ABOUT PACIFIC RIDGE
Pacific Ridge, located in Salem, Ore., is one of the state’s 43 (19.3 percent) facilities that offers residential treatment to adults struggling with chemical dependency. Set on an 18-acre campus in a country setting about an hour outside of Portland, the facility is privately owned and operated. The facility also offers on-site detox services – placing it amongst the just 10.8 percent of facilities in the state with this option – including Suboxone treatment for opiate addiction.
TREATMENT & ASSESSMENT
Though a waiting period may be applied, Pacific Ridge’s website indicates that most clients are admitted within one or two days. The treatment philosophy at Pacific Ridge views chemical dependency as a treatable illness and emphasizes family involvement as integral to recovery. Treatment, including length of stay, is individualized to each client.
During the residential program, a typical daily schedule includes physical fitness activities, two group counseling sessions, education on addiction, nutrition, and relapse prevention, meals, and breaks for quiet time. Clients also regularly participate in individual and family counseling sessions. In addition, clients are introduced to the principles and practices of 12-Step.
Residents may also participate in services to help them quit smoking – both nicotine and cannabis products. However, of note, the facility does allow smoking on the premises and even designates times throughout the day when residents may smoke.
Once a client completes treatment, the facility may offer referrals for outpatient care, including referrals to buprenorphine-certified physicians to continue a Suboxone or Subutex regimen.
STAFF CREDENTIALS
Pacific Ridge’s staff is comprised of a physician, nurse practitioner, and numerous certified addiction counselors. In the state of Oregon, 99.2 percent of all substance abuse treatment facilities have continuing education requirements for staff. To date, the six individuals polled by Best-rehabs.com on the matter gave favorable reviews for the center’s staff.
Staff Experience and Training: 4.3/5
ACCOMMODATIONS & AMENITIES
The lodge-like center offers shared bedrooms, family-style dining, and comfortable communal areas with floor-to-ceiling windows of the surrounding landscape. The green, mountainous campus offers hiking trails, wildlife, a gym, and an assortment of outdoor games and activities. As of this writing, the six individuals polled on the matter approved of the facility’s accommodations and leisure opportunities.
Facility Cleanliness and Upkeep: 4.3/5
Leisure, Exercise, and Extracurricular Options: 4/5
WHAT ALUMNI SAY
At the time of this writing there have been five alumni polled by Best-rehabs.com. The alumni all gave generally positive reviews of the facility. One alum, K.F., awarded five stars for counseling options and the level of family participation. “The family focus assisted me to see the connection to family and also take ownership of my part, K.F. wrote.
Another alum polled, R.R.P., gave the counseling staff five out of five stars for the counselor’s respect for patient’s treatment preferences, flexibility to switch counselors, and the counselors inclusion of holistic and alternative approaches to treatment.
Alum B.L. gave a rating of five stars for the overall quality of individual and group counseling, but indicated he would not refer friends or family members in need of treatment to the facility because the counselors he had are not there anymore.
On Google, nine reviewers to date produced an average rating of 3.8 out of five stars for this facility.
One former client made note of outdated facilities and lack of compassion and privacy. Otherwise, alumni expressed satisfaction with their experience at the center, many praising its high levels of professionalism. “The people who operate Pacific Ridge are truly leaders in the Alcohol Treatment field. They maintain the very highest standards of professional and ethical treatment,” T.K. wrote in representative review.
WHAT FAMILY & FRIENDS SAY
At the time of this writing, there have been five loved ones polled by Best-rehabs.com. The loved ones provided generally positive reviews of the facility, specifically for the amount of family participation and the facility’s counseling options.
Family Participation: 4.4/5
Counseling Options: 4/5
Many loved ones regarded the caring and compassionate staff members as a strength of the facility, while others praised the atmosphere, which was close to nature and open air. A couple of loved ones felt that the facility could improve on their family visitation policies, while one loved one felt the facility was costly after financial assistance was given.
The lowest average ratings from these loved ones went to the program’s visitation policy and its affordability. Overall, however, loved ones surveyed by Best-rehabs.com indicated that they would highly recommend this facility to others.
Likelihood to Recommend: 4.4/5
Connectivity/Visitor Policies: 3.8/5
Opinions differ on Yelp, where the center has an average rating of two out of five stars based on four reviews.
Three of these reviewers were family members, and two gave one-star ratings with comments about mistreatment, poor discharge planning, and problems with insurance. The third loved one had a more positive experience and praised the level of family participation.
FINANCING
Pacific Ridge accepts many insurance plans and publishes its rates online. Fees start at $950 per day for clinically monitored detoxification, $15,000 for 22 days of adult inpatient care (not including medical costs and lab fees), $19,000 for the 28-day residential program, and $650 per day for residential care if the client does not select a package. The individuals polled by Best-rehabs.com on the matter felt that the facility was overall affordable.
Affordability: 4/5