ABOUT BROOKHAVEN HOSPITAL
Located in Tulsa, Oklahoma, Brookhaven Hospital is a freestanding behavioral and neuro-behavioral health hospital offering medically supervised detox, inpatient treatment, and outpatient programming for individuals struggling with behavioral health disorders, substance abuse,, and eating disorders.
TREATMENT & ASSESSMENT
For individuals struggling with substance abuse, Brookhaven offers psychiatric consultations, a program built around the 12-Steps, individual, group, and family therapy, and relapse prevention training.
For clients in the inpatient substance abuse program, the hospital is also equipped to provide internal medical care, recreational therapy, occupational therapy, and dietary counseling. There is also a dedicated Christian treatment track for inpatient clients, which includes daily devotionals, Bible study, weekend worship services, and Christian-oriented therapies.
An eating disorder program called Pathways incorporates nutritional education, meal planning, and body image therapy into core psychotherapy sessions. Outpatient services, which are offered in individualized programs, offer options similar to inpatient care plus medication management and marital counseling.
Brookhaven employs a multidisciplinary team of doctors, nurses, social workers, and therapists. The six individuals polled by Best-rehabs.com to date on the staff’s level of training and experience gave it a 4.5-star average rating out of five.
ACCOMMODATIONS & AMENITIES
Brookhaven accommodates up to 64 residents at a time. Pictures published on the hospital’s website show a bright, relatively modern facility with comfortable bedrooms, unlike most hospital settings. Six individuals polled by Best-rehabs.com to date rated the center’s cleanliness an average 3.33 out of five stars.
WHAT ALUMNI SAY
Of the six reviews submitted to Best-rehabs.com to date, five were positive and one negative, indicating generally positive reviews. The four alumni polled on Brookhaven’s offerings in a variety of treatment metrics gave the hospital average ratings of 3.75 out of five stars for its counseling options, 3.5 stars for family participation, 3.25 stars for holistic options, and 3.25 stars for exercise and leisure offerings. In their comments, two reviewers praised the program and the center in general but noted that the holistic or exercise offerings were lacking. Most reviewers praised the center’s staff. Alum Danelle wrote in a representative review: “The staff was great. They would take time out to talk if you needed,”
In the limited negative commentary, one anonymous reviewer noted that they would have liked a longer stay. Alum B.K. wrote: “Failed every expectation that I had,” and gave the facility two stars for its staff’s level of training and experience and one star for the overall quality of its individual and group counseling.
At the time of this writing, secondary review sites yielded mixed reports, skewing negative, with an average rating of 2.7 out of five stars based on 16 reviews on Google, and two ratings of one out of five stars and one rating of two stars on Yelp. More than one reviewer cited dirty or run-down conditions, administrative problems, and a lack of compassion from staff. Alum Michael wrote in a representative review on Yelp: “I thought the hospital itself was rather gross… Staff in the NRI unit were always stressed out, angry, short tempered, and not a joy to communicate with.” However, some reviewers also praised individual staff members.
WHAT FRIENDS & FAMILY SAY
The single review submitted to Best-rehabs.com to date was mixed. The anonymous loved one rated Brookhaven four out of five stars for its family program and its treatment for co-occurring disorders but just two stars for its holistic offerings. The loved one indicated that they would not recommend treatment at this hospital, writing: “Councelling was a strong point but Holistic opportunities and overall peaceful atmosphere should be improved.”
WHAT STAFF SAY
On Indeed, 12 current and former employees to date rated Brookhaven an average 3.3 out of five stars, with three negative reviews, four mixed, and five positive, suggesting mostly positive reviews. Employees described the small hospital environment as stressful yet challenging. A former mental health technician, who left a three star rating, wrote: “My days were usually hectic, busy, and challenging at times, but interesting, happy, and most of all rewarding.”
According to Brookhaven’s website, the hospital is in-network with Blue Cross Blue Shield of Oklahoma, and accepts most commercial insurance policies as well as TriCare and Medicare. Self-payment is also accepted. The six individuals polled by Best-rehabs.com to date on the center’s affordability gave it an average rating of 3.67 out of five stars.