ABOUT BRADFORD HEALTH SERVICES
Bradford Health Services has been providing a comprehensive range of substance abuse treatment services for over 30 years. With 27 facilities spread across Alabama, Arkansas, Florida, Georgia, Kentucky, and Tennessee, Bradford Health Services offers outpatient detox, intensive outpatient treatment (IOP), and continuing care for both adolescents (ages 13 to 18) and adults.
TREATMENT & ASSESSMENT
Prior to beginning treatment, all clients undergo a multidisciplinary assessment to determine the most suitable level of care. Most clients at the Birmingham facility have previously completed a residential program and are utilizing IOP as a step-down treatment. However, some clients may begin their recovery journey with IOP. The center’s treatment program is based on 12-step principles and consists of group sessions that focus on relapse prevention and stress management. Clients typically attend treatment several times a week.
The adolescent program, which also follows the 12-Step approach, provides age-appropriate treatment through individual counseling, group therapy, family counseling, and recreational activities. Education is also prioritized, allowing adolescent clients to attend school while receiving treatment.
STAFF CREDENTIALS
Unfortunately, no specific information is available regarding the treatment staff at this location. However, it is mentioned on Bradford Health Services’ website that the organization employs physicians, nurses, and certified counselors.
WHAT ALUMNI SAY
According to six alumni who were surveyed by Best-rehabs.com, the average likelihood of them recommending the facility to others was 4.67 out of five stars. One alum described their visit as “VERY KIND TO ME IT WAS A GOOD VISIT.” Alumni particularly praised the program’s family participation, which received an average rating of 4.83 stars. The staff’s level of training and experience, the facility’s cleanliness, and the counseling options all received positive ratings, ranging from 4.33 to 4.5 stars. One respondent mentioned that the counselors were great. The holistic offerings of the program were also rated highly, receiving four stars.
However, alumni gave slightly lower ratings in terms of affordability and exercise and leisure options, which received ratings of 3.33 and three stars respectively. One alum noted the absence of exercise or swimming facilities.
On other review sites, the facility received mixed feedback. At the time of writing, Google generated an average rating of 3.7 stars based on three reviewers. While one reviewer rated the facility with only one star, the most recent reviewers both gave it a perfect five-star rating.
WHAT FRIENDS & FAMILY SAY
Reviews from surveyed loved ones were slightly lower than those from alumni but still above average. The average rating provided by the 16 friends and family members surveyed by Best-rehabs.com regarding their likelihood of recommending the facility to others was 3.69 stars. Loved ones were most impressed by the facility’s cleanliness, which received four stars, and the staff’s level of training and experience, which received 3.88 stars. One loved one mentioned that the counselors were very knowledgeable. The counseling options and holistic offerings received ratings of 3.69 and 3.25 stars respectively. One loved one stated that it was a great place for their cousin and praised the treatment strategies. When asked about family participation, loved ones gave an average rating of 3.5 stars.
Similar to the alumni, friends and family members rated the facility’s affordability relatively lower, with 3.31 stars. One reviewer mentioned that it was very expensive even with insurance. Additionally, a few respondents reported that their loved ones did not receive effective treatment. One anonymous reviewer wrote, “It’s clean and good for certain types of addictions but not all. Not enough follow up or one on one while there.” Another reviewer reported “zero success in drug treatment.”
WHAT STAFF SAY
The two staff members surveyed by Best-rehabs.com had mixed reviews of the facility and its treatment. One respondent recommended the facility, citing the use of the 12-Steps as a strength but considered the length of the programming as a weakness. However, the other staff member was more critical, noting a lack of compassion and family involvement.
FINANCING
Bradford Health Services accepts most major insurance plans and also provides private pay options.