ABOUT SAMARITAN RECOVERY COMMUNITY, INC.
Located in Nashville, Tenn. and in operation for more than 40 years, the nonprofit Samaritan Recovery Community operates in partnership with the United Way to provide treatment for adults struggling with substance use and co-occurring mental health disorders. The agency offers a breadth of programming that includes residential treatment, a variety of outpatient options, continuing care, supportive housing, programming for family members, and DUI school. Detox services are not available on-site.
TREATMENT & ASSESSMENT
Following a brief telephone screening, all clients meet with an admissions counselor to determine the most appropriate course of treatment. Clients who require intensive treatment and a high level of structure are typically admitted to Samaritan’s 28-day residential program. New clients are assigned a primary counselor and a peer “buddy” and have access to staff 24 hours.
During the day, clients participate in on-site, evidence-based therapeutic programming that aims to address each individual’s unique psychological, physical, and emotional needs. In the evenings, clients are transported to local 12-step meetings. Specialized treatment is provided to clients who have received a dual diagnosis of chemical dependency and another mental health condition.
Outpatient treatment, which is available at intensive, partial hospitalization, and standard outpatient levels, is similar in design but less time-intensive. Additionally, clients who have completed treatment and are in the early stages of recovery may apply for housing through Bridgeway Crossings, the agency’s transitional living program. Clients enrolled at Bridgeway Crossings are afforded the independence of apartment-style living while having access to employment support and recovery-related activities.
According to the facility’s website, the staff includes medical doctors, psychiatric nurse practitioners, clinical social workers, licensed alcohol and drug abuse counselors, and a psychologist.
ACCOMMODATIONS & AMENITIES
Accommodations represented in photographs on Samaritan’s website feature comfortable, shared living rooms and lounges and modestly furnished bedrooms shared with one other resident. Clients have access to an outdoor recreation area that includes a basketball court and picnic tables. Telephone use is limited, and family visitation is held every Sunday.
Transitional housing includes 12 unfurnished single-occupancy apartments and six furnished double-occupancy units. The commons area includes a lounge, television, laundry facilities, and kitchen.
WHAT ALUMNI SAY
Jimmy, the one alum polled by Best-rehabs.com, rated the effectiveness of his treatment a perfect five stars. “After forty years of using drugs and trying every way to stop and could not, I had lost everything. Samaritan Recovery Community gave me the tools needed to change my life, he wrote.” Likewise, he awarded four or five stars each for aspects including general accommodations, meals and nutrition, staff training and support, and the quality of group counseling services.
On Google to date, 10 reviewers rated Samaritan an average 4.2 stars out of five, with one negative review, two mixed, and seven positive. One alum, Patrick, characterized his treatment as comprehensive. Echoing the experience of Jimmy, he reported success after several prior attempts at rehab. “THE most effective treatment experience in my life … It was at Samaritan where I became aware of a larger and more accurate perception of myself,” he wrote.
An anonymous reviewer on CiteHealth rated the facility a perfect five stars and noted in the site’s only review that they were “treated with respect.” The sole reviewer on Yellowpages.com also rated it a perfect five stars and wrote: “you can tell they care.”
WHAT FRIENDS & FAMILY SAY
Two anonymous loved ones who responded to Best-rehabs.com surveys would also recommend Samaritan to others. They rated the facility four and five out of five stars for the effectiveness of treatment and the level of staff training and experience. Feedback on opportunities for family participation in treatment was slightly less favorable, with three- and four-star ratings.
Although a metric measuring the facility’s cleanliness and upkeep received four and five stars, one respondent identified “older facilities” as a weakness. The other anonymous family member appreciated the frequency of meetings offered, overall support, and “very structured environment.” They also highlighted the value of aftercare in continuing recovery, writing: “After completeling the program it’s important for patients to continue going to meetings and talking about their problem. SRC did an excellent job of stressing that.”
One family member complimented the staff and community in a Google review, while another described it as “well administered, clean, affordable.” The second reviewer, however, took issue with the transitional living program’s lack of reasonable flexibility in applying certain policies.
WHAT STAFF SAY
A single former employee surveyed by Best-rehabs.com, found Samaritan to be comparable to a private treatment center. “It’s just the best …Treatment were as good as it gets. This non-profit, state funded facility was equivalent to some of the best private rehab facilities,” she wrote. She rated the level of training and experience on staff a perfect five stars.
Samaritan publishes its fees online, at $6,000 for the 28-day residential program and three outpatient sessions per week for $50. A 90-day stay in the transitional housing program costs $7,200. Most insurance plans, including TennCare, are accepted, and those without insurance may qualify for government funding. The facility’s website notes that a client is expected to pay only “according to his or her ability.”