Mount Regis Center

Mount Regis Center Salem Virginia

Mount Regis Center is a fully accredited and licensed drug and alcohol treatment center, located in historic Salem, Virginia. Our center offers a structured inpatient recovery plan that is tailored to each individual client. The team at Mount Regis understands that recovery is both an individual and community endeavor. Many of our staff members have personally battled addiction and can easily empathize with clients who are on the path to recovery. At Mount Regis, our clients will find a calming and inviting environment where they can realize their potential and move towards a fulfilling life free from drugs and alcohol.

ABOUT MOUNT REGIS CENTER IN SALEM, VA

Mount Regis Center, situated in Salem, VA, provides residential, outpatient, and detoxification treatment to men and women struggling with addiction. Our facility is conveniently located about 20 miles from historic Roanoke and is able to accommodate clients with a dual diagnosis.

TREATMENT & ASSESSMENT

To be admitted, clients can contact our admissions office by phone 24/7 to schedule a clinical assessment. The maximum length of stay at Mount Regis Center is six weeks. Clients in need of detoxification usually begin with three to seven days of detox and then proceed to inpatient or outpatient treatment for continued recovery. Our partial hospitalization program offers ten hours of treatment per day, while our intensive outpatient program offers three hours of treatment per day.

Our treatment program follows the 12-Step method. Throughout treatment, clients receive individual and group therapy, addiction education, 12-step programming, and family therapy. A typical day at Mount Regis Center begins with breakfast and nursing services, followed by a group session at 9 AM. Group sessions continue throughout the day with breaks for lunch and dinner. Clients also attend community 12-step meetings daily. Additionally, group exercise classes occur three times per week, and clients have one-on-one sessions with their counselor at least once per week. Free time is available in the evening and on weekends, and clients participate in a group outing every Sunday afternoon.

Aftercare is available for all clients who successfully complete the program. Alumni are eligible to receive counseling and group therapy free of charge for three months after finishing treatment.

STAFF CREDENTIALS

The treatment team at Mount Regis Center includes a medical director, physician assistants, a psychiatrist and clinical psychologist, certified substance abuse counselors, licensed professional counselors, family therapists, registered nurses, recreational therapists, and spiritual support and guidance counselors.

ACCOMMODATIONS & AMENITIES

Mount Regis Center offers 25 beds for male and female adults in a restored historic Virginia estate. The spacious facility is equipped with an outdoor fire pit and fitness room. However, clients at Mount Regis Center are not allowed to use cell phones or other electronic devices while in treatment at the facility.

WHAT ALUMNI SAY

At the time of this writing, there have been nine alumni polled by Best-rehabs.com. The alumni have given Mount Regis Center excellent reviews, and eight of the reviewers said they would recommend Mount Regis Center to a friend or family member seeking treatment. Eight alumni gave the facility positive ratings for cleanliness, and eight reviewers said they believed the treatment was worth the cost or affordable. Eight of the nine alumni gave the facility good ratings when asked to rate staff support.

When asked about the strengths of the facility, the reviewers mentioned that group sizes are small, nursing staff is available 24/7, and staff are friendly and helpful. One reviewer praised the staff and described the food as “wonderful.” Another alum wrote in a glowing review, “I would happily recommend this facility as they helped me on my journey to sobriety immeasurably.”

WHAT FRIENDS & FAMILY SAY

The six friends and family members polled by Best-rehabs.com at the time of writing gave generally positive reviews regarding Mount Regis Center. When asked about the strengths of the facility, loved ones commented that the admissions process was easy and counseling was good. One alum wrote, “My time at Mt. Regis was incredibly helpful… Overall, I enjoyed my time there and learned a lot.”

A common criticism of the facility was its expensive cost and problems regarding insurance. While complaints seemed to be directed more at the insurance policies rather than the facility, alumni who experienced problems with the cost noted that the facility did not offer much financial support.

WHAT STAFF SAY

The one staff member polled by Best-rehabs.com to date gave a generally positive review of the facility. The anonymous employee gave the facility four out of five stars for affordability and exercise options. The staffer praised the staff’s level of training and experience and added, “I know that the programs here worked by the success stories we had.” However, the staffer did express a desire for greater security at Mount Regis.

FINANCING

There is currently no information provided by the facility regarding its costs. However, Mount Regis Center accepts various insurance providers, including Aetna, Beacon Health Options, Blue Cross Blue Shield, Cigna, HealthSmart, United Healthcare, and UMPC. The facility does not accept Medicaid or Medicare.

Mount Regis Center Reviews

I was a patient at Mt. Regis 5 years ago. So I'll just say this: I was a heavy user. My life was in the toilet. I was using IV heroine and ready to die when I was forced into their program (2016). I've been clean since 28 days after admittance. MR saved me. I had tried so many times before then. With my parent's help. With my spouse's help. With my friend's help. Still I was slowly killing myself. The nursing staff commiserated with me. They are recovering addicts. They took me to the hospital when my vitals got scary. They advocated for me when I had to tell strangers that I couldn't have opiates for pain. They held my hand while I cried and felt sorry for myself. They kicked my butt when I thought I was "too good" to go to a meeting. The kitchen staff let me walk "behind the scenes." I told her that banana milkshakes were the only thing I could keep down for months. She showed me the blender, the bananas, the milk... that's all I ate for 3 weeks When I could eat solid food again, everything that was prepared was delicious. So delicious that I gained 10lbs before I left (was 20lb underweight when I entered). This place gives CARE. The bottom line is this: I was in active addiction for years before I found MR. As of Sept 29th 2021, I'm 5 years clean BECAUSE of MR. They sucked. I hated them. I loved them. I couldn't wait to leave and I MISSED them. But I'm clean. I'm thriving. I've gotten back everything that I had lost. If you want to get back what addiction has taken from you, just give it 28 days of your life. You've given addiction at least that. So make it a fair trade.
I was admitted to Mt. Regis on May 24,2019. My private insurance covered my stay at Mt. Regis until June first. At that time, I went on Medicare. I was contacted by the financial dept. on June first and was told that the facility did not participate with Medicare and that I would have to pay the remaining balance that day, an amount over $10,000, which I paid. That hit me like a freight train. The financial adviser stated to me clearly that Mt. Regis would provide the billing information to me once I completed the program in order that I could submit it to Medicare for reimbursement. Upon completion, I was provided the billing information and the paperwork to file with Medicare. I submitted all the paperwork as advised but Medicare denied my claim. I was notified by mail from Medicare that my claim had been denied so I called Medicare and was told again that Medicare would not reimburse me for my stay at Mt. Regis. If the Mt. Regis administrators knew that Medicare would not pay for my stay in the first place, then why didn't they tell me on June first? I believe I was misled because they were afraid I would leave early.
This place might be OK for young people but not for sick or elderly geriatric patients. I did not get the type of care I needed. Had to constantly go down the hall to get vitals & meds & food or drink when I did not feel like it. The beds are just a board with a thin mattress over it. I wanted to leave. They lie to you and trick you. I had to threaten them to leave. They keep the truth from you as how to get discharged.
My son was excited at the possibility to go to Mount Regis as the final rehab step to maintain sobriety. To make sure this was the right place I called there to clarify a few points on their web page. There is a list of "things to leave home." But a pillow wasn't included. I called and they told me he could bring his own since it would guarantee a good nights sleep and prepare him for the programs. When he arrived after midnight because the driver was 5 hours late, the nurses tried to take his pillow away. Very disturbing. They allowed him to have it for the night, but the next morning they took it away saying it was the pillow or he had to leave. We live in Virginia Beach and Regis is in Roanoke 5 hours away. They didn't offer to bring him back or give him a bus ticket. They dropped him off at a mall at 10 in the morning. We drove 10 hours to pick him up because they wouldn't keep him on the property. They didn't give him his morning meds either. Dangerous! Before you send your child to this place, call them for more answers! Hope they tell you the truth!There website says to bring coins for phone calls or a calling card. Not true either. They make up rules as they go along. I guess they think once you are there you will do what they say not what is good for the patient. Absolutely awful! Thye didn't help my son's sobriety. They put it in jeopardy.
I am a previous patient and I highly recommend MRC.A very caring staff.I felt very safe and comfortable there. I am on my way to a healthy recovery thanks to learning the tools and knowledge I received.My family and I are very grateful for my sobriety.