ABOUT COMMUNITY MENTAL HEALTH AUTHORITY OF CLINTON, EATON, AND INGHAM COUNTIES
Based in Lansing, Mich., the Community Mental Health Authority of Clinton, Eaton, and Ingham Counties (CMHA-CEI) offers a continuum of treatment services for individuals struggling with substance abuse and co-occurring disorders. The organization’s services include medical detoxification, residential treatment for men, outpatient treatment (OP), and specialized treatment tracks for incarcerated clients.
TREATMENT & ASSESSMENT
Upon admission, clients participate in an initial assessment to determine clinical needs and an appropriate level of care. To treat clients experiencing symptoms of withdrawal, CMHA-CEI offers a sub-acute detox program. This medically managed treatment is offered in a safe, supervised environment and typically lasts three to five days.
Once detoxification is complete, male clients typically transition to House of Commons, CMHA-CEI’s residential treatment facility, while women may be referred to other residential programs. Most residents remain at House of Commons for up to 90 days. For men on probation, the treatment continuum also requires participation in a follow-up day program for six months upon residential program completion. According to the facility’s website, treatment services consist mainly of individual and group therapy, educational classes, 12-step facilitation, and social activities.
CMHA-CEI’s Clinton County Counseling Center, which is located about 35 miles from House of Commons, exclusively serves residents of Clinton County. The center’s outpatient services include individual therapy, group counseling, psychoeducation, family intervention, case management, and assessments.
STAFF CREDENTIALS
CMHA-CEI’s treatment team includes a program coordinator, master’s-level mental health therapists, client services specialists, registered nurses, dietary technicians, and other behavioral health staff. The detox center has physician oversight and works with acupuncturists.
ACCOMMODATIONS & AMENITIES
CMHA- CEI’s detox program can accommodate up to 10 individuals, and House of Commons houses up to 40 men at a time. Based on photos posted to the center’s website, residential facilities are simple and fairly institutional. The one loved one surveyed by Best-rehabs.com at the time of this writing gave the facility a rating of five out of five stars for its accommodations and amenities.
WHAT ALUMNI SAY
The single alum surveyed by Best-rehabs.com at the time of this writing indicated that they would not recommend CMHA-CEI to others. The reviewer gave the facility one out of five stars for its treatment effectiveness, its affordability, its counseling options, and its treatment for co-occurring disorders. Despite awarding the center’s exercise and leisure options, its holistic offerings, its connectivity, its family programming, and the staff’s level of training and experience three- or four-star ratings, the alum wrote: “Takes forever to speak with someone. They don’t seem to care,” they wrote.
Reviews submitted to third-party sites were more positive. On CMHA-CEI’s Facebook page, which the organization has the option to manage, the center earned an average rating of 3.6 out of five stars, based on 39 reviews. Reviewers who submitted positive commentary tended to praise the center’s staff and the program’s treatment effectiveness. “I was scared,alone,out of my mind. Your team was there for me and you always will be. You saved me from myself,” Theresa, a representative reviewer, wrote.
However, multiple reviewers expressed concern over the center’s lack of resources. “I like it but I also understand other people’s frustrations with the system… I know that cmh is over loaded with cases and hope that funding will happen,” Vincent wrote.
On Google, eight reviewers provided an average rating of 2.6 out of five stars. Of the four individuals who submitted commentary along with their rating, only one offered a positive assessment. “Love it,” M.M. wrote. The others complained about long wait times and an inattentive staff. “I waited for 5 hours just to be admitted. They left my parents and I in a room alone and didn’t even give us updates… After being admitted: It was absolutely filthy,” alum V.H. wrote.
WHAT FRIENDS & FAMILY SAY
When surveyed how likely they were to recommend CMHA-CEI, the sole loved one polled by Best-rehabs.com submitted a rating of four out of five stars. The respondent awarded the facility four-star ratings the level of family participation, its counseling options, and the staff’s level of training and experience. While they cited the center’s security as a weakness, the loved one noted that personal care was a strength.
WHAT STAFF SAY
Best-rehabs.com has not yet received any reviews from this facility’s staff, but 18 employees on Glassdoor provided an average rating of 3.5 out of five stars. Most reviewers expressed satisfaction with their work and coworkers, but felt that the center’s management needed improvement. In a representative review, one counselor noted that they liked the “interesting work” but felt that “more outside management training to update approaches” was needed.
FINANCING
According to the facility’s website, CMHA-CEI accepts Medicaid, the Healthy Michigan Plan, and other types of health insurance. Fees are based on a sliding scale.