ABOUT JOHN L. NORRIS ADDICTION TREATMENT CENTER
From a large facility blocks from the University of Rochester in upstate New York, the John L. Norris Addiction Treatment Center offers inpatient treatment for adults aged 18+ who are struggling with problematic substance use and problem gambling. The facility is operated by the New York State Office of Alcohol and Substance Abuse Services, and serves five counties: Genesee, Livingston, Monroe, Orleans, and Wyoming. Named for a pioneer of addiction treatment, the center has been in operation for more than 35 years.
TREATMENT & ASSESSMENT
The John L. Norris Center’s primary treatment offerings are a women’s program and a dedicated program for those who are deaf or hard of hearing — one of only six such residential programs in the United States, and the only one in New York State.
Treatment is individualized and follows an intensive schedule; the length of programming varies according to each client’s needs (though the deaf/hard-of-hearing track generally lasts longer), and is also adapted to serve each resident’s needs and strengths. On both the women’s and the deaf/hard-of-hearing track, clients participate in daily group therapy as well as self-help meetings and individual counseling, and receive education through lectures and movies. The women’s program also offers parenting classes and gender-specific art and recreation therapy, while the deaf/hard-of-hearing track offers captioned TVs, flashers, and other essential amenities.
The center can also treat problem gambling as either a primary or a co-occurring disorder.
STAFF CREDENTIALS
Treatment is administered by a multidisciplinary team that includes physicians, psychiatrists, nurses, social workers, addiction counselors, and recreation therapists. The women’s program is staffed mainly by women, and counseling staff on the program for the deaf is fluent in American Sign Language (ASL). The single individual polled by Best-rehabs.com to date gave the facility five out of five stars for its staff’s level of training and experience.
ACCOMMODATIONS & AMENITIES
The John L. Norris Center is a 44-bed facility, with seven of those beds allocated for the deaf and hard of hearing. The center is non-smoking throughout; tobacco cessation resources are available for those clients who require them. The single individual polled by Best-rehabs.com to date gave the facility four stars for its accommodations, meals and nutrition, and exercise and leisure offerings.
WHAT ALUMNI SAY
Best-rehabs.com has not yet received any reviews directly from alumni of this facility, and secondary review sites yielded limited but unanimously positive feedback at the time of this writing: three five-star ratings, all left on Facebook.[1] “I’m 32 days clean and the counselors here are great,” R.W. wrote in the only piece of accompanying commentary.
WHAT FRIENDS & FAMILY SAY
The single loved one polled by Best-rehabs.com to date would recommend the John L. Norris Addiction Treatment Center. “Worth going and having grt results can make lyf change,” the anonymous reviewer wrote, giving the facility five stars for its holistic offerings and its counseling options and four stars for its treatment effectiveness and ability to treat co-occurring disorders.
FINANCING
Fees are based on the individual’s ability to pay; no prospective client is ever turned away because they can’t pay for treatment. There is currently no further information provided on the facility’s website regarding its costs.
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