Tristar Skyline Madison Campus

Tristar Skyline Madison Campus

ABOUT TRISTAR SKYLINE MADISON CAMPUS

Located in Madison, Tenn., Tristar Skyline Madison Campus offers residential, intensive outpatient program, partial hospitalization, and detoxification treatment to people struggling with substance abuse or co-occurring disorders.

TREATMENT & ASSESSMENT

According to the facility’s website, treatment at Tristar Skyline Madison Campus is designed to help individuals learn coping mechanisms, manage symptoms, and promote healthy living along with relapse prevention skills.

The first step of treatment is usually a comprehensive assessment, which is used to create a personalized treatment plan. Both outpatient tracks require daily programming. The IOP program offers morning and afternoon sessions for three hours at a time while the PHP program runs for about six hours each day.

The center’s treatment model includes assessments, individual therapy, group therapy, psychiatric evaluations, family therapy, and continuing care planning. Treatment for co-occuring mental health disorders are available as well.

An adolescent residential program is available for teens aged 13 to 17. Family involvement is a key part of the adolescent program, because the center’s specialists work with families to achieve the same goal. The center provides academic education to children and teens on this track.

STAFF CREDENTIALS

Tristar Skyline Madison Campus staffs nine psychiatrists, according to its website. The treatment team includes board certified child and adolescent psychiatrists, licensed therapists, registered nurses, and other professionals.

ACCOMMODATIONS & AMENITIES

According to the facility’s website, the adolescent track at the Mental Health Center in Madison has “21 private rooms that are designed to provide a calm, safe environment with beautiful views of the Nashville skyline.

WHAT ALUMNI SAY

The six alumni surveyed by Best-rehabs.com at the time of this writing provided mixed reviews. Alumni reported low ratings for holistic offerings and complained about the staff, but praised the counseling options. “Other than the food this facility has excellent counciling as well as rehab programs to help you with your addiction. They are compassionate and kind. It’s a good program,” one alum wrote. “If you’re looking for a 14 day (or less) detox/rehab to simply satisfy the courts or obtain certificate, then this is it. If you want some real help, go elsewhere,” another alum wrote.

Additional ratings found elsewhere online to date were just as mixed. The 26 reviewers who left ratings on Google at the time of this writing provided an average 2.3 out of five stars.[1] “They are incredibly rude to patients and “professionals” making fun of patients is not a good thing. I experienced a disgusting room,” Hope wrote on Google in a representative review

Additionally, there were 31 ratings on the facility’s unofficial Facebook page that averaged 3.9 out of five stars.[2] While the reviews leaned positive, feedback was sharply polarized, with many reviewers lodging serious accusations against the facility. Others referred to is as a hospice and warned against sending loved ones there. More positive reviews praised the respectful attitudes of the facility.

WHAT FRIENDS & FAMILY SAY

The two loved ones questioned by Best-rehabs.com at the time of this writing provided mostly positive reviews. One loved one mentioned that the availability was a strength of the facility and responded “its a start but not the end.” Another noted that it was a “good facility.”

FINANCING

The center’s website indicates that Tristar Skyline Madison accepts Blue Cross, Blue Shield, Cigna Behavioral Health, United Healthcare, Aetna, among other plans.

[1] https://goo.gl/CV6o8x
[2] https://www.facebook.com/pages/Skyline-Madison-Campus/111568115548296

Reviews about Tristar Skyline Madison Campus

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Group conceiling and educate about behavioral health. Not any one on one therapy. Stricked but helpful
  • Treatment Effectiveness
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  • Meals & Nutrition
  • Detox program is great. However, staff is undereducated, unsympathetic, and often unavailable. If you're looking for a 14 day (or less) detox/rehab to simply satisfy the courts or obtain certificate, then this is it. If you want some real help, go elsewhere.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Patient oriented. A good facility.
  • Treatment Effectiveness
  • Accommodations & Amenities
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  • Excellent counciling programs. They're food is not appealing and I believe that's important to rehab. Other than the food this facility has excellent counciling as well as rehab programs to help you with your addiction. They are compassionate and kind. It's a good program
    • Treatment Effectiveness
    Availablity was a strength of the facility. Could have been stronger in approach methods. Its a start but not the end.
    • Accommodations & Amenities
    • Meals & Nutrition
    The staff doesn't have any compassion for the patient. They act like they are just trying to get through the day. There is not enough one on one . overall it's a good facility.
    • Accommodations & Amenities
    • Meals & Nutrition
    The pictures did not come close to the room's. We slept on box frames with a mattress on the floor. The patient match up should have been better. Staff treated you poorly. I could have used more one on one counciling. The food had changed tremendously the second time I was there. The beds were horrific. The best thing going for them was the group counciling and activities. Everything else there was room for improvement. Overall it is one of the best facilities available in this area. I can overlook the shortcomings.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • accommodations were not as stated. its better than any I had been in before.