Valley Hospital provides comprehensive addiction treatment services for chemically-dependent men and women struggling with substance abuse. Individuals seeking withdrawal assistance in a clinical setting are provided inpatient detoxification. Treatment includes psycho-educational group work, individualized addiction education, coping skills and anger management workshops, chemical dependency discussion groups, 12-Step services, and more.
ABOUT VALLEY HOSPITAL
Located a few miles outside of downtown Phoenix, Ariz., Valley Hospital is a private psychiatric hospital that provides treatment for adults struggling with chemical dependency, a primary psychiatric disorder, and co-occurring conditions. The facility offers short-term inpatient, longer-term partial hospitalization, and intensive outpatient levels of care. Medically supervised detoxification is available on-site, and specialized program tracks are offered to meet the unique needs of women and military members.
TREATMENT & ASSESSMENT
The focus of this facility’s inpatient service is stabilization. During detoxification and treatment for psychiatric crises, clients have access to medical care, and 12-step meetings on-site, while adhering to a structured schedule of individual and group therapy sessions, psychoeducational classes, therapeutic recreation, and arts therapy. Once a patient is stabilized, they may be encouraged to transition into a less-intensive level of care.
Extended residential care is available as needed. The partial hospitalization program (PHP) offers group programming four hours a day, all week. Individual and family counseling is provided on an as-needed basis. The intensive outpatient program (IOP) consists of three-hour group sessions, held three days per week. IOP involves individual, family, and group therapies designed to help clients maintain treatment gains, through focusing on relapse prevention. Medication management, Alcoholics and Narcotics Anonymous meetings, and relaxation and activity therapy are available throughout each level of treatment.
Valley Hospital’s Freedom Care program caters to the needs of active service members and veterans. Specialized therapists address post-traumatic stress disorder (PTSD) and chemical dependency. Treatment is coordinated with military health care providers. A women-only treatment track focuses on such issues as postpartum depression, self-image, menopause, loss of a pregnancy, domestic violence, and forming healthy boundaries.
The treatment staff features about a dozen board certified psychiatrists, at least one of whom is proficient in Spanish and English. Additional team members include master’s level therapists, social workers, and substance abuse counselors, as well as music and art therapists.
ACCOMMODATIONS & AMENITIES
Valley Hospital is a 122-bed facility with simple, shared rooms. Website photographs show a bright, sunlit recreational room with musical instruments and table tennis, a workout facility, and small group meeting spaces. Smoking is allowed during designated times, but personal electronics are restricted.
WHAT ALUMNI SAY
To date, Best-rehabs.com has received three longer survey responses and seven total reviews from former clients. All three polled alumni awarded ratings of four or five stars out of five for the facility’s meals, nutrition, cleanliness, and upkeep. Exercise and leisure activities and policies regarding connectivity with the outside fared somewhat less favorably, with half two- and three-star ratings, half four-star.
Four of the five alumni who rated the effectiveness of treatment granted five stars. The fifth gave just one. Of the five reviewers who specifically mentioned staff, three were positive and two critical. One positive alum acknowledged that not all staff members were as good as others, while one wrote that they would not want to be treated by anyone else.
The most critical alum, Sarah, characterized clients as being more helpful than staff and reported that the facility’s rules were too restrictive. Another positive reviewer nevertheless noted that some staff had a patronizing manner, while Jeanette described treatment team members as patient and helpful at explaining things.
Opinions sourced from secondary review sites varied. On Google, 43 individuals contributed to an average rating of 3.1 stars out of five. Two concurred with previously noted complaints about some staff’s lack of helpfulness and overly strict policies. In a representative positive review, Shannon praised the policy allowing smoking, also writing, “I was treated with respect and loving care. […] The hospital is very clean.”
WHAT FRIENDS & FAMILY SAY
About 10 loved ones posted Google reviews, split about two-to-one between negative and positive. Complaints highlighted a slow admission process, poor communication from staff, and limited individual therapy or attention. More satisfied loved ones generally reported that the treatment helped.
This facility accepts most major insurance policies, listing about 10 commercial plans on the hospital website, as well as Medicare and TriCare.