ABOUT RIVERSIDE RECOVERY CENTER
Riverside Recovery Center in Spokane (previously known as Lakeside) offers an intensive outpatient program (IOP) and medication-assisted therapy for adults who are struggling with substance abuse, as well as assessment and referral services for adolescents. Dual diagnosis treatment for co-occurring addiction and mental health disorders, and DUI deferment services are available. Riverside provides referrals to residential treatment through a partnership with Lakeside-Milam Recovery Centers in Kirkland, Washington.
TREATMENT & ASSESSMENT
Clients can begin outpatient treatment at Riverside Recovery Center by self-referral or through coordination with the criminal justice system. The facility approaches disease as a disease and typically recommends a combination of 12-step and physical wellness practices, along with education.
Clients enrolled in medication-assisted therapy receive Suboxone or Vivitrol and counseling. Treatment plans incorporate Maslow’s Hierarchy of Needs, according to the facility’s website. Specialized care is offered to women who are pregnant while chemically dependent on opiates. Court-related services include child advocacy and attorney referrals.
This facility prides itself on accessibility, offering therapy and educational sessions seven days a week during both day and evening hours. While the intensive outpatient program (IOP) emphasizes group therapy, individual sessions are also provided. In addition to nutritional counseling and scheduled physical exercise, IOP clients participate in drug screening regularly.
Family members and significant others of clients also have opportunities to receive counseling and education. For aftercare, Riverside recommends continued involvement with Alcoholics or Narcotics Anonymous and relapse prevention training.
STAFF CREDENTIALS
Riverside Recovery Center’s treatment staff in Spokane represents diverse experiences and specializations. The medical director featured on the facility’s website at the time of this writing is an obstetrician and the owner is in recovery. Riverside contracts with physicians who prescribe medications and counseling is provided by master’s-level therapists and chemical dependency certified professionals, including at least one with training in dialectical behavior therapy.
WHAT ALUMNI SAY
Feedback from former clients of Riverside Recovery Center was moderately positive at the time of this writing. The single alum polled by Best-rehabs.com particularly highlighted the effectiveness and affordability of treatment, family participation, and the cleanliness and upkeep of the facility, with ratings of five out of five stars for each. Treatment for co-occurring conditions fared less favorably, with three stars. They praised the staff as genuinely caring.
On Google, 11 individuals contributed to an average rating for Riverside Recovery Center of three out of five stars. More than one-quarter of these also recommended the staff for their care and understanding. On the other hand, one reviewer wrote that doctors cared but counselors didn’t, and another reported staff “incompetency.” Two reviewers described a problem with under-staffing. “It seems impossible to keep a good ratio of Doctors/Counsolers to patients,” Christopher wrote.
Two reviewers also complained of overly strict regulations and practices.[1]
WHAT FRIENDS & FAMILY SAY
All four loved ones polled by Best-rehabs.com at the time of this writing indicated that they would recommend the facility to others. They unanimously gave the facility four or five stars each for its cleanliness, affordability, family program, and the staff’s level of training and experience. “The nurture and care of the residents are.great,” one anonymous loved one wrote. One reviewer concurred with alumni about the need for more counselors on staff, reporting difficulty with arranging appointments.
Despite the emphasis on physical wellness referenced on the Riverside Recovery Center website, the lowest (still favorable) rating overall from friends and family members was 3.25 stars for holistic therapy offerings.
FINANCING
According to its website, Riverside Recovery Center is in-network with most major insurance carriers. Medicaid is accepted for medicine-assisted treatment and residents may be eligible for full treatment through Washington Apple Health. A sliding fee scale is available for self-payment.
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