Journey Utah

Journey Utah Cottonwood Heights Utah

Journey Healing Centers provides a comfortable and serene environment to begin the work of recovery. The residential and outpatient alcohol and drug rehab provides clients with comprehensive, multidisciplinary treatment designed to heal the body, mind, and spirit. Evidence-based therapies such as support groups and cognitive behavioral therapy are combined with holistic and experiential approaches to provide each client with a complete recovery toolbox. They leave armed with the skills necessary to live a life free from addiction.

Located in the community of Cottonwood Heights, Utah, nestled in the foothills of the Wasatch Mountains, Journey Utah (also known as Journey Healing Center) offers a full continuum of upscale treatment programs for adults struggling with chemical dependency and co-occurring disorders. Journey offers a residential program, a partial hospitalization program (PHP), an intensive outpatient program (IOP), and nearby sober living facilities.

If necessary, Journey Utah offers on-site detoxification services utilizing nutritional supplements and non-addictive medications (Vivitrol and Acamprosate) to minimize the discomfort of withdrawal and help curb cravings during treatment.

TREATMENT & ASSESSMENT

Before beginning treatment, clients participate in an initial substance abuse and mental health assessment to help clinicians form a highly individualized treatment program. Journey Utah’s programming is a blend of 12-step principles and practices, evidence-based treatments, and a range of holistic treatment methods. The residential program typically lasts for 28 days.

Journey Utah utilizes a variety of evidence-based treatment modalities, including cognitive behavioral therapy (CBT) and dialectical behavioral therapy (DBT), to help clients identify the link between irrational thinking and destructive behavior. During residential treatment, clients participate in group and one-on-one counseling sessions, and loved one are encouraged to participate in weekly individual and multifamily counseling sessions. In addition, clients may attend regular on- and off-site 12-step meetings, study fellowship literature, and attend workshops on the 12-step process.

In addition, clients with co-occurring difficulties participate in a number of evidence-based treatments to address any mental health concerns. For instance, residents struggling with trauma-related difficulties may participate in Eye Movement Desensitization and Reprocessing (EMDR) and EEG biofeedback sessions. To address issues of shame, Journey also utilizes The Daring Way approach, a skill-building program that offers shame-resilience training. Clients with co-occurring mental health difficulties also receive ongoing naturopathic medication management.

In addition to traditional programming, clients participate in a number of alternative therapies to promote relaxation and free expression. Residents may participate in guided meditation, massage therapy, nature hikes, art therapy, psychodrama sessions, and acupuncture treatments. Residents also participate in a sweat lodge experience that the facility describes as “cleansing and clarifying,” as well as a Recovery Karaoke group.

Upon program completion, residents form long-term plan for continued sobriety, which includes three months of recovery coaching, aftercare planning, alumni meetings, and regular check-ins via phone. Clients who require extended treatment may transfer into Creekside, which provides eight weeks of additional care or more. Alumni may also utilize Journey’s intensive outpatient program (IOP) or partial hospitalization program (PHP) as step-down aftercare service.

IOP involves attending three or four treatment sessions per week, while PHP offers 16 hours of weekly programming. Outpatient-based programs include individual, group, and family counseling sessions. If preferred, alumni may choose to reside in Journey’s sober living facilities, which are located within walking distance to outpatient programs. In addition to its traditional continuum of care, Journey Utah also offers a six-day treatment workshop for first responders struggling with trauma-related concerns.

STAFF CREDENTIALS

Journey’s treatment team includes psychiatric nurse practitioners, chemical dependency counselors, and master’s-level therapists (including some trained in dual diagnosis).

ACCOMMODATIONS & AMENITIES

Journey Utah is comprised of two facilities. The main 16-bed Journey facility is a chalet-style residence that once served as a luxury bed and breakfast, while the eight-bed Creekside facility is a condo-styled residence with mountain views. The forested grounds of the upscale Journey facility features beautifully-maintained landscaping, streams, lush gardens, koi ponds, and plenty of walking trails. Both facilities feature well-furnished common areas with fireplaces and a gourmet kitchen. Images on the facility’s website indicated spacious double-occupancy or private bedrooms with luxury, ensuite bathrooms.

WHAT ALUMNI SAY

In general, the nine alumni polled by Best-rehabs.com at the time of this writing praised most elements of the facility, particularly the facility’s staff, its counseling, and its holistic treatment approach. However, some survey respondents felt the facility lacked in some areas, specifically individual counseling and weekend activities, while some alumni also cited its expense as a weakness.

“I greatly enjoyed the very supportive staff and the holistic offerings,” alum Allie wrote. Supporting this opinion, Chad added: “Journey provided an all-encompassing treatment program that touched almost every aspect of my life (psychology, spirituality and behavior)…” However, one anonymous alum wrote: “They had a great staff but not enough activities on the weekends.”

WHAT FRIENDS & FAMILY SAY

The sole loved one polled by Best-rehabs.com at the time of this writing, a parent of a client, also offered very positive reviews of the facility, praising its effective programming. “Our daughter has been to over 15 rehabs,” loved one Kathleen wrote. “Their staff is the best we have experienced. Lots of experience here and the programing is top notch.”

FINANCING

According to its website, Journey accepts private insurance and works with out-of-network providers to ensure clients receive the best payment option possible. One alum did feel that the “a la carte” payment structure for specific services can be confusing upon intake.

Reviews about Journey Utah

  • Treatment Effectiveness
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  • Additional costs, not previously disclosed were added after our family member arrived. The family was advised of what to expect in treatment and follow-up however, once the family member settled in and the bill was paid in full the center did not follow through on promised services. The facility claimed to have expertise in treating someone with a dual-diagnosis, but the assigned counselor clearly had no skill in dealing with a very smart and manipulative addict. To our knowledge, there was never a medical professional actually involved in treatment although that was listed in the overview of services. There was no transition plan developed and no follow up with the family which was also listed in services provided. This industry is not regulated and rehab centers are able to hide behind HIPAA laws so there is no accountability to deliver on promised services. We did extensive research and we were clear on risks and success rates. Our dissatisfaction is not with the end result because that is not guaranteed. Our experience caused us to question the professionalism and the ethics of the company. We made several efforts to contact management with our concerns and to provide feedback. No one responded to emails or phone calls. We would not recommend Journey for anyone who has serious issues with drugs and alcohol.
    Our daughter has been to over 15 rehabs. Journey is nothing short of a miracle. Their staff is the best we have experienced. Lots of experience here and the programing is top notch. Our daughter is thriving and she has been set up for nothing but success. We are so grateful and can't say enough about this facility.
  • Treatment Effectiveness
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  • They were kind, but there was not enough one on one time. I had to go to a diff place to seek better treatment.
  • Treatment Effectiveness
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  • Helped me find the road to recovery. They had a great staff but not enough activities on the weekends.
  • Treatment Effectiveness
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  • The program has changed since I attended, but overall I would recommend Journey. Sober coaching program as well as weekly family group (free) for life are a big plus! The fee is almost all-inclusive. The items that are not included, eg. optional massage and some medical costs could be better explained in intake. Comparable with similar programs? the rates are fair. However, there was confusion on possible placement of residents into open rooms above what they paid for. Also, a "paint plan" that was offered was via a third-party low or no interest rate credit offer upon approval, which was not explained as thoroughly as it should have been.
  • Treatment Effectiveness
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  • I met some of my best friends at Journey. The environment there is one that is friendly, constructive and therapeutic. In rehab, the people make all the difference. The staff at Journey understand this and foster an environment that helps people to make those important decisions they need to make in order to better their lives or in many cases save their lives. God Bless Journey, their staff and the amazing friends (my new family) that I met there. I would absolutely recommend Journey. I have not relapsed, thankfully.
    • Accommodations & Amenities
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    I greatly enjoyed the very supportive staff and the holistic offerings.
  • Treatment Effectiveness
  • Accommodations & Amenities
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  • Journey provided an all-encompassing treatment program that touched almost every aspect of my life (psychology, spirituality and behavior) in a positive way that I never could have understood before attending. I've already sent a friend there and another one of my sons.
  • Treatment Effectiveness
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  • This was a great facility and I would recommend it.
  • Treatment Effectiveness
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  • The Center changed my life. They helped me understand common concepts that I didn't learn from my family. Such as, 'my main goal is to achieve my happiness'... The rehab changed my life, but the costs were too excessive. It helped me but the staff is unprofessional .