ABOUT SHADOW MOUNTAIN HOSPITAL AND ASSESSMENT CENTER
Shadow Mountain Behavioral Health System operates four locations in Tulsa and Kansas, Okla. The hospital is 10 miles southeast of downtown Tulsa and serves children and adolescents between ages four and 17. Services include acute residential care and crisis intervention services, with the primary function of stabling clients so they may safely return home.
TREATMENT & ASSESSMENT
Treatment begins with a free assessment. Those in need of acute care regain safety as a primary goal. Clients also help develop a plan for re-entry to their families and communities. While in treatment therapeutic methods like electroconvulsive therapy (ECT) are utilized. Additionally, clients engage in individual and group therapy as well as family counseling and discharge planning.
Care is gender-specific and targetsand developmental disability disorders like autism spectrum disorder (ASD), reactive attachment disorder, and sexually maladaptive behaviors. Therapeutic foster care and swift adoption services are also available.
According to its website, Shadow Mountain Behavioral Health System employs more than 400 staff members, including physicians and psychiatrists.
ACCOMMODATIONS & AMENITIES
Photographs published on the facility’s website show a bright, modern building with shared bedrooms and en suite bathrooms. In total, the hospital has 108 beds and 27 acres, which include a playground, football field, courtyards, and a dining room.
WHAT ALUMNI SAY
Best-rehabs.com has not yet received any reviews directly from alumni of this facility, but at the time of this writing, Google yielded 43 ratings that averaged 1.6 out of five stars for this facility to date. Most commentary was very negative with many reviewers noting that the facility deserved “zero stars.” Poor communication, unqualified staff, and unkempt conditions were the most common complaints. Joseph gave one star and wrote: “Gross rooms, nasty bathrooms, terrible staff, wrong kids to be around if you’re looking for help.” Additionally, an anonymous reviewer added, “I got no help, was ignored by the doctors, staff, and shrinks alike.”
Offering a slightly better outlook on the program, O.B. awarded five stars and wrote: “Besides the lack of communication between facilities my time here was great, I even made amazing friends here and the techs were absolutely fantastic and many have been in-patient before.”
WHAT FRIENDS & FAMILY SAY
The two loved ones polled by Best-rehabs.com also provided mediocre feedback. One gave high ratings across the board, writing: “They actually listen to the people.” Although they admitted: “Some times I wondered if the issue they were looking at was a issue.”
The other reviewer was slightly less positive, giving two or three out of five stars in most categories and indicating that they would not recommend treatment. They admitted: “It helped my sister recover,” but also that “they didn’t work with families well.”
WHAT STAFF SAY
The two staff members polled by Best-rehabs.com at the time of this writing gave mostly positive reviews; both awarded four or five out of five stars in most categories. One reviewer, for example, commented: “Kindness was a strength but not enough group therapy. Good place to be.”
At the time of this writing, Glassdoor reviewers provided more negative feedback with 1.6 out of five stars based on 26 ratings. Several noted “understaffing” with one reviewer writing, “Dangerous staff to patient ratios” and “No regard for staff and patient safety.” Another noted that “Units are scary and unsafe,” while yet another anonymous staffer added, “Patients are often bullied by staff and treated in a less than dignified way. Staff who beg to differ and treat patients with dignity are met with criticism and ostracized from the majority.”
According to its website, Shadow Mountain accepts most private insurances, Medicaid, and self-payment. It also has a relationship with American Healthcare Lending, for those needing to access loans.