St. Luke’s Behavioral Health Center

St. Luke’s Behavioral Health Center

ABOUT ST. LUKE’S BEHAVIORAL HEALTH CENTER

St. Luke’s Behavioral Health Center in Phoenix, Ariz., provides inpatient and outpatient treatment for adults struggling with psychiatric and substance use disorders. Detox services are provided, and many clients receive integrated, dual diagnosis treatment for co-occurring mental health conditions. Treatment also integrates evidence-based psychotherapy, 12-step facilitation, and holistic practices. Inpatient detox is available to adolescents, while longer term chemical dependency treatment for teens is on an outpatient basis. The behavioral health center is on the campus of St. Luke’s Medical Center.

TREATMENT & ASSESSMENT

Treatment at St. Luke’s Behavioral Heatlh Center is based in cognitive behavioral therapy and the 12-Steps. The facility’s website emphasizes the importance of clients making informed decisions about their care, with support from a multidisciplinary treatment team. Support for families in recovery is also a priority.

Clients receiving inpatient care for addiction participate in counseling, group therapy, education, and physical exercise as they are able during the detoxification process. The facility supports relief from symptoms through medication and the practice of relaxation techniques.

Following a residential stay, patients have access to an outpatient program. Adolescent clients and their families are introduced to positive, healthy leisure skills. Most substance abuse outpatient programming at St. Luke’s is group-based and some groups are specialized according to age and particular needs or circumstances. Drug screening is provided.

STAFF CREDENTIALS

The treatment staff at St. Luke’s Behavioral Health Center in Phoenix includes licensed addictionologists, psychiatric nurses, master’s-level counselors and social workers, recreational therapists, and nutritionists.

ACCOMMODATIONS & AMENITIES

The behavioral health center’s inpatient capacity is 124 clients. Visiting hours are held each evening and clients have access to spiritual care on-site, provided by staff or volunteer chaplains representing multiple faiths. No further information regarding living arrangements or related offerings is provided by St. Luke’s.

At the time of this writing, Best-rehabs.com has received feedback from four alumni and three family members or friends. Reviews reflected moderate satisfaction, although on average the seven individuals polled rated general accommodations just 2.3 out of five stars. Three cited meals as a facility weakness. Metrics measuring exercise and leisure activities, the center’s policies regarding phone and internet use, and the facility’s cleanliness and upkeep each revealed more favorable opinions, with ratings averaging between three and 3.3 stars, respectively.

One alum highlighted some of the activities offered, including guided imagery and other relaxation techniques, a courtyard, and designated smoking areas outside.

WHAT ALUMNI SAY

The four alumni reviews for St. Luke received by Best-rehabs.com were split evenly between two highly critical and two positive. Treatment effectiveness received two one-star ratings and two others of four and five stars. One alum described the facility as feeling “like a prison,” while another wrote that it was “perfect for what [they] needed.”

Similarly, one alum reported being well set up for continuing care after discharge, but another expressed frustration at not receiving the tools needed to maintain sobriety. Again, alumni offered contrasting views of treatment staff as either not listening well or being especially adaptive and supportive.

Notably, reviews on Google mirrored this split as 45 individuals contributed to an average rating of 2.6 out of five stars.[1]

WHAT FRIENDS & FAMILY SAY

Two of the three loved ones polled by Best-rehabs.com would recommend St. Luke’s Behavioral Health Center to others. Two rated the center’s family programming four out of five stars; the third identified this aspect as a weakness. The staff’s level of training and experience also received two ratings of four stars, while the third moderately agreed, with three stars.

FINANCING

Asked by Best-rehabs.com to rate the affordability of behavioral health treatment at St. Luke’s in Phoenix, all three individuals polled chose five out of five stars. According to the facility’s website, dozens of private and public insurance plans are accepted. No specific information regarding costs is available at the time of this writing.

[1] https://goo.gl/kdxs4v

Reviews about St. Luke’s Behavioral Health Center

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • It's OK.Good staff. Interior is very drab and not at all upbeat.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • By far the WORST place you could possibly send someone in need of behavioral health services. I got sent there by my local hospital since it was the first place with an open bed and I could not believe how horribly I was treated by the staff and the environment of the whole place in general literally felt like a prison.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • They really highlight the importance of recovery with outpatient therapy The staff is very friendly to family members their food could be upgraded
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • staff to client ration was excellent. However, there was no separation of addiction to mental health. family and visitors are not a part of the treatment process and have little ability to support their loved ones.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Well this place is very helpful to you if you want to come back a better person. The food however is poorly cooked.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • It was a nightmare. Didn't help with anything as far as I'm concerned. I talked with a counselor once and a doctor twice, and they did almost all of the talking. I was on a narcotic, and they overdosed me. Everything about it was awful.
    • Accommodations & Amenities
    • Meals & Nutrition
    They had several activities that were awesome, including sitting in huge reclining chairs while listening to spa mediation music or guided imagery. They had several areas where you could go outside (enclosed), smoking and non smoking, including a courtyard with beautiful statues that allowed me to meditate. I also found that the staff was very good about things like the fact that I was given a medication that didn't work for me and when I didn't want to take it, they got the doctor to give the order removed from my chart. I also didn't get hassled when I was having anxiety and asked for a valium, especially with the above mentioned med. Absolutely was the best experience. I've been to other facilities that couldn't even come close to what this one provided for me. It was a huge help for me. Ultimately I relapsed, but it gave me the skills that I needed to continue trying. Activities were perfect for what I needed; staff and everyone involved was awesome, even the food was good. When I left, they set me up with a whole list of things to do and people to see.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • 35-40 groups per week. Had been there twice before.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • My aftercare consisted of weekly group with facilitator/counselor - one year.