Port St. Lucie Hospital

Port St. Lucie Hospital Port St Lucie Florida

Our mission is to care for our patients with kindness, empathy, dignity and respect at all levels in the continuum of care, in order to maximize the individual’s ability to achieve successful lifelong recovery.

ABOUT PORT ST. LUCIE HOSPITAL

Located on 20 acres near the Savannas Preserve State Park in Port St. Lucie, Fla., state-licensed Port St. Lucie Hospital offers a partial hospitalization program (PHP) and inpatient programs for adults struggling with substance abuse, mental health disorders, and co-occurring disorders. The facility also offers a specific program for seniors over 60.

TREATMENT & ASSESSMENT

Port St. Lucie Hospital provides a continuum of care through assessment, stabilization, and treatment for individuals struggling with psychiatric and substance abuse disorders. The hospital’s inpatient dual-diagnosis program lasts 28 days and includes a psychiatric assessment, medication management, and group psychotherapy. The hospital is one of 114 short-term residential facilities in Florida.

Port St. Lucie Hospital’s treatment program also utilizes the 12-step model of recovery, as well as recreational therapy, nutritional consultations, relapse prevention workshops, and educational classes for family members. Once a patient completes inpatient treatment, the facility may encourage the individual to “step-down” to the facility’s partial hospitalization program.

PHP includes five hours of daily programming and features the same treatment methods as the inpatient program. In addition to dual-diagnosis programs, the hospital offers an inpatient psychiatric program for adults and general outpatient programming.

Through discharge planning, the treatment team helps patients transition back to the community through referrals and linkages to community-based resources.

STAFF CREDENTIALS

Staff at Port St. Lucie Hospital include a board-certified psychiatrist, advanced registered nurse practitioners, registered nurses, licensed clinical social workers, and medical practitioners. The five individuals polled by Best-rehabs.com on the staff’s level of experience and training offered moderately low ratings for this aspect of the facility.

Staff Experience and Training: 2.4/5

ACCOMMODATIONS & AMENITIES

Port St. Lucie Hospital is a 75-bed facility advertised as a tranquil, retreat-like environment on 20 acres. Individuals polled on the matter were moderately critical of the cleanliness of the facility.

Facility Cleanliness and Upkeep: 2.4/5

WHAT ALUMNI SAY

The four alumni to date who submitted reviews to Best-rehabs.com were divided in their opinions. Two alumni felt the program was generally effective, while two former patients were disappointed. Three alumni polled on the program’s holistic offerings provided low ratings of one and two stars for this aspect of treatment.

One alum, Tom, felt the program gave him the proper tools needed to aid in recovery and met his expectations, offering four-star ratings for the amount of staff support, the respect shown to patients, and the effectiveness of lead counselors. “The entire program, from accommodations, food, professional staff are all deserving a thumbs up from me,” he wrote. He did, however, indicate the program’s marketing materials did not depict the reality of the facility.

Rebuking this opinion, alum Greg felt the program did not provide much in the way of treatment. “Virtually every aspect is lacking except that they did bring in AA every night,” he wrote. K. wrote the facility was “the worst rehab I’ve ever seen” and described staff as “rude” and “lazy” and the facility as “filthy.”

Additionally, on Google, 18 reviewers rated the facility an average of 2.6 out of five stars. [1] “If you’re struggling from mental health problems or addictions this is the place to go,” Benjamin wrote in a representative positive review. However, unsatisfied reviewers cited accommodations, staff attitudes, and billing issues as facility weaknesses.

WHAT FRIENDS & FAMILY SAY

The four loved ones polled by Best-rehabs.com to date offered largely negative feedback. Similar to alumni, two loved ones rated the program’s holistic and counseling options, as well as the overall treatment effectiveness, with only two stars.

Recurring commentary centered around “negative” and “not very professional” staff. “She spoke to a nurse that was very negative and had no understanding for the clients needs or the needs of family,” A.R. wrote concerning her family member. She also noted a lack of understanding regarding co-occurring disorders, while another loved one commented on a lack of aftercare. The loved ones also felt that the facility lacked adequate family participation.

Family Participation: 2.5/5

FINANCING

Port St. Lucie Hospital accepts self-pay, Medicare, and most private insurance plans, including Aetna, BlueCross BlueShield, Cigna, Optum, and more. The five individuals polled on the facility’s cost gave moderate ratings.

Affordability: 3/5

[1] GoogleReviews

Port St. Lucie Hospital Reviews

Excellent staff and facilities.
Very traumatizing place with abusive staff. They pry on people desperate for help, but when you arrive there is no help. No support groups, except for a group where they show random music videos and an arts and crafts group twice a week. We started our own AA meeting. Place was freezing cold like prison. Staff lied about being able to go outside. More traumatized then when I went in. Staff member Mark is horrible and abusive and threatens people if they don’t have a family member leave a good review. This place should be shut down.
I just want to thank Mark Humphrey for taking the time to be so caring and attentive to my loved one. Mark really went above and beyond to help with everything! Thank you Mark! You are making a difference in people’s lives when they are struggling with addiction! Keep up the journey of helping others! You have a gift!!!!!
What stood out for us was the personal interest the staff showed my wife and I. This attention was exemplified by Mark Humphrey who was our first contact with the facility, and who showed personal interest all the way through the process even though he was in the outreach department. And the social worker Linda went above the call of duty to be kind and helpful. Dr Steven was the best psychiatrist we have dealt with in our many years long struggle.
I did not see the star ratings fist time through. Most excellent place! Mark Humphrey stood out as an excellent example of how carding the staff is. I definitely recommend this treatment center.