ABOUT TERROS
Terros is a behavioral health treatment provider based in Phoenix, Arizona. We offer residential programs for adults struggling with chemical dependency and co-occurring disorders, as well as outpatient programs for individuals of all ages facing psychiatric issues. Medical detoxification is available on an outpatient basis.
TREATMENT & ASSESSMENT
For clients who require a high level of structure and supervision, we refer them to our residential center called Maverick House. Located in Glendale, a suburb of Phoenix, Maverick House is a 29-bed facility where clients receive a structured schedule of educational and therapeutic programming, as well as aftercare services.
In addition to Maverick House, we also operate Maverick House Sober Living, a residential program specifically designed for men with at least 30 days of sobriety who are active in the 12-Step program. This program includes individual and group therapy sessions, attendance at 12-step meetings, and employment requirements. Men can stay in the sober living residence for up to one year.
We also provide three types of outpatient treatment: traditional outpatient, LADDER, and Interfaith Counseling. Our traditional outpatient program for adults includes relapse prevention education, individual and group counseling, and medication management. LADDER (Life Affirming Dual Diagnosis Education and Recovery) is a specialized outpatient program for individuals with co-occurring disorders. Interfaith Counseling offers psychotherapy and psychiatric services for adults, families, adolescents, and children. The program includes individual dialectical behavioral therapy (DBT) sessions, group sessions for generalized anxiety disorder, and a child-parent interaction therapy program.
STAFF CREDENTIALS
Our programs are facilitated by psychiatrists, licensed professional counselors, registered and psychiatric nurses, social workers, and behavioral health technicians.
ACCOMMODATIONS & AMENITIES
Unfortunately, there is currently no information available about the living arrangements and related offerings at our facility. As per Best-rehabs.com survey respondents, the facility’s accommodations received ratings ranging from two to five stars out of five. One loved one mentioned that the facility “needs updating.” Additionally, a lack of exercise and leisure options was reported by four out of the five total reviewers, providing an average rating of 2.25 stars for this aspect of the program.
WHAT ALUMNI SAY
Best-rehabs.com has not yet received any reviews from alumni of our facility. However, on Yelp, we have an average rating of two out of five stars based on nine reviews. Two former clients gave one-star ratings and expressed issues with receiving a proper diagnosis. One reviewer, Dan, stated, “It takes months to get in and when you do the psychs give you a different diagnosis everytime.” Similarly, Sarah wrote, “I spent an entire year here and was never properly diagnosed.”
WHAT FRIENDS & FAMILY SAY
As of now, five loved ones of former clients have been polled by Best-rehabs.com. On average, they rated the facility 2.25 out of five stars regarding the availability of excellent leisure, exercise, and extracurricular options, as well as high-quality holistic offerings.
These friends and family members gave the facility 3.4 out of five stars for the fairness of its cell phone and visitation policy, family participation policy, and the variety of counseling options. They also awarded 4.2 stars for the staff’s experience, four stars for cleanliness, and 3.8 stars when asked if they would recommend the facility to a friend or family member. Multiple loved ones mentioned that the staff members cared about the patients and had adequate knowledge. Words such as “knowledgeable and caring” and “well trained and knowledgeable” were used to describe the employees.
WHAT STAFF SAY
A staff member at our facility was polled by Best-rehabs.com. The staff member, T.L.C.S., rated the facility two out of five stars for treatment effectiveness, accommodations & amenities, and three stars for meals & nutrition.
When asked if the facility staff were experienced and well-trained and if she would recommend the facility to a friend or loved one who was considering rehab, T.L.C.S. disagreed. However, she agreed that the facility was equipped and staffed to treat co-occurring mental health problems in addition to substance use disorders and that it strictly followed a faith-based program and a 12-step model.
T.L.C.S. mentioned that a strength of the facility was that “they try to help,” but a weakness was that “they give drugs to help stop using drugs.” She also wrote that her daughter was a client at the facility but resumed drug use after leaving.
FINANCING
Terros accepts most private insurance and AHCCCS plans. We also offer sliding scale fees based on the client’s income.