ABOUT DAYMARK RECOVERY SERVICES, INC. – SURRY CENTER
Daymark Recovery Services, Inc. is a non-profit community provider of mental health and substance abuse treatment services for adults and children. With 33 facilities located throughout North Carolina, Daymark offers crisis intervention, psychiatric services, and outpatient-based treatment programs for individuals struggling with mental health disorders, chemical dependency, and co-occurring issues. Additional facilities can be found in Kannapolis and Asheboro.
The Surry Center, situated in Mount Airy near U.S. Route 52, provides outpatient (OP) and intensive outpatient (IOP) programs, psychiatric services, and intensive in-home services for children. The center also offers urgent care and mobile crisis management services.
TREATMENT & ASSESSMENT
Upon admission, clients undergo a psychosocial assessment to determine their needs and recommend an appropriate level of care. The Surry Center provides specialized mental health outpatient treatment for adults and children, as well as an intensive outpatient program for chemical dependency. Walk-in assessments and crisis interventions are available during weekdays.
The intensive outpatient program requires a minimum of nine hours of weekly programming. This program is only available to adults with substance abuse and/or mental illness. Treatment includes individual and group counseling, life skills education, and relapse prevention training. Referrals are made for aftercare services and relevant community programs.
Outpatient treatment involves group counseling sessions and educational classes. The center utilizes evidence-based therapies such as dialectical behavior therapy (DBT), motivational interviewing (MI), Seeking Safety, Matrix, and cognitive behavioral therapy (CBT) techniques. Individual therapy, group counseling sessions, psychiatric evaluations, and medication management are also offered to minimize symptoms of mental health disorders for both adults and children.
In addition, the Surry Center provides intensive in-home services for children. These programs aim to provide first responder interventions during crises, promote the use of community services and resources, and prevent the need for out-of-home treatment. The service is available 24/7.
STAFF CREDENTIALS
The Surry Center employs a team of psychiatrists, substance abuse and mental health counselors, child psychologists, case managers, and support staff. Best-rehabs.com has received feedback from three loved ones regarding the staff’s level of experience and training. The ratings varied between one and four stars.
WHAT FRIENDS & FAMILY SAY
Best-rehabs.com has not yet received feedback from Surry Center’s alumni, but three loved ones provided mixed opinions. Affordability and cleanliness received the highest ratings, while connectivity received the lowest. Family participation and counseling options also received varying ratings.
One anonymous loved one described the counselors as “good” but suggested the need for counselors who do not remind patients that they are drug addicts. Despite this, the other two respondents agreed that the counselors were experienced and effective. However, one unsatisfied loved one stated that nothing could help and criticized the facility.
WHAT STAFF SAY
Best-rehabs.com has not received employee feedback, but secondary sources indicate an overall positive consensus of Daymark Recovery Services, Inc. On Indeed, the facility has an average rating of 3.7 out of five stars based on feedback from 35 current and former employees. Job satisfaction and co-workers are cited as strengths of the organization.
FINANCING
Daymark Recovery Services, Inc. accepts private insurance, Medicaid, Medicare, and offers services on a sliding scale-based system depending on an individual’s income. The organization provides its services regardless of an individual’s or family’s ability to pay.