Journey Utah

Journey Utah Cottonwood Heights Utah

Journey Healing Centers offers a comfortable and serene environment for individuals to begin the process of recovery. Our residential and outpatient alcohol and drug rehab programs provide comprehensive, multidisciplinary treatment designed to heal the body, mind, and spirit. Evidence-based therapies such as support groups and cognitive behavioral therapy are combined with holistic and experiential approaches to equip each individual with the necessary tools for a life free from addiction. Located in the community of Cottonwood Heights, Utah, nestled in the foothills of the Wasatch Mountains, Journey Utah (also known as Journey Healing Center) provides a full continuum of upscale treatment programs for adults facing chemical dependency and co-occurring disorders. We offer a residential program, a partial hospitalization program (PHP), an intensive outpatient program (IOP), and nearby sober living facilities. We also offer on-site detoxification services utilizing nutritional supplements and non-addictive medications (Vivitrol and Acamprosate) to minimize the discomfort of withdrawal and help curb cravings during treatment.

TREATMENT & ASSESSMENT
Before beginning treatment, clients participate in an initial substance abuse and mental health assessment to assist our clinicians in formulating a highly individualized treatment program. Our programming at Journey Utah combines 12-step principles and practices, evidence-based treatments, and a range of holistic methods. The residential program typically lasts for 28 days. We utilize cognitive behavioral therapy (CBT) and dialectical behavioral therapy (DBT) to help clients identify the link between irrational thinking and destructive behavior. During residential treatment, clients engage in group and one-on-one counseling sessions, and loved ones are encouraged to participate in weekly individual and multifamily counseling sessions. Clients may also attend regular on- and off-site 12-step meetings, study fellowship literature, and attend workshops on the 12-step process. Additionally, clients with co-occurring difficulties receive evidence-based treatments to address any mental health concerns, such as Eye Movement Desensitization and Reprocessing (EMDR) and EEG biofeedback sessions. We also offer a skill-building program called The Daring Way to address issues of shame. Clients with co-occurring mental health difficulties receive ongoing naturopathic medication management. In addition to traditional programming, clients participate in alternative therapies such as guided meditation, massage therapy, nature hikes, art therapy, psychodrama sessions, and acupuncture treatments. Residents also have the opportunity to experience a sweat lodge, which we describe as “cleansing and clarifying,” as well as a Recovery Karaoke group. Upon program completion, residents formulate a long-term plan for continued sobriety, which includes three months of recovery coaching, aftercare planning, alumni meetings, and regular check-ins via phone. Clients who require extended treatment may transfer to Creekside, which provides eight weeks of additional care or more. Alumni may also utilize our intensive outpatient program (IOP) or partial hospitalization program (PHP) as step-down aftercare services. IOP involves attending three or four treatment sessions per week, while PHP offers 16 hours of weekly programming. Outpatient-based programs include individual, group, and family counseling sessions. If preferred, alumni may choose to reside in our sober living facilities, which are located within walking distance to outpatient programs. Additionally, we offer a six-day treatment workshop for first responders struggling with trauma-related concerns.

STAFF CREDENTIALS
Our treatment team at Journey includes psychiatric nurse practitioners, chemical dependency counselors, and master’s-level therapists (including some trained in dual diagnosis).

ACCOMMODATIONS & AMENITIES
Journey Utah consists of two facilities—the main 16-bed Journey facility, which is a chalet-style residence that was once a luxury bed and breakfast, and the eight-bed Creekside facility, which is a condo-styled residence with mountain views. The forested grounds of the upscale Journey facility feature beautifully-maintained landscaping, streams, lush gardens, koi ponds, and walking trails. Both facilities feature well-furnished common areas with fireplaces and a gourmet kitchen. Our website provides images of spacious double-occupancy or private bedrooms with luxury, ensuite bathrooms.

WHAT ALUMNI SAY
In general, the alumni we surveyed praised most aspects of our facility, particularly our staff, counseling, and holistic treatment approach. However, some alumni felt we lacked in individual counseling and weekend activities, and some also mentioned the cost as a weakness. One alum mentioned, “They had a great staff but not enough activities on the weekends.”

WHAT FRIENDS & FAMILY SAY
The sole loved one we surveyed, a parent of a client, also offered very positive reviews of our facility, praising our effective programming. They stated, “Our daughter has been to over 15 rehabs. Their staff is the best we have experienced. Lots of experience here and the programing is top notch.”

FINANCING
According to our website, we accept private insurance and work with out-of-network providers to ensure clients receive the best payment option possible. One alum did mention that the “a la carte” payment structure for specific services can be confusing upon intake.

Journey Utah Reviews

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  • Additional costs, not previously disclosed were added after our family member arrived. The family was advised of what to expect in treatment and follow-up however, once the family member settled in and the bill was paid in full the center did not follow through on promised services. The facility claimed to have expertise in treating someone with a dual-diagnosis, but the assigned counselor clearly had no skill in dealing with a very smart and manipulative addict. To our knowledge, there was never a medical professional actually involved in treatment although that was listed in the overview of services. There was no transition plan developed and no follow up with the family which was also listed in services provided. This industry is not regulated and rehab centers are able to hide behind HIPAA laws so there is no accountability to deliver on promised services. We did extensive research and we were clear on risks and success rates. Our dissatisfaction is not with the end result because that is not guaranteed. Our experience caused us to question the professionalism and the ethics of the company. We made several efforts to contact management with our concerns and to provide feedback. No one responded to emails or phone calls. We would not recommend Journey for anyone who has serious issues with drugs and alcohol.
    Our daughter has been to over 15 rehabs. Journey is nothing short of a miracle. Their staff is the best we have experienced. Lots of experience here and the programing is top notch. Our daughter is thriving and she has been set up for nothing but success. We are so grateful and can't say enough about this facility.
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  • They were kind, but there was not enough one on one time. I had to go to a diff place to seek better treatment.
  • Treatment Effectiveness
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  • Helped me find the road to recovery. They had a great staff but not enough activities on the weekends.
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  • The program has changed since I attended, but overall I would recommend Journey. Sober coaching program as well as weekly family group (free) for life are a big plus! The fee is almost all-inclusive. The items that are not included, eg. optional massage and some medical costs could be better explained in intake. Comparable with similar programs? the rates are fair. However, there was confusion on possible placement of residents into open rooms above what they paid for. Also, a "paint plan" that was offered was via a third-party low or no interest rate credit offer upon approval, which was not explained as thoroughly as it should have been.
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  • I met some of my best friends at Journey. The environment there is one that is friendly, constructive and therapeutic. In rehab, the people make all the difference. The staff at Journey understand this and foster an environment that helps people to make those important decisions they need to make in order to better their lives or in many cases save their lives. God Bless Journey, their staff and the amazing friends (my new family) that I met there. I would absolutely recommend Journey. I have not relapsed, thankfully.
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    I greatly enjoyed the very supportive staff and the holistic offerings.
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  • Journey provided an all-encompassing treatment program that touched almost every aspect of my life (psychology, spirituality and behavior) in a positive way that I never could have understood before attending. I've already sent a friend there and another one of my sons.
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  • This was a great facility and I would recommend it.
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  • The Center changed my life. They helped me understand common concepts that I didn't learn from my family. Such as, 'my main goal is to achieve my happiness'... The rehab changed my life, but the costs were too excessive. It helped me but the staff is unprofessional .