ABOUT BROOK LANE
Located in Hagerstown, Md., Brook Lane offers a continuum of mental health and substance abuse treatment services for adults and adolescents. One of 205 private, for-profit facilities in the state of Maryland, Brook Lane provides residential treatment for teens, as well as inpatient, a partial hospitalization program (PHP), and outpatient options for both teens and adults.
TREATMENT & ASSESSMENT
Brook Lane encourages prospective clients to call the facility for a phone consultation and an overview of treatment options. The consultation may be followed by an in-person behavioral and psychiatric assessment.
At the highest level of care, inpatient treatment is for adults and teens requiring immediate crisis intervention and stabilization. Inpatient clients benefit from an individualized treatment plan and around-the-clock nursing care, with stays averaging between six and eight days.
Children between the ages of six and 12, and girls between the ages of 13 to 17 may take advantage of Stone Bridge, Brook Lane’s residential program for youth and teens. Stone Bridge offers various therapeutic services including individual and group therapy, and life skills workshops. Family involvement is strongly encouraged and arrangements are made for visitation and family sessions, when appropriate. Length of stay varies depending upon each client and can last from a few weeks to a few months.
There are also PHPs for both age groups, which provide structured therapeutic treatment in a less restrictive setting and allow participants to return home at night. PHP stays average about a week. In the least restrictive level of care, standard outpatient treatment offers teens and adults an array of treatment modalities including individual, group, and couples therapy, medication management, and addiction education.
STAFF CREDENTIALS
Brook Lane boasts a full medical staff of dozens of board-certified doctors and certified registered nurse practitioners, licensed social workers, licensed professional counselors, dieticians, and art therapists.
ACCOMMODATIONS & AMENITIES
Stone Bridge is set on a 100-acre facility that offers private and semi-private rooms. It has soccer and softball fields, basketball, tennis, and volleyball courts, and a fishing pond.
WHAT ALUMNI SAY
The two alumni surveyed by Best-rehabs.com to date had disparate perspectives on Brook Lane. One alum considered treatment “well-rounded and effective” though they also felt that some staff needed improvement. This alum gave at least four out of five stars for the staff’s level of training and experience, treatment effectiveness, the policies for connecting with loved ones, and program affordability.
The other gave the facility just two stars for its treatment effectiveness and felt that counseling was provided at the bare minimum. “This facility is ok for short-term patients who need stabilization/safety; it is not a place to come for any real assistance with one’s personal difficulties…. Staff mainly served as babysitters,” they wrote.
WHAT FRIENDS & FAMILY SAY
The single loved one polled by Best-rehabs.com to date gave Brook Lane five stars for treatment effectiveness and three stars for other evaluated metrics, including the level of family participation, adding: “All I can say is that it’s the right choice for anyone.”
The sole reviewer on Yelp to date was critical of the facility’s PHP, offering the facility a one out of five-star rating[1]. Critical of the facility’s staff and its admission process, parent Michael wrote: “Things are different with some of the children these days, but Brooklane PHP are not part of the solution.”
WHAT STAFF SAY
Best-rehabs.com has not yet received any reviews from facility staff, however, Brook Lane has average ratings of 3.3 and 2.3 stars out of five, based on 28 Indeed reviews and 10 Glassdoor reviews.[2][3] Reviewers disagreed over the quality of the work environment, some calling it stressful and unsafe, others finding it poorly managed and focusing more on money than the treatment.
FINANCING
According to its website, Brook Lane accepts Medicare, Medicaid, and most insurance plans.
[1]https://www.yelp.com/biz/brook-lane-health-frederick
[2] https://www.indeed.com/cmp/Brook-Lane-Health-Services/reviews
[3] https://www.glassdoor.com/Reviews/Brook-Lane-Health-Services-Reviews-E1202344.htm