ABOUT MID-SOUTH HEALTH SYSTEMS — WEST MEMPHIS
Mid-South Health Systems is a private, nonprofit community mental health network that operates 12 outpatient clinics in Arkansas. The West Memphis facility serves Crittenden County, offering outpatient mental health and substance abuse services for adults, adolescents, and children. Mid-South Health Systems also has an emergency service team to respond to mental health emergencies. Mid-South Health Systems’ West Memphis facility is one of 87 (77 percent of total facilities) nonprofit rehab facilities in the state of Arkansas.
TREATMENT & ASSESSMENT
The center treats a wide range of difficulties, from depression and anxiety to substance abuse to general having trouble navigating life. On all treatment tracks for adults, clients work with therapists to put together a suitable individualized treatment program. The core building blocks of all programs are individual, group, and family therapy. Clients are encouraged to attend support groups such as Alcoholics Anonymous, Narcotics Anonymous, and Celebrate Recovery.
Medical prescriptions and psychiatric consultations can be provided by staff psychiatrists and prescriptions can be filled at the organization’s own pharmacy. Mid-South Health Systems’ centers also offer screening for courts before clients are sentenced, and provide drug and alcohol safety education. In addition, the organization provides a variety of mental health and community support services for children, and services for survivors of domestic violence.
STAFF CREDENTIALS
According to the organization’s website, each clinic has a staff of psychiatrists, psychologists, licensed counselors, social workers, registered nurses, and licensed practical nurses. Both of the individuals polled on the staff’s level of training and experience at the time of this writing gave it three out of five stars.
WHAT ALUMNI SAY
The single alum polled by Best-rehabs.com at the time of this writing gave mostly positive feedback, rating three out of five stars for its treatment of co-occurring disorders, counseling options, and exercise/leisure activities, as well as four stars for its administrative and discharge policies. “They help patients get help needed,” the alum wrote, but added, “Better monitoring of patients outside the facility is needed.”
At the time of this writing, secondary reviews sites yielded limited coverage. On Facebook, the facility has two five-star ratings, though none of the reviewers left any commentary.[1]
On Google, the three reviewers to date left mixed feedback with two one-star reviews and one four-star.2 Four-star reviewer Norman wrote: “Mid-South Health Systems is an excellent provider of mental health services,” but Lee posted in a one-star review: “Horrible service from the receptionist every time I call or go up there, always rude!”
WHAT FRIENDS & FAMILY SAY
The single loved one polled by Best-rehabs.com at the time of this writing gave mostly positive feedback. The individual gave the facility a rating of five stars for its treatment effectiveness and cleanliness, four stars for its counseling options, three stars for its leisure offerings, and just two stars for its holistic options. “THEY HELPED MY BROTHER AND HE SEEMS TO BE DOING GREAT,” the loved one wrote.
FINANCING
According to its website, Mid-South Health Systems accepts some forms of private insurance. The facility is also one of the 29 (25.7 percent) and one of the 37 (32.7 percent) of facilities in Arkansas to accept Medicare and Medicaid, respectively. In addition, the organization offers a sliding fee scale for uninsured clients based on their income and number of dependents.
[1] https://www.facebook.com/pages/MidSouth-health-systems/217963994880798