ABOUT OPEN ARMS INC. IN HAVERSTRAW, NY
Open Arms, located in Haverstraw, N.Y., offers residential treatment to adults ages 18 to 65 struggling with substance abuse. The facility was founded in 1979 and provides gender-specific sober living with a 24 hour staff available. Open Arms Inc. is a registered non-profit organization.
TREATMENT & ASSESSMENT
The facility’s website does not provide information about the treatment methods used at Open Arms. However, it states that residents participate in individual and group counseling, daily meditation, and relapse prevention groups. Residents may also participate in life skills classes and receive job search help. To begin the admissions process, clients must contact Open Arms staff directly. Clients must be sober and medially stable to enter the program at Open Arms.
Other offerings at the facility include monthly nutritional groups provided by the Food Bank of the Hudson Valley, smoking cessation groups, and gender-specific health education. Residents are encouraged to attend Alcoholics Anonymous (AA) meetings both onsite and off-campus.
There is currently no information provided by the facility regarding its treatment staff. However, two alumni were polled by Best-rehabs.com regarding staff at Open Arms. When asked if facility staff are experienced and well-trained, one alum gave a two out of five star rating and the other alum gave a five star rating.
ACCOMMODATIONS & AMENITIES
Open Arms offers two separate residential facilities; one facility is for men and the other is for women. Images on the facility’s website show classically styled home-like living environments for both men and women which include shared bedrooms, rec rooms, and communal dining areas. The two alumni surveyed by Best-rehabs.com gave the facility five out of five stars for its accommodations and amenities.
At the time of this writing there have been two alumni polled by Best-rehabs.com. Both alumni gave the facility positive ratings and stated they would recommend it to others. The anonymous clients each gave the facility five out of five stars for treatment effectiveness, five stars for accommodations & amenities, and five stars for meals & nutrition. Alum R.G., who is between 40 and 59 years old, entered rehab for substance abuse and stayed for more than 90 days. R.G. completed treatment successfully and entered sober living after leaving the facility. R.G. has been out of the facility for more than a year. The client agreed that Open Arms is worth the cost, and reported he or she did not relapse after leaving the program. When asked about strengths and weaknesses of Open Arms, the other alumni reviewer stated that she had a good experience in individual counseling but not in group counseling.
On the facility’s CiteHealth page, there is an overall rating of 3.67 out of five stars based on three total reviews.  Two reviews were very positive and one was very negative. One former client, who gave five stars, expressed he had a wonderful experience with Open Arms. He wrote, “Open Arms showed me how to live sober. More importantly, they showed me how to live happy.” Another alum, who chose to remain anonymous, did not agree with that viewpoint. The reviewer gave Open Arms one star and wrote “Worst place in the world i would rather b locked up…the staff was terrible the place was terrible i would never recommend this place to any human being.”
There is currently no information provided by the facility regarding its costs. However, the Open Arms website states that fees are based on each client’s ability to pay. Clients are encouraged to contact the facility directly for additional information regarding the cost of treatment at Open Arms. One alum surveyed said that the program was worth the cost, and the other gave it one out of five stars for affordability.