The Woods at Parkside

The Woods at Parkside

ABOUT THE WOODS AT PARKSIDE

Set on eleven acres in a residential neighborhood in Gahanna, Ohio, just outside of Columbus, The Woods at Parkside offers a comprehensive suite of treatment services for individuals struggling with substance abuse. These services include residential treatment, partial hospitalization (PHP), and intensive outpatient (IOP) treatment programs. Continuing care is also offered.

Additionally, specialized care is available for individuals with co-occurring mental health disorders.

TREATMENT & ASSESSMENT

Clients begin treatment with a clinical assessment, the results of which form the basis of an individualized treatment plan. The Woods bases much of its treatment on 12-step principles, incorporating psychotherapy, cognitive behavioral therapy (CBT), and individual and group therapy. Emphasis is also placed on family programming and involvement.

PHP, the most intensive level of care, consists of eight-hour sessions seven days a week. Most clients remain at this level of care for 10 days. IOP may be used as a step-down option and includes three three-hour sessions each week. Most clients stay in IOP for six to eight weeks. The Woods also offers up to two years of free continuing care, which meets twice weekly for two hours at a time.

STAFF CREDENTIALS

The Woods’ clinical team includes a family physician, registered nurses, licensed social workers, licensed chemical dependency counselors, and licensed professional clinical counselors.

ACCOMMODATIONS & AMENITIES

According to its website, The Woods at Parkside is a 50-bed facility with scenic views of a neighboring golf course. On-site at the 23,000 square foot center is a communal dining hall, a theater/auditorium, and multiple recreational areas. Both private and semi-private rooms are available, and all meals are prepared by an on-site dietary staff.

WHAT ALUMNI SAY

15 of the 25 alumni to have completed Best-rehabs.com surveys to date recounted positive recovery experiences, while the rest offered accounts of disappointment or frustration. Alumni satisfied with the program felt that staff were well-trained and genuinely caring, calling the program itself “eye opening,” “terrific,” and client-focused. “This place saved my life!!” wrote Ms. TRB in one ecstatic five-star review. On average, 14 former clients gave the facility 3.93 stars out of five for the staff’s level of training and experience.

However, others described their time in treatment as “horrible,” awful,” and “unfortunate,” telling Best-rehabs.com of a facility that was understaffed, dirty, and disorganized. “The facility was old and run down,” S.L.G. wrote, while another alum, Rachel, pointed out a that staff were rude from the very beginning as well as stained bed linens, uncomfortable beds, and dirty bathrooms. B.B.’s experience of the facility was “total chaos and confusion,” adding, “Day to day staff had no management.”

WHAT FRIENDS & FAMILY SAY

Eight of the nine friends and family members polled by Best-rehabs.com were disappointed with the treatment their loved ones received, many issuing warning to prospective clients. “This place is to be avoided like the plague. It is no place for a person to heal,” wrote one anonymous reviewer.

Several mentioned a high rate of staff turnover and ineffective treatment for heroin addiction. “My brother has been there 2 weeks and they completely changed staff to times. stability is key and parkside seems unable to provide it at all,” A.R. wrote. Similar to alumni, alum B.K. wrote, “From my wife’s experience the place is a dump on the inside.”

Jessica shared a more mixed story. “I was able to stay in contact with my loved one and his counselor,” she told Best-rehabs.com. “It was disorganized at times…I felt like they were churning people in and out.”

FINANCING

According to its website, The Woods accepts self-pay and most major insurance plans, including Medicare. The seven individuals surveyed by Best-rehabs.com on program affordability gave the facility an average rating of 3.43 out of five stars.

Reviews about The Woods at Parkside

  • Treatment Effectiveness
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  • This place saved my life!! my first time in Treatment and the therapeutic care I received was amazing; I had an opportunity to learn about ME and addiction. My counselor was amazing, the staff was loving and kind, and I gained weight from the food. I thank God above for this place! Granted there were others there who were not serious about getting well, and they're behaviors at time were a nuisance (young kids) but I was serious about recovery, and once I blocked the Bull out, I took advantage of all the tools this place provides. And I celebrate 5 months and 20 days of Sobriety today!!!!
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  • My best friend had a nightmare experience at this place. This facility was a horrific experience for my best friend. The "staff" are really "ex"? addicts/ prisoners/felons. There was a lot of gambling on site and drugs being snuck in by staff & outsiders who came only for day programs. Residents & staff carried on "relationships".Staff refused to allow her to make ANY phone calls for 2 weeks. A police officer(patient/addict) was allowed to bully other patients and treated like a staff member. It was extremely over crowded .Meals were served by ex cons who laughed about spitting in "junkies food". This place is a nightmare. When she told staff that she'd expose their illegal/immoral activities, they laughed & said, "Go ahead! Who's gonna believe a mentally ill junkie over nurses& counselors"? Big and aggressive staff members would get in the faces of sick patients, screaming at them in a threatening manner. "Meetings" went on all day and consisted of endless "war stories". I realize that negative reviews probably aren't what you'd print for others to see. This place is to be avoided like the plague. It is no place for a person to heal.(The Woods)Ghanna,OH should be investigated by under cover. Then maybe, people would believe those harmed by them.
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  • It was good.
  • Treatment Effectiveness
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  • Horrible experience. Filthy dirty and AWFUL beds. I was told "we don't want to make you comfortable because we don't want to see you back" very negative counseling. Overall it was awful and I went on my own hoping to get help instead was treated like I was in jail.
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  • If you are thinking of sending a loved one or going your self to get help...STAY AWAY! I am not joking or upset. I have been to many rehab places and this place is a joke! Not only was it very dirty there including mold on walls and shower curtains dirty bathrooms carpets was mold stained and smells holes in the walls and ceilings, the place is very unsanitary! Now about the staff...the staff uses the "F" work while in classes for one...another is, the counselors one has this problem where we meet in a room to have group and he falls to sleep!!! I asked what are we in this class today to learn...he went on to talk about the class we had about a half hour ago. How can Parkside have counselors working there that falls to sleep??? Another thing is, you get 4 1/2 to 5 hour sleep TOPS! Yes some people do need extra stay and help, but we do need our rest!!! Classes idea is super great, but they scream and yell at you and use the "F" word trying to scare you. NOT a good way to recover. I could go on and on about that place, but please, if you or your loved one truly wants help ...STAY AWAY FROM THERE!!! Do your research, find a place where they help people who truly wants the help. I might add here that all the staff there are confused to what they are doing! I hope and pray that the board of health will check up on the building and rooms and that the CEO's will screen their staff! I pray for each and everyone of the people who are still in there and will sign in. My advise is stay away and find a better place like Mary Haven or Harding in Columbus. Please take this serious, drug addition is deadly and this is not the place to get the true help you need. I give this place a -10 Minus 10!!!
    Avoid parkside, this is from a caregiver not an addicts perspective, they turn over staff so quickly, my brother has been there 2 weeks and they completely changed staff to times. stability is key and parkside seems unable to provide it at all. Parkside is the worst center I have ever dealt with.
    Your program is not what a drug addict needs. Abstinence works well for alcoholics. It DOES NOT WORK FOR HEROINE ADDICTION. I believe if you were a Suboxan based program he would have benefited from your treatment! Get with the program that actually saves lives.
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  • hope and patience kindness, I enjoyed it there they focused on me
  • Treatment Effectiveness
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  • I was able to stay in contact with my loved one and his counselor. It was disorganized at times. My loved one was successfully completely his treatment plan but still using, which falls on him and not the treatment center but I felt like they were churning people in and out. The facility itself is a nice building. I think they could of done more to educate families about the disease of addiction and alcoholism and encouraged families to attend Al Anon or Nar Anon meetings. This facility allowed him to do inpatient treatment longer than anywhere else in our area but it was still only 2 weeks and then he moved on to IOP. My loved one wasn't ready to stop using and that's not the facilities fault but they were advancing him along as if he was ready. The reality is he's gone to treatment so many times he knows how to say what he needs to and no one called him out on that.
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  • Awful experience. After contacting facility about treatment I had to wait 5 days "for a bed". Upon arrival I was assessed an hour wait and then spent 8 hours in the waiting room. I'm sure they were just kicking someone out so I could have their bed because I had good insurance. The facility was gross. Dirty,stains and mold everywhere,WORST BED EVER! most importantly.....there is NO one on one counseling. The extent of my counseling was listening to horror stories from other residents. I give this facility 0 out of 10 rating. Consider any other facility.
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  • Total chaos and confusion. Day to day staff had no management. High level administration seems to be non-existent.
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    If you care for your loved ones well-being and fighting their addiction please please consider going else where. From my wife's experience the place is a dump on the inside. I really wish I would have read more about this place and the horror stories from other residents stays there. If you expect to be able to communicate with your loved ones don't expect it from here. All you get from the staff is that they will leave a message nothing else even if your the emergency contact. The staff turn over rate is extremely high, seems they changed counselors every couple of days, now how are they suppose to help anyone with staff that is ever changing? Sounds like to me they have a upper management problem, and so do many other people that have been there. I know if I was directing a place like this I wouldn't want my facility to be rated at 2.5 stars out of 5, and that shows the dedication they have to help patients with problems. There are some people there that care but like their reviews online that's less than half. What hurts the most in telling this story is the looks in our childrens eyes when you don't know what's going on with someone we dearly love.
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  • I am going to tell of my experience from check in to check out: Bed quickly became available, with-in 24 hours. My check in went smoothly and I was made to feel very comfortable by a woman staff member. I got on the floor and had a panic attack right away. The cussing and loudness of the Lobby was out of my comfort Zone. A TA took me for a smoke and talked to me. This made me feel better. Detox rooming was a challenge as I was moved 4 times while detoxing and had to really fight to not room with someone who really should of been in a single room to begin with. After I advocated for myself the TA's worked it out. But I thought it was a no brainer to begin with. The facility took me with a Chronic Health Condition and the Doctor did not know how to treat it, this was very frustrating and the Doctor would not get a high rating from me at all. When I finally was moved to the third floor (which is not accessible to physically impaired people) we had a graffiti board in our room filled with pictures and sayings of suicide and ghosts. ,