to Best-rehabs.com at the time of this writing left mostly positive feedback. Two of the three staffers surveyed on the overall quality of the facility’s leadership and staff willingness to put patient’s interests first gave perfect five-star ratings for these metrics. The third reviewer, however, gave one and two stars, respectively.
“I love working at Rimrock! Everyone here has such a big heart and truly care about all of the patients,” B.L. wrote in a representative review.
The facility’s website indicates that insurance and private pay are accepted, and financing options are provided through the healthcare loans company American Healthcare Lending. Nine reviewers polled on the facility’s affordability at the time of this writing gave ok ratings.
The facility’s affordability: 3.56/5 stars.