ABOUT ST. MARY’S MEDICAL CENTER – BEHAVIORAL HEALTH SERVICES
St. Mary’s Medical Center, a prominent healthcare facility in West Virginia, provides short-term behavioral health treatment programs for adults, ages 18 and older.
Feedback on a third-party site suggests that the facility offers detox services, making it one of the few hospital facilities in the state to provide this type of care.
TREATMENT & ASSESSMENT
Adults with behavioral and/or mental health disorders have access to short-term treatment programs that typically last seven days. The intake and assessment team is available 24/7. The facility is associated with the Joan C. Edwards Marshall University School of Medicine.
Feedback from one client and three loved ones surveyed by Best-rehabs.com indicate that the facility has a focus on Christian principles.
STAFF CREDENTIALS
The hospital employs over 2,600 staff members. The behavioral health staff includes psychiatrists, psychologists, nurses, licensed social workers, counselors, and recreational therapists. In West Virginia, the majority of substance abuse treatment facilities require continuing education for their staff.
ACCOMMODATIONS & AMENITIES
There is limited information available regarding the living arrangements at the 393-bed hospital or the number of beds specifically for the Behavioral Health Services unit. However, the average number of inpatients at a hospital facility at any given time is 13 clients.
Four individuals surveyed by Best-rehabs.com rated St. Mary’s an average of four out of five stars for its accommodations and the quality of its meals. Visiting hours are from 6:00 p.m. to 7:00 p.m. daily.
WHAT ALUMNI SAY
One alumni gave St. Mary’s Medical Center positive ratings for its treatment effectiveness, counseling options, and diagnosis of co-occurring disorders, although they rated its holistic treatment offerings and cleanliness lower. They praised the friendliness of the staff and the cleanliness of the facility but expressed disappointment with the lack of exercise options and healthy food.
On Google, 43 reviewers rated St. Mary’s Medical Center an average of 3.8 out of five stars, with a mix of negative, mixed, and positive reviews. Positive reviews frequently mention the compassionate and caring staff. One client wrote, “I was treated exceptionally well and had the utmost care.”
One client who specifically mentioned St. Mary’s behavioral health services, rated the facility only one star. They complained about unprofessional staff, stigmatization of drug users, and inappropriate client mixing.
Similar feedback for the Medical Center as a whole is provided on Yelp, where four users have generated a three-star average rating, and staff receive both praise and criticism, depending on the written commentary.
WHAT FRIENDS & FAMILY SAY
Three anonymous loved ones gave St. Mary’s Medical Center positive reviews. They praised the caring and knowledgeable staff, the facility’s cleanliness, and the counseling options. One loved one wrote that the treatment makes individuals feel valued and helps rebuild self-esteem. The criticism focused on the affordability of treatment.
WHAT STAFF SAY
Staff satisfaction is evident on secondary employee sites. On Glassdoor, 30 users provided an average rating of 3.4 stars. Some mentioned low pay but enjoyed working with clients and colleagues. On Indeed, 889 current and former employees provided an average rating of four out of five stars. Many emphasized teamwork.
FINANCING
St. Mary’s Medical Center accepts private insurance, Medicaid, and Medicare. A sliding fee scale may apply. The hospital offers various levels of financial assistance for uninsured clients. Financial staff counselors are available to answer questions and assist with the application process.