ABOUT PIONEER RECOVERY CENTER
Based in the Northwoods community of Cloquet, Minn., Pioneer Recovery Center provides treatment for women struggling with substance abuse and. Since its founding in 2009, the center’s residential program has evolved from a medium-intensity offering to one that specializes in providing highly intensive care for women who have experienced trauma.
TREATMENT & ASSESSMENT
Upon admission, clients receive a comprehensive needs assessment and mental health screening. Pioneer Recovery Center’s clinical team uses the findings of these evaluations to create an individualized treatment plan.
While each treatment plan is tailored according to the client’s strengths, needs, and preferences, all programming is trauma-informed and evidence-based. Residents with co-occurring mental health disorders, including depression, anxiety, schizophrenia, and personality disorders, receive individualized treatment for their conditions. Most substance abuse treatment is conducted in group settings.
Pioneer Recovery Center utilizes a variety of curricula and treatment approaches, including the 12-Steps, Hazelden’s “Living in Balance,” Connections, which helps individuals deal with feelings of shame, and Seeking Safety, which caters to those struggling with post-traumatic stress disorder (PTSD). Women also participate in art therapy and have access to the center’s Circle of Security program, which is designed to help build solid relationships between parents and their children.
There is currently no information provided by the facility regarding its treatment staff. However, the center’s website indicates that Pioneer Recover Center is owned and operated by women.
ACCOMMODATIONS & AMENITIES
Pioneer Recovery Center is a homelike facility that can accommodate up to 22 women at a time. Clients share a bedroom with one other client and have access to three communal bathrooms, a commercial kitchen, and a common area used for meals and meetings. Pre-approved guests are welcome during visiting hours, and smoking is allowed in designated areas. Phones are not permitted on-site, but clients may use the center’s phone during the evening.
WHAT ALUMNI SAY
T.B., the single alum polled by Best-rehabs.com at the time of this writing, submitted a mixed review. This alum gave the facility’s treatment effectiveness and the center’s meals five out of five stars. They also awarded four-star reviews to the center’s accommodations and holistic offerings. However, T.B. submitted one- and two-star ratings in categories including the center’s connectivity to the outside world, its level of cleanliness, its affordability, its use of the 12-Steps, and the staff’s level of training and experience. T.B. noted that the facility was “too small,” but listed “Dual diagnoses” and “professional staff” as the center’s strengths.
Reviews submitted to third-party sites are mostly positive. On the facility’s official Facebook page, which Pioneer Recovery Center can edit, 10 users provided an average rating of 4.8 out of five stars. The two reviewers who submitted commentary along with their reviews highlighted the facility’s staff and its homelike environment. “It was the first place I had found a feel if love and to let go. I loved the staff and still do,” Rhonda told Best-rehabs.com. In her five-star rating, Jessica praised the program’s individualized nature. “I was able to work on things in my own pace and was able to work on areas I needed to work on. In other treatments I had to do step work and do it at their pace. I got more out of this treatment then any other,” she wrote.
On Google, three reviewers provided one-, three-, and five-star reviews, based on a scale of one to five. Nikki, the only reviewer to offer commentary, wrote, “What a joke!” but provided no additional information.
WHAT STAFF SAY
Best-rehabs.com has not yet received any reviews from this facility’s staff; however, the three reviewers on the center’s Indeed page provided one two-star rating and two three-star ratings, based on a scale of one to five. All three reviewers indicated that they found their work with clients to be rewarding, but that the center’s management was problematic. “Seriously lack of communication between technicians and the counselors/office staff. Which brings on a lack of staff & client safety,” one individual wrote in a representative review. Additionally, two reviewers specifically highlighted a high rate of staff turnover.
While it is not clearly stated on the facility’s website whether or not insurance is accepted, clients are required to present their insurance cards at the time of admission, suggesting treatment may be covered.