ABOUT TURQUOISE LODGE HOSPITAL
Turquoise Lodge Hospital has been providing treatment for adult residents of New Mexico struggling with alcohol and drug addiction since 1952. The hospital, currently located in Albuquerque, offers intensive, inpatient treatment for substance abuse and co-occurring mental health disorders. On-site, the hospital provides medically supervised detox services. Priority admissions are given to pregnant women and parents with pending child custody issues.
TREATMENT & ASSESSMENT
Prospective clients must contact Turquoise Lodge Hospital to request treatment. After one to three business days, applicants are called back for a phone assessment to determine their eligibility and the waiting period. Loved ones cannot enroll anyone on their behalf.
According to the facility’s website, Turquoise Lodge Hospital follows an evidence-based, multidisciplinary approach to address the physical, emotional, and spiritual needs of individuals seeking successful recovery. The average length of residential care is 18 to 21 days, with a maximum stay of 30 days. The facility promotes participation in a peer community and assists in the development of recovery skills.
During inpatient treatment, clients follow a structured schedule that includes counseling sessions, educational classes, coping skills workshops, and therapeutic recreation. Clients with dual diagnoses may also receive ongoing medication management and psychiatric assessments. The facility follows a Community Unity philosophy that emphasizes Interpersonal Safety, Emotional Safety, Safety of Environment, and Physical Safety. Peer support services are encouraged.
STAFF CREDENTIALS
Turquoise Lodge Hospital’s clinical team consists of licensed medical, psychiatric, nursing, dietitian, and counseling professionals who are trained in the field of substance abuse. Medical and nursing care is available 24 hours a day.
ACCOMMODATIONS & AMENITIES
Designated areas and times for cigarette smoking are available, but Turquoise Lodge Hospital also offers nicotine cessation programming upon request. Cell phones and laptops are not allowed. The facility ensures that clients receive well-balanced meals and have access to recreational activities such as yoga, walking, and outdoor games.
Photos on Turquoise Lodge Hospital’s website depict clinical rooms with two beds each, a cafeteria-style dining hall, and ample outdoor space with picnic tables, benches, and a basketball court.
WHAT ALUMNI SAY
According to three alumni surveyed by Best-rehabs.com, Turquoise Lodge Hospital received mostly positive reviews. Jennifer, while noting the need for more staff, rated the facility highly for staff training and experience, family participation, affordability, and the connectivity/visitor policy. She wrote, “It did wonders for my self-image and self-healing.”
Victor, who gave the facility a five-star rating for treatment effectiveness, was particularly impressed with the medical capabilities provided by the rehab. He wrote, “The facility provided on-site medical care 24 hours a day. Medications were provided as needed. Overall a very good facility.”
On Google, the facility has received an average rating of 3.1 out of five stars from 11 reviewers, with polarized responses. Reviewers had differing opinions on the quality of treatment from staff. Many agreed that accommodations were lacking but found the facility to be affordable.
Reviewers also shared their thoughts on the facility. In one review, John cited concerns about the quality of food, limited smoke breaks, and staff detachment. However, he concluded by saying, “To those of you that need a rehab but can’t afford it, Turquoise Lodge is the way to go.”
WHAT FRIENDS & FAMILY SAY
Three loved ones polled by Best-rehabs.com offered mostly positive reviews about Turquoise Lodge Hospital. Two loved ones gave the facility high ratings for cost effectiveness and staff experience and training. Both also rated it as highly affordable.
One anonymous family member highlighted the strength of the medical team in managing physical withdrawal symptoms. Another reviewer praised the facility’s treatment of their son and commended the caring and supportive staff who also provided assistance to the reviewer as a mother of a son with an addiction.
WHAT STAFF SAY
One staff member polled by Best-rehabs.com had positive feedback about Turquoise Lodge Hospital. The staff member rated the overall quality of care and the experience of the staff highly, indicating that the staff was caring and supportive. However, they noted that there was high turnover.
On Glassdoor, one employee rated the facility two out of five stars. While acknowledging that many staff members cared about patients, the employee criticized the negative and strained relationship between employees and management.
FINANCING
According to the facility’s website, Turquoise Lodge Hospital accepts most insurance plans and offers sliding scale fees for qualified clients.
[1] Google Reviews
[2] Glassdoor