ABOUT HITCHCOCK CENTER FOR WOMEN INC.
For over 30 years, Hitchcock Center for Women has provided residential and outpatient treatment for 13,000 women dealing with addiction. The facility, based six miles outside of Cleveland, OH, is geared toward clients coming from unstable homes who may be battered or frightened. The facility also offers housing services and allows residents to bring children up to age 12 to stay while they complete treatment.
TREATMENT & ASSESSMENT
Treatment begins with a walk-in clinical assessment. Residential treatment is gender-specific and includes 30 hours per week of counseling and “wrap-around services.” Intensive Outpatient Programming (IOP) includes 10 hours of treatment and 10 hours of case management. Clients enrolled in IOP who need housing support can live with children up to age 10.
Non-Intensive Outpatient Treatment includes counseling and case management for a maximum of eight hours weekly. Aftercare services include case management and counseling, and alumni can be enrolled in the HCRW Alumnae Council.
The center also provides a 13-hour Driver Intervention Program for high-risk behavior young adults aged 18-25. Women residing in sober-living facilities must participate in ten hours of counseling and supportive services each week.
Hitchcock Center’s website states that it employs 53 staff members in three main areas, including treatment, housing, business and operations, and food service. The two alumni polled by Best-rehabs.com to date gave staff experience three- and four-star ratings.
ACCOMMODATIONS & AMENITIES
The Hitchcock Center is an ornate, historic building in a suburban neighborhood. Both of the individuals polled by Best-rehabs.com to date gave the center four- and five-star ratings for its accommodations and its cleanliness.
The organization offers six affordable housing units that can accommodate a single woman or a single woman with a child under three years old.
The drop-in day center, Seasons of Hope, is open from 10:00 pm to 7:00 am, is open to women to take a shower, find clean clothes, have a meal, and relax. Women can use the center without agreeing to subsequent treatment.
WHAT ALUMNI SAY
Both alumni responding to a Best-rehabs.com poll at this time of writing gave mostly positive reviews. One alum, Tracy, gave four-star ratings to all 15 evaluated categories including treatment effectiveness, counseling options, and treatment for co-occurring disorders. “Great program,” she wrote. “Great people.”
The other alum responding anonymously also gave four-stars for the facility’s treatment effectiveness and counseling options. However, they gave one-star for its holistic options and two stars for discharge procedures and exercise/leisure options. While the anonymous reviewer cited daily AA/NA meetings as a strength of the facility, they also reported a rigid approach to treatment. They wrote: “They had some good counslers but had some that would say ‘this is how you need to live’ and then when you do it they put you down because you didn’t quite do it right.”
On Facebook, the center earned a 4.4-star average rating based on 15 reviews. Twelve of the 15 reviewers gave five-star ratings, with many thanking the facility for changing their lives. “This place helped me get sober and get back on my feet,” wrote Tiffy. “The gave me the tools to live sober and happy. THANK YOU TO EVERYONE AT HCFW!” 
WHAT STAFF SAY
While no current or former staff members have responded to a Best-rehabs.com poll to date, four employees have posted positive feedback on Indeed. Employees described a fast-paced environment with plenty of opportunities to learn. “The gratification received from helping a woman struggling with addiction far outweighed the moderate pay and stressful environment that was created by the high level needs of the clients,” one former social worker wrote. A former case manager added: “the hardest part o my job was trying to reach the clients, the most enjoyable was watching the clients make it threw the process successfully.” 
Treatment is provided to those uninsured or underinsured. Services at Hitchcock are supported by federal, state, and local grants, corporate funding, and other donations.
The cost for the organization’s affordable housing units is $525 for a double unit and $325 for a single.