ABOUT GOOD SAMARITAN HOSPITAL – BEHAVIORAL HEALTH
The Behavioral Health department of Good Samaritan Hospital in Suffern, N.Y., offers inpatient and outpatient treatment for adults struggling with substance use disorders. Medical detox is provided, along with a dual diagnosis track for those with co-occurring mental illness. This facility integrates evidence-based treatment with 12-step-based spiritual care. Good Samaritan is an affiliate of Westchester Medical Center in Valhalla and of Bon Secours Charity, which operates a 28-day residential rehab program in Port Jervis.
TREATMENT & ASSESSMENT
Clients of Good Samaritan Hospital’s Behavioral Health program receive a full assessment for chemical dependency and co-occurring psychiatric or medical concerns. Detoxification services incorporate medicine and counseling, which continue throughout rehab as appropriate for each individual.
In addition to pastoral care, treatment plans involve addiction education, a weekly family support program, individual counseling, and group sessions. Specialized tracks available include gender-specific programs and programming designed for individuals involved with the criminal justice. Groups also address anger management, relapse prevention, nicotine cessation, relationships, and process addictions such as gambling.
The outpatient program at Good Samaritan, known as the Monsignor Patrick J. Frawley Mental Health Outpatient Clinic, offers a substance abuse program for adults, which typically includes a combination of medication management and group therapy, as well as treatment for emotional and psychiatric disorders in adolescents, adults and geriatric clients.
STAFF CREDENTIALS
The Good Samaritan Hospital Behavioral Health treatment team includes physicians, nurses, psychiatrists, licensed alcohol and drug counselors, case managers, social workers, and nutritionists, according to the facility’s website.
ACCOMMODATIONS & AMENITIES
Good Samaritan Hospital is a full-service, 286-bed medical facility. Both the inpatient behavioral health unit and Frawley outpatient clinic are located on the main hospital campus, which also hosts a horticultural therapy garden on-site. There is currently no further information provided by the facility regarding its living arrangements and related offerings. However, the two individuals polled by Best-rehabs.com to date indicated general approval, rating its cleanliness four out of five stars and its overall accommodations three stars.
WHAT ALUMNI SAY
The sole former client polled by Best-rehabs.com would recommend Good Samaritan Hospital Behavioral Health to others, but shared several caveats. These included overworked staff (with a rating of three stars for the staff’s level of training and experience) and lack of “productive leisure activities.”. The quality of individual counseling fared slightly better than group, three stars to two stars respectively.
Feedback for the hospital, largely as a whole, received mixed opinions. On Google, 85 individuals were close to evenly split between positive and critical reviews, contributing to an averaged rating of three out of five stars. Repeated dissatisfaction was expressed for wait times and an inattentive staff. Countering these were favorable comments on the staff’s efficiency, kindness, and knowledge.[1] A single Google review for the Frawley Outpatient Clinic cited “wonderful” staff and a five-star rating.[2] By contrast, a single CiteHealth reviewer described detox staff at the hospital as unprofessional, granting just one out of five stars.[3]
WHAT FRIENDS & FAMILY SAY
The sole loved one polled by Best-rehabs.com concurred with the alum’s moderate recommendation of Good Samaritan Hospital Behavioral Health. Identifying counselors as a strength, the reviewer awarded four stars for staff experience, and the same for family participation and dual diagnosis treatment. However, they reported weakness in the facility’s follow-up support and rated its overall treatment effectiveness with just one star. On Google, client relatives concurred with alumni trends, with a slight lean toward more critical.
WHAT STAFF SAY
Nine former or current employees gave Good Samaritan Hospital in Suffern an average of 3.9 out of five stars on Indeed. The biggest trend in feedback was highlighting the treatment practices as collaborative. In general, staffers depicted the team as professional and committed to serving clients. Two reviews specific to the facility’s chemical dependency programs were mixed. One expressed concern about inconsistency in oversight in the behavioral health unit.[4]
FINANCING
According to the facility’s website, Good Samaritan Hospital of Bon Secours Charity accepts private insurance, Medicaid, and Medicare.
[1] GoogleReviews
[2] GoogleReviews
[3] CiteHealth
[4] Indeed