ABOUT OAKLAND FAMILY SERVICES ROCHESTER
Founded in 1921, Oakland Family Services, a private, nonprofit organization, provides outpatient services for adults and adolescents struggling with substance use, mental health concerns, and co-occurring disorders through its five locations. The facility in Rochester Hills, a suburb of Detroit, is among the 22.8 percent of substance use treatment centers in Michigan to treat adolescents.
TREATMENT & ASSESSMENT
The Oakland Family Services Rochester Hills location provides a range of substance use services. To determine the most effective approach and identify any co-occurring disorders, clients may undergo initial substance use and psychiatric assessments. Outpatient treatment includes individual therapy sessions, group counseling, psychoeducational groups, and family counseling.
Clients may be referred to specialized educational, support, or therapeutic groups that address issues contributing to addictive behavior. These sessions may focus on anger management, adult mood management, opiate management, or prison reentry.
The facility also provides a specialized substance use program that attends to the needs of mothers. The Project Recovery Intensive Services for Mothers (PRISM) offers transportation and childcare services while mothers participate in support groups, life skills workshops, family education classes, mood management groups, and counseling sessions. Adolescent treatment emphasizes family participation and offers an enhanced outpatient program.
The Rochester Hills location also offers services to individuals with a primary psychiatric disorder. Clients meet with a board-certified psychiatrist for evaluation and ongoing medication management. In addition, the facility provides counseling for individuals, families, and groups.
STAFF CREDENTIALS
At Oakland Family Services, substance use counseling services are provided by a team of professionally trained counselors, case managers, and social workers, while psychiatrists and therapists provide mental health services.
WHAT ALUMNI SAY
Best-rehabs.com has yet to receive alumni feedback to date. However, on secondary review sites, Oakland Family Services received mixed feedback. On Google reviews, three individuals all gave the Rochester Hills location one out of five-star ratings [1]. However, on the facility’s Facebook page, which the facility can manage, 51 individuals gave the organization, as a whole, an average rating of 4.4 out of five stars.[2]
The two reviewers who left comments on Google reported poor communication at the center. On Facebook, which represents all of its facilities, 86 percent of the reviews were five and four stars.
WHAT FRIENDS & FAMILY SAY
The sole loved one polled by Best-rehabs.com at the time of this writing had generally positive opinions about most aspects of the facility. They offered five-star ratings for the facility’s counseling options, its affordability, the level of staff experience and training, and the amount of family participation.
“Great place to go if your struggling financially,” the loved one wrote. They also cited group counseling as a strength of the facility, though felt it lacked adequate “one on one treatment.”
WHAT STAFF SAY
On Glassdoor, Oakland Family Services, as a whole, received an average rating of 3.6 out of five stars from 10 reviews by employees. [3] Half of the reviewers posted five- and four-star ratings and expressed general satisfaction with the organization, one referring to it as a “very well run Agency.”
FINANCING
Oakland Family Services accepts many private insurance plans, including Blue Cross Blue Shield, Cigna, and PPOM. Costs are based on a sliding fee scale, determined by the client’s income. Some programs are subsidized by the United Way, government contracts, or private foundation grants.