ABOUT HOPE HOUSE
The main mission of Hope House is to provide shelter and assisted living services to homeless men and women in the Milwaukee, Wis. area. Working in partnership with the Housing Authority of the City of Milwaukee, the Department of Veterans Affairs, and Friends of Housing, Hope House operates a Single Room Occupancy (SRO) program that also provides mental health and substance abuse counseling services to homeless men and women.
TREATMENT & ASSESSMENT
According to Hope House’s website, the facility’s SRO provides each client with a case worker who is responsible for coordinating the appropriate care and support services. In addition to substance abuse and mental health counseling, clients may receive transportation assistance, educational opportunities, health care, and emergency food distribution. While there is no other information specific to addiction treatment provided by the facility, the two loved ones polled by Best-rehabs.com to date both gave Hope House four out of five stars for its counseling options.
STAFF CREDENTIALS
There is currently no information provided by the facility regarding its treatment staff, however the two loved ones polled by Best-rehabs.com to date gave Hope House three and five out of five stars respectively for its staff’s level and training and experience.
ACCOMMODATIONS & AMENITIES
The SRO has 13 bedrooms, along with shared kitchen, living, and bathroom space. The two loved ones surveyed by Best-rehabs.com at the time of this writing both gave Hope House four out of five stars for its accommodations and amenities.
WHAT ALUMNI SAY
While Best-rehabs.com has not yet received any reviews from this facility’s alumni, former clients left mixed feedback on third-party sites. On Google, Hope House received an average rating of 3.8 out of five stars based on 15 reviews.[1] Marquita gave the organization two out of five stars and described the environment as “unfair.” But an anonymous Google reviewer awarded Hope House five out of five stars and wrote: “Without the help they provided me homelessness may have been a permanent fixture in my life. They offer many services and as long as you do what the program entails they will provide you a new start at life.”
On Hope House’s Facebook page, which the facility has the ability to edit, the organization received an average rating of 3.3 out of five stars based on 16 reviews.[2] The six former clients who left feedback offered mixed reviews; four described the staff as unprofessional and the program as unhelpful, while two praised Hope House for helping them to get back on their feet.
WHAT FRIENDS & FAMILY SAY
The two loved ones surveyed by Best-rehabs.com to date gave Hope House mostly positive feedback, awarding the facility four or five out of five stars for its treatment effectiveness, its family participation, and its treatment of co-occurring disorders. “The treatment is coheasive and eventually makes sense,” wrote one family member in a representative review.
FINANCING
Because services are designed for low-income individuals, all fees are offered on a sliding scale based on income. The two loved ones surveyed by Best-rehabs.com to date gave Hope House four and five out of five stars respectively for its affordability. “I think it was a solid facility for the price,” wrote one of the two anonymous reviewers.
[1] https://goo.gl/6SLWsM
[2] https://www.facebook.com/pg/hopehouseofmilwaukee/reviews/