Northwest Behavioral Health Services, Inc.

Northwest Behavioral Health Services, Inc.


Established 25 years ago, Northwest Behavioral Health Services, Inc. exists to improve the quality of life for children, adults, and their families experiencing mental health problems and other at-risk behaviors. Today, at its four different facilities in Jacksonville, Fla., the private, nonprofit agency offers outpatient psychiatric counseling and therapy, an assortment of community-based services, and a supportive housing unit for persons with disabilities.

Northwest Behavioral Health Services also provides services for the deaf, hard of hearing, and those in need of interpretation.


Programming at Northwest Behavioral Health Services is designed to assist adults and youth develop the skills and the confidence they may be lacking, thereby improving their overall ability to function. Of the many services offered here, outpatients may receive bio-psychosocial assessments and private counseling for substance abuse rehabilitation, attend therapy in group settings and alongside their families, and undergo medical case management.

The nonprofit agency also works in conjunction with various community support systems to meet the mental and emotional needs of its clients. These include communal and school-based therapeutic programs, support groups for parents, education on HIV/AIDS, forensic services, and case management.


Holding license with the state of Florida and accreditation with CARF, Northwest Behavioral Health Services, Inc. staffs a medical doctor who specializes in adult and child psychiatry.


A former program participant had a positive experience with the agency, noting the staff’s resolve to “do everything in [their] power” in assisting clients overcome their challenges. “If you need more days they will give it to you [and] help you [through] it all,” they commented.

In their survey, the anonymous alum gave a perfect five stars for the effectiveness of treatment, the staff’s level of training and experience, and the counseling options available.


Commentary provided by a loved one was less hopeful. They gave only two stars for the metric measuring treatment effectiveness, adding: “Nothing to say they failed to save him.”

In contrast, a Google reviewer named Doug claimed that the agency “does a great job serving the adults with chronic mental illness.”[1]


According to its website, the nonprofit agency prides itself in offering “cost effective services” and maintains that financial issues “need not be a barrier to obtaining needed services.”


Reviews about Northwest Behavioral Health Services, Inc.

  • Treatment Effectiveness
Nothing to say they failed to save him.
  • Treatment Effectiveness
They work with you on any in everything. They need to get a better doctor in have more ways in time to see the doctor. They are great people that work there in they do everything in they power to help you if you need more days they will give it to you in help you thought it all.