ABOUT PHOENIX COUNSELING CENTER – GASTON CRISIS AND RECOVERY CENTER
Located in Gastonia, N.C., the Gaston Crisis and Recovery Center is a part of the Phoenix Counseling Center. It is one location of six operated by the Phoenix Counseling Center. Treatment for addiction and co-occurring disorders is available for adults and adolescents through crisis intervention and a residential program.
Although not available at the Gastonia location, outpatient, adolescent, and transitional living services are available through other locations of the Phoenix Counseling Center.
TREATMENT & ASSESSMENT
Treatment is individualized. Clients undergo an initial assessment to determine the most appropriate course of treatment.
Crisis stabilization lasts five to seven days. It includes evaluation and treatment intervention. It may also include medication management, individual and group counseling, and psychiatric evaluations.
Short term residential treatment lasts seven to ten days. The program is designed for adults. Treatment may also include assessments, treatment, and medication management.
The treatment team includes physicians, registered nurses, therapists, social workers, and crisis clinicians.
ACCOMMODATIONS & AMENITIES
There is not any information about the facility’s accommodations and amenities on the facility’s website.
WHAT ALUMNI SAY
At the time of this writing, Best-rehabs.com has received only one review from an alum of Phoenix Counseling and Crisis Center. The review was mostly positive. The alum gave the facility four out of five stars or higher for its treatment effectiveness, accommodations and amenities, meals and nutrition, exercise and leisure options, family participation, cleanliness, and available counseling options.
The alum gave the facility two out of five stars for its holistic offerings and three out of five stars for affordability. The alum wrote that the facility “needed to have more spiritual meetings.”
On its official Facebook page, which Phoenix Counseling Center can manage, the Phoenix Counseling and Crisis Centers earned 4.7 out of five stars from 25 reviews to date. Many of the alumni praised the staff members. In a representative review, an anonymous alum wrote: “A Great Group of Caring, Understanding and Truly Dedicated staff who assist people of all walks and stages of life.”
On Google, the facility received 2.5 out of five stars from six reviews to date. Four of the reviews were positive and two were negative. In a representative negative write, alum Kim wrote: “They do have alot of services they can connect you with. Advocate for your needs.” In a representative positive review, alum Tom wrote: “Outstanding company, caring staff, and a broad range of services!”
WHAT FRIENDS & FAMILY SAY
To date, two loved ones provided feedback about the facility to Best-rehabs.com. The reviews were more negative. The loved ones provided three out of five star ratings for its exercise and leisure options, affordability, counseling options, and the staff’s level of experience.
Loved one L.I. criticized the program’s use of movies during downtime and wrote: “They do things like spend time watching movies – drug movies – and I think his time, especially in outpatient care, could be better spent and the drug films avoided.”
The other loved one felt the staff needed more training about addiction to be effective at their jobs. They wrote: “The staff needs more knowledge of addiction and mental health. As well as they need to be more one on one instead of group sessions.”
According to the facility’s brochure, the facility accepts private health insurance, Medicaid, and self payment, offered on a sliding scale. Assessments costs $93, detox costs $323 per day, and crisis costs $253 per day.
Updated May 2017