ABOUT CROSSROADS MISSION
Crossroads Mission, founded in 1959, provides faith-based social support services in Yuma, Ariz. This Christian, nonprofit organization operates several emergency shelters, vocational training programs, short-term stabilization and long-term residential rehab facilities for adults seeking treatment for addiction and substance abuse. Treatment is a mix of individualized planning, Christian principles, and the 12-Steps. Crossroads Mission is one of 178 (about 50 percent) of Arizona facilities currently operating as a non-profit.
TREATMENT & ASSESSMENT
Crossroads offers stabilization service for those struggling with drugs or alcohol addiction. This facility is opened open 24/7. A nurse practitioner checks in each client upon entry into the program. Stabilization takes 10 days for during which time clients complete a Chemical Institution Withdrawal Assessment, observation, screening, and receive case management services. After stabilization, the staff arranged further treatment in the community or at Crossroads Mission’s New Life Recovery Program.
The program utilizes the 12-steps of recovery, as do 221 other Arizona facilities. Crossroads also places an emphasis on faith as means to recover from addiction. New Life residents participate in group and individual counseling, peer support practices, and case management. According to the facility’s website, residents also take part in “spiritual enrichment activities.” Crossroads also prioritizes holistic treatment through other programs at the mission such as job preparation and family support.
Spouses and children as well as other loved ones are encouraged to participate in counseling and other activities during the residents’ recovery process.
STAFF CREDENTIALS
The clinical director holds a master’s degree. The staff is largely made up of licensed counselors or their supervised teams, all of whom are counselors who meet the state requirements as Behavioral Health Professionals, Behavioral Health Technicians, or Behavioral Para Professionals, according to the website. Crossroads also employs peer supporters and certified Spanish interpreters.
ACCOMMODATIONS & AMENITIES
There is currently no information provided by the facility regarding its living arrangements. Facebook photos of the Mission show a large community, including a modern church and massive kitchen. Four loved ones of former clients polled by Best-rehabs.com provided mixed ratings for metrics measuring accommodations, suggesting inconsistencies in facilities offerings and qualities. A number of reviewers rated the food five out of five stars while others rated the facility’s cleanliness and upkeep highly.
WHAT ALUMNI SAY
Best-rehabs.com has not yet received any reviews from alumni.
Secondary sites yielded largely positive reviews. Sixty-one Google reviews averaged a rating of 3.8 out of five stars. Some complained of cleanliness issues and another two characterized their treatment or services received as life-saving.[1]
Feedback on the official Crossroads Mission Facebook was largely favorable.[2] Reviews from 104 people generated a 4.7 star rating. Many Facebook reviewers also described Crossroads as life-saving, and they praised the staff and the faith-based approach.
Richard wrote: “By the grace of God and Crossroads helped me get back what i lost due to my addiction and gave me a sense of self worth.”
WHAT FRIENDS & FAMILY SAY
The four loved ones who submitted ratings to Best-rehabs.com offered mixed reviews of the facility. Three ratings were high and one respondent gave just one star. The three positive reviewers also agreed that the facility provided faith-based treatment based on 12-step concepts. One alum wrote: “If you don’t believe in Jesus Christ you might feel uncomfortable.”
Metrics measuring holistic treatment options and opportunities for family participation received mediocre ratings from all four loved ones polled, averaging just 2.75 stars overall.
FINANCING
Crossroads Mission provides services to individuals free of charge, relying on donations and contributions. It is one of only four facilities that doesn’t charge for services across the state of Arizona.
[1] GoogleReviews
[2] FacebookReviews