ABOUT AURORA BEHAVIORAL HEALTH CARE
Founded in 2000, Aurora Behavioral Health Care operates 14 facilities throughout California, Illinois, Nevada, Arizona, and Texas. The 80-bed hospital in San Diego, Calif. provides inpatient treatment, outpatient programs, and day treatment to individuals struggling with substance use and/or mental health disorders, and co-occurring disorders. Medically-managed detox is available on-site.
TREATMENT & ASSESSMENT
According to Aurora Behavioral Health Care’s website, it emphasizes a collaborative, multidisciplinary model of care that is individualized for each patient. Treatment plans are based on laboratory tests, physical and psychological examinations, and clinical evaluations.
Treatment plans may include detox to manage withdrawal symptoms. Following detox, clients are assigned to the residential program. Residential programming includes individual, group, and family therapy. Clients may participate in an intensive family program to resolve family issues that contribute to substance abuse behavior.
Intensive family therapy helps to rebuild the relationships within the family and create sober living behaviors for the entire family. Clients are also encouraged to participate in groups like Alcoholics Anonymous (AA) and Narcotics Anonymous (NA) to further their recovery.
The treatment team also teaches sober living skills including non-chemical coping, relaxation techniques, problem solving, assertiveness training, nutrition, and methods for maintaining personal health and fitness. Both clients and families are orientated to and participate in 12-step programs.
The outpatient program uses the same methodologies as the residential program. Individuals in the intensive outpatient program meet three hours a day, three days a week for an average of eight weeks. Upon successful completion of treatment, aftercare planning is also provided.
STAFF CREDENTIALS
According to the facility’s website, Aurora’s treatment team includes psychiatrists, psychologists, physicians, psychiatric nurses, chemical dependency counselors, recreational therapists, dietitians, and other specialists.
ACCOMMODATIONS & AMENITIES
Aurora Behavioral Health Care’s website notes it is an 18-bed hospital. The eight people to leave feedback for accommodations and amenities gave mixed feedback.
3.25/5 for accommodations and amenities
WHAT ALUMNI SAY
Of the seven loved ones polled by Best-rehabs.com to date, four gave positive feedback, one gave neutral reviews, and two had negative opinions about Aurora Behavioral Health Care.
Alumni rated the center’s cleanliness and affordability the best. Alumni praised the professional staff and treatment effectiveness. “I also didn’t like at first but this placed saved my life,” an alum wrote in a representative review. “The counselors are amazing. It was worth the cost because I stayed sober.”
To date, the 67 people who left Google Reviews gave an average of 2.6 out of five stars. Reviewers were divided on their opinions of care. Some of the reviewers praised staff members, while others made very serious claims about poor treatment.
The 51 people who provided Yelp reviews gave an average of two out of five stars, and mixed feedback. While some individuals gave positive feedback, others also made serious negative claims about the treatment center.
WHAT FRIENDS & FAMILY SAY
Of the three loved ones surveyed by Best-rehabs.com at the time of this writing, two gave negative feedback and one provided a positive review. Two of the loved ones gave one out of five stars for holistic offers and three stars when asked if treatment was worth the cost.
“I do believe this facility as a whole cares about their patients and wants to help,” a loved one wrote in a representative review. “I just feel the individual programs should be on the same page as the organization.”
WHAT STAFF SAY
To date, the 103 staffers to leave reviews on Indeed gave an average of 3.3 out of five stars and mixed feedback. While some staffers praised their co-workers and managers, others noted a toxic work environment.
FINANCING
Aurora Behavioral Health Care’s website notes it is one of the 734 (56 percent) of California facilities that accepts insurance. It also accepts TriCare, MediCare, and Medi-Cal. Self-pay is also accepted and price quotes can be given through a phone interview.
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