Highland Ridge Hospital – Acadia

Highland Ridge Hospital – Acadia

ABOUT HIGHLAND RIDGE HOSPITAL — ACADIA

Set on ten acres of green space to the south of Salt Lake City, Highland Ridge Hospital is a behavioral health and addiction treatment hospital operated by Acadia Healthcare. This Midvale, Utah, facility provides medical detox, inpatient treatment for adults, and intensive outpatient programs for adults and adolescents struggling with substance use and co-occurring disorders. Treatment is trauma-informed and holistic, incorporating evidence-based psychotherapy and experiential modalities. Among the more than 500 Acadia facilities nationwide is a long-term residential treatment center for children and young adults in Butte, Montana.

TREATMENT & ASSESSMENT

Initial assessments for treatment at Acadia’s Highland Ridge Hospital are available by medical referral or on a walk-in basis. Both physical and psychosocial evaluations are provided. Clients are typically enrolled in a primary psychiatric or addictive diseases track or the dual diagnosis track.

Inpatient treatment that begins with detoxification takes place in a setting the hospital’s website describes as “serene.” While individualized care is emphasized, all detox plans involve nutritional treatment.

Substance use disorder patients can expect to attend multiple groups each day, including educational sessions and 12-step meetings. In addition to individual psychotherapy and family counseling, patients also participate in such holistic offerings as meditation, yoga, pet therapy, and art therapy.

Patients enrolled in partial hospitalization (PHP), or day programming, meet for up to 30 hours per week and those in intensive outpatient programming (IOP) for up to 12 hours. Both levels of outpatient care are available to address psychiatric and chemical dependency conditions and involve the same modalities as inpatient treatment. The IOP also incorporates random drug screenings.

Aftercare planning begins during treatment, and is a priority in each program.

STAFF CREDENTIALS

According to the hospital’s website, Highland Ridge employs psychiatrists and psychiatric nurses, licensed substance abuse counselors, and clinical social workers.

ACCOMMODATIONS & AMENITIES

Highland Ridge Hospital is an 83-bed facility. Additionally, housing is available for PHP patients. On-site recreational activities include gym-based exercise, Wii games, and movie nights.

The 14 individuals polled to date by Best-rehabs.com indicated strong satisfaction with several aspects of accommodations. Nine and 13 reviewers contributed to an average rating of 4.1 out of five stars for the facility’s cleanliness and upkeep and its meals and nutrition, respectively. Two identified food as a strength, while three noted that the facility needed updating. Eight ratings for exercise and leisure activities fared favorably also, averaging 3.8 stars.

WHAT ALUMNI SAY

Of the 10 reviews received by Best-rehabs.com from former patients at Highland Ridge Hospital, one-third characterized their treatment program as life-saving. Together, the 10 awarded an average rating of 4.4 out of five stars for the effectiveness of treatment.

Several reviewers complimented the staff, representing treatment team members as empathetic. “Especially the nurses made me feel like I was human again,” one alum wrote. Another expressed appreciation for a doctor’s helpful explanations.

Although three alumni described participating in ongoing care and contact with the hospital after discharge, one complained of receiving no aftercare. The alum joined one other in characterizing their experience as overly restrictive, feeling “like a prison.”

WHAT FRIENDS & FAMILY SAY

All three reviews received to date from affiliated friends and family members were highly favorable. Two rated the effectiveness of treatment five stars and one awarded four stars. They offered the same ratings for the staff’s level of training and experience and chose four stars apiece for family participation.

WHAT STAFF SAY

The single staff review received by Best-rehabs.com was also generally positive. The anonymous reviewer gave the facility five out of five stars for its overall treatment effectiveness and counseling options, four stars for its co-occurring disorders treatment and family program, and three stars for its holistic offerings. They also suggested that more training for staff would be appropriate.

FINANCING

According to the Highland Ridge Hospital website, most private insurance plans are accepted, as well as Medicare, Utah’s Medicaid, TRICARE, and private pay. Six individuals polled on the affordability of treatment contributed to a favorable average rating of 3.7 stars.

Reviews about Highland Ridge Hospital – Acadia

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  • I felt somewhat like one of the cattle being run through the system. Not much one-on-one with a counselor and the group therapy wasn't very organized. Meals were worse than school lunch. Facility is older and nothing spent on decor. Quick to get a bed. Not much offered in terms of therapy or activities. Leisure was spent watching old movies (VHS) in the rec room.
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    Family participation and counseling options were great.
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  • Received the best care and therapy at this hospital. It was a pleasant stay.
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  • Kind and caring staff. Willing to work with patients to make sure they can be admitted and treated in a timely manner. Staff could use more training. The training is adequate for operation but they should have longer training periods to ensure everything runs smoothly and not have any errors. This facility cares about all the patients.
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  • FOODS GOOD. STAFF IS KIND. DISORGANIZED WHEN IT COMES TO ACCOUNTING AND INSURANCE BILLING. In don't want to say anymore. I'm good.
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  • Was on the brink of destroying my life and keeping in mind it is an ongoing battle my time spent with IOP therapist cliff and group has put me on the best path possible. Equipped with tools and knowledge of the 12 step program I feel lifelong sobriety is obtainable. Thanks to highland ridge and all involved.
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  • If you are serious about sobriety then you will succeed in this program. So many complain about this and that but are not serious
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  • The counsellors were great Needs to physically be updated, more modern. The counsellors worked very well and hard with my relative, from working with the insurance company to dealing with him.
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  • THE COUNSELORS WERE EXCELLENT AND ABLE TO RELATE WELL, THE AFTER CARE WAS GOOD, STILL ABLE TO ATTEND NIGHT MEETINGS AFTER DISCHARGE. THE FACILITY WAS OUTDATED AS FAR AS FURNISHINGS, FLOORING, ETC. WORKED WELL WITH THE INSURANCE COMPANY AND THE COUNSELORS WERE GREAT.
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  • The advisors and counselors were great. The facility is not very up to date. It would be nicer if it would have been more modern.
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  • This place SAVED MY LIFE! The doctor spent time explaining each medication that I was taking to me and the benefits I would receive by taking them as prescribed.
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  • Overall positive results, good staff but understaffed, good food, well structured program, scenic surroundings (Wasatch Mt. Range). However, beds and rooms are small. I'm still clean and sober since Feb. 4, 2008.
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  • Good place to get help to stay clean.
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  • I entered this place involuntarily. If I had a choice I would never go back again...You were stuck in there...and did not gain anything good from the stay. It only pushed my progress back further. This stay led me to 4 other involuntary commitments to other facilities throughout the next few years. The only way I got out of Highland Ridge was to fake my way out. Acted happy and what not because I was getting dangerously depressed while in there. I would not recommend this place to anyone for any reason, ever....They never helped me with the bill which ended up adding to my problems after getting out. The counseling they provided was completely horrible. Most of the comfort I received while there was from other "inmates". It felt like a prison.
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  • This treatment center is the only reason I am sober and alive 6+ years later. Local friends still go to the center, some without similar effects, but I believe the 28 day in-patient has really been an exceptional start to my long term recovery without relapse as of today.
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  • THis place saved my life. The staff, especially the nurses made me feel like I was human again. I still keep in contact with them and I have been sober over 6 years!