ABOUT CAROLINA BEHAVIORAL CARE
Carolina Behavioral Care (CBC) provides outpatient-based mental health and substance use disorder treatment through North Carolina facilities in Pinehurst, Durham, and Hillsborough. The organization emphasizes physician-led assessments and treatment for individuals who are struggling with chemical dependency as well as co-occurring mental health disorders. Each clinic also offers medically managed outpatient detox, among the just 6.5 percent of North Carolina facilities to do so.
TREATMENT & ASSESSMENT
Assessment services at Carolina Behavioral Care include a comprehensive psychiatric evaluation and urine testing. The average wait time for an initial appointment is two weeks, according to the facility’s website.
Clients in need of medical support during withdrawal from most chemical addictions, including alcohol, cocaine, benzodiazepines, and opioids, receive in-office daily care that incorporates counseling and medication management. If necessary, clinics offer a buprenorphine maintenance program to help ease the discomfort of opioid withdrawal.
CBC’s primary treatment modality is motivational interviewing (MI), which is designed to be non-confrontational. Treatment staff also practice cognitive behavioral therapy (CBT), dialectical behavior therapy, and trauma-oriented eye movement desensitization and reprocessing (EMDR). These modalities are designed to modify irrational thinking and behavioral patterns. The facility’s website also highlights its service to active military members, their families, and veterans.
STAFF CREDENTIALS
Two of Carolina Behavioral Care’s doctors are U.S. military veteran, board-certified in psychiatry and neurology. The facility also employs psychologists, psychiatric nurses, master’s-level counselors, physicians assistants, and pharmacists.
WHAT ALUMNI SAY
Best-rehabs.com has not yet received any reviews from this facility’s alumni, but third-party review sites revealed trends in both criticism and praise for Carolina Behavioral Care. Of the 18 individuals who contributed to an average rating of 2.9 out of five stars on Google, just under one-third reported issues related to communication or delayed access to care. Positive reviewers tended to be more moderate; one described his doctor as “okay” and as doing “everything he is supposed to do.” Numerous other alumni described staff as “nice” and “helpful”.
Three Yellowpages.com reviews for CBC were split between two describing communication issues with reception or other inattentive staff, and one characterizing their doctor’s personal follow-up as exceptional.
WHAT FRIENDS & FAMILY SAY
The sole individual polled by Best-rehabs.com to date rated their likelihood to recommend Carolina Behavioral Care to others four out of five stars. Likewise, they awarded four or five stars each for treatment effectiveness, the staff’s level of training and experience, affordability, and in contrast with some alumni’s experiences, admissions and discharge procedures. They concluded that the facility was “really able to help.”
WHAT STAFF SAY
A total of seven staffers provided feedback for Carolina Behavioral Care via Indeed and Glassdoor, most indicating commitment to the facility’s mission, while also identifying areas of weakness. “Professionals provide good care to clients,” one reviewer noted, but felt that internal communication was not strong. One cited a need for better staff training.
FINANCING
According to its website, CBC offers self-pay options and works with Medicaid, Tricare, and most major health insurance providers.
[Sources: GoogleReviews, https://www.yellowpages.com/pinehurst-nc/mip/carolina-behavioral-care-pa-479423038?lid=479423038, https://www.glassdoor.com/Reviews/Carolina-Behavioral-Care-Reviews-E488151.htm, https://www.indeed.com/cmp/Carolina-Behavioral-Care/reviews?fcountry=US&floc=Pinehurst%2C+NC]