ABOUT FREEDOM HOUSE RECOVERY CENTER – DURHAM CENTER ACCESS
Freedom House Recovery Center is a nonprofit organization that operates numerous crisis, detox, outpatient, and sober-living facilities around South Carolina, for individuals struggling with problematic substance use, mental health disorders, and dual diagnosis. The organization’s primary location is in Chapel Hill, but nearby Durham, also in the state’s mid-north, is home to an outpatient facility and gender-separate sober-living facilities for men and women.
TREATMENT & ASSESSMENT
Freedom House Recovery Center’s sober-living programs — which the organization itself bills as halfway housing — offer up to six months of live-in recovery services. In addition to a stable living environment, residents benefit from a program that puts each person at the center of their own recovery, and aims to offer individualized care.
The program aims to help each resident to secure employment and, upon graduation, accommodations, as well as gaining life skills, such as how to function as a member of a community. The center provides professional counseling, vocational support, clinical support, and educational support, as well as life skills training.
The organization’s outpatient offerings include intensive outpatient programs (IOPs) as well as traditional outpatient care. Programming seems to comprise a standard roster of treatments, using individual, group, and family counseling; peer support; and medication management services.
Across the organization, staff includes an MD, social workers, and other master’s level personnel, though it’s not clear which credentials are held by staff at the Durham facilities.
ACCOMMODATIONS & AMENITIES
There is currently no information provided by the facility regarding its living arrangements and related offerings; however, the single individual polled by Best-rehabs.com to date gave the facility three out of five stars for its accommodations and four stars for its meals.
WHAT ALUMNI SAY
The single alum polled Best-rehabs.com to date gave mostly positive feedback, awarding this facility four out of five stars for its treatment effectiveness. “Strengths:Give personal attention,” they wrote anonymously, despite adding that the facility needed more beds in order to address long wait lists.
At the time of this writing, secondary sites yielded limited but mostly positive coverage of the Durham facility: the facility had a three-star rating, a four-star rating, and a five-star rating spread between HealthGrove and Google.  “GOOD PLACE,” K.G. wrote on Google, in the only piece of accompanying commentary.
On Facebook, Freedom House as a whole, as opposed to the Durham facility in particular, had a 4.1-star average rating based on 15 reviews. Reviewers repeatedly credited the facility with changing and even saving their lives. “When I was at the lowest point of my life, I was nurtured back to life by this amazing place and the people who choose to give of themselves through it. Freedoms House Recovery Center is a place of recovery and healing,” A.M.H. wrote in a representative review.
WHAT STAFF SAY
At the time of this writing, staff of Freedom House’s Durham facilities had left a one-star, a two-star, and a four-star rating on Indeed, though the one-star reviewer offered no detailed criticism, instead praising their supervisor and coworkers. “My co-workers were there to help the clients to become better people and try to change the clients life for the better,” the four-star reviewer wrote. “High staff turnover, likely due to challenging cases that other agencies will not accept,” the two-star reviewer wrote, in the only note of criticism found in the reviews.
Freedom House offers services to adults and children regardless of their ability to pay, offering a sliding fee scale for uninsured clients as well as grants and donations for those who cannot afford treatment. The organization accepts Medicare and Medicaid, is in-network with Blue Cross Blue Shield, and accepts all other insurances on an out-of-network basis.