ABOUT LIFEWORKS NW — MILWAUKIE
operates 17 facilities in Oregon, which provide treatment and support for children, adolescents, adults, and seniors who are struggling with addiction and mental health disorders. The Milwaukie facility, located in an office-style building eight miles southeast of Portland, offers adult mental health counseling and treatment for people struggling with serious mental illness, all on an outpatient basis.
TREATMENT & ASSESSMENT
The center is equipped to treat anxiety, depression, trauma, family and relationship difficulties, parenting difficulties, and Alzheimer’s, among other disorders.
Treatment begins with a confidential evaluation to determine a customized and individually tailored plan that builds on strengths and addresses existing needs. The primary treatment modalities in use at this center are individual and group counseling, and staff are also able to prescribe medications when necessary. The facility uses a strengths-based approach to treatment, designed to leverage each client’s positive qualities while they continue to live in their home community. Family participation is encouraged to support clients.
Although this center does not advertise addiction treatment among its services, other facilities in the LifeWorks network that do provide addiction treatment.
LifeWorks employs staff from a diverse range of backgrounds — including African American, Native American, Hispanic, and Slavic — and aims to provide culturally sensitive treatment. There are counselors fluent in Spanish, Russian, Filipino, and Chinese languages.
At the time of this writing, no specific information was available about staff at the Milwaukie location in particular; however, according to its website, LifeWorks NW as a whole employs more than 700 people, including licensed clinical social workers, registered nurses, medical doctors, and PhD-level experts.
WHAT ALUMNI SAY
The single alum polled by Best-rehabs.com to date gave mostly negative feedback. “The teachers were great. Their policies and rigidity were a downfall. Don’t go,” the anonymous reviewer wrote, giving the center three out of five stars for its family program, two out of five stars for its overall effectiveness, and just one star for its exercise, holistic treatment, and counseling options.
At the time of this writing, secondary review sites yielded just two pieces of feedback, both glowing five-star reviews on Google. “They really care,” Kyle wrote, and another reviewer added: “They are awesome amazing people, Who are there to help you. And they listen very well. I love this program.”
WHAT STAFF SAY
At the time of this writing, LifeWorks NW as a whole had a three-star rating based on 26 reviews on Glassdoor, and the Milwaukie location had a single three-star rating on Indeed. “Great mission to provide services underserved populations,” the Milwaukie reviewer wrote — though they also cited high staff turnover and frequent restructuring.
On Glassdoor, reviewers frequently praised their coworkers and the company’s mission, but cited a lack of time off, low pay, and difficulties with upper management. “Pros:Working with this demographic is important. Cons: The pay and pto, primarily,” one former employee wrote in a representative review.
The center accepts insurance and offers special programming for uninsured and under-insured clients.