For 30 years, Promises Malibu and its expert staff have helped clients and their families heal from addiction and mental health issues and rebuild their lives. A world-class treatment team with specialized training in substance abuse and mental health disorders works with each client to make sure all concerns and underlying issues are addressed. A wide selection of evidence-based therapies and alternative approaches offer clients an effective treatment experience with many ways to recover. Promises Malibu limits the number of clients to give each person the individual care they need to succeed in recovery. As creator of the acclaimed “Malibu Model,” Promises was the first to take treatment out of a hospital-like setting and provide clients highly personalized treatment in a luxurious environment where they can focus on getting better.
ABOUT PROMISES MALIBU
Along a hillside cliff in Malibu, Calif., lies a Mediterranean-style mansion retreat known as Promises Malibu, a top-tier substance abuse treatment center. Clients receive a range of evidence-based treatments provided by individualized treatment teams, and many are attracted by Promises’ well-established reputation for luxury and innovative clinical practices. Medically monitored detox is available on-site.
TREATMENT & ASSESSMENT
Building upon more three decades of experience, Promises Malibu has developed an oft-replicated treatment approach called the “Malibu Model,” according to the center’s website. Intake involves a day-long assessment to establish the precise nature of an individual’s addiction, and to assemble the most appropriate course of treatment. Individual, group, and family counseling is supplemented by alternative therapies that include brain imaging, equine therapy, nutritional counseling and fitness, art therapy, neurofeedback, and acupuncture. The center also conducts on-site 12-step meetings.
Though schedules are highly personalized, clients can expect fully packed days, as well as weekends that allow for family visitation time and social activities.
are available via an active alumni program, which involves weekly or monthly meetings in Malibu, Los Angeles, San Francisco, Phoenix, and New York. Promises Malibu also offers a lifetime of ongoing personal follow-up and support for all its alumni.
Promises Malibu’s website notes the center is designed for people accustomed to luxury such as celebrities, business executives, and government officials.
According to the center’s website, each clinical team consists of a primary therapist, family therapist, psychiatrist, medical doctor, and nurse. The facility also works with a variety of consulting clinicians specializing in complementary approaches like acupuncture, massage therapy and yoga. There’s no physician on-site, but the facility does have an affiliation with an M.D. who specializes in addiction medicine.
ACCOMMODATIONS & AMENITIES
Promises Malibu offers exclusivity to the extreme, with accommodations that are comparable to that of a five-star hotel. Clients can reside in private villas (at an additional charge) throughout the estate,and programs limit capacity to a small number of residents at a time. Amenities include access to a private chef, heated pools, tennis courts, and a meditation garden with panoramic views of the Pacific Ocean.
WHAT ALUMNI SAY
The three alumni questioned by Best-rehabs.com at the time of this writing provided positive feedback. On average, they gave the center 4.66 out of five stars when asked if they would recommend Promises Malibu.
Two of the alumni polled gave five-star ratings for holistic treatment offerings, counseling options,and for the staff’s level of experience and training.
Rich credited the center for saving his life. “I am now 3 years sober,” he wrote. And an anonymous alum wrote that the “people that work there are very friendly they don’t look at you as an addict they really do try to help a person out.”
The third alum, N.G., also had only positive remarks. “This is the type of facility designed to save an addicts life as well as change it,” they commented.
WHAT FRIENDS & FAMILY SAY
The 16 loved ones polled by Best-rehabs.com at the time of this writing also provided mostly positive reviews. Only three loved ones didn’t provide positive reviews, and they all commented on how expensive treatment was.
On average, loved ones gave the center four out of five stars when asked if they would recommend Promises Malibu. Loved ones rated the center’s holistic offerings and exercise and leisure the highest with 4.5 stars. Yet, they rated affordability the worst with 3.6 stars.
Friends and family praised the accommodations, as well as the “helpful,” “compassionate,” and “tolerant” staff. “My family member was changed by this staff for the better,” a loved one wrote.
WHAT STAFF SAY
To date, the two staff members polled by Best-rehabs.com gave polarized opinions of Promises Malibu.
L.B. recognized the facility’s exclusive location, but pointed out some major red flags. “Poor management… Nursing supervisor who is out of control… no management ability to solve issues, no clinical staff on premises in the evening,” they wrote.
Another anonymous staff member gave the center several maximum five-star ratings, noting that the center helped but that the food wasn’t very good.
Pricing information at Promises Malibu is not available on its website, though alumni commentary to Best-rehabs.com reveals that treatment does not come cheap. Most PPO insurances are accepted, but it seems that they rarely cover the full program.