ABOUT CROSSROADS, INC.
Crossroads, Inc. is a CARF-accredited substance abuse and mental health treatment facility located in a residential neighborhood of New Haven, Connecticut. The facility offers outpatient services and gender-specific residential treatment programs. Please note that Crossroads, Inc. does not provide detox services.
TREATMENT & ASSESSMENT
Individuals seeking mental health and/or addiction treatment can access a variety of outpatient services at Crossroads, Inc. These services include evaluations, psychotherapy, group and family therapy, and life skills training. Additionally, the facility offers a Military Support Program specifically designed for veterans and their families.
The Men’s Program at Crossroads, Inc. is a 96-bed residential facility. In addition to individual and group counseling sessions, men enrolled in this program have the opportunity to participate in the unique Father to Father program, which teaches them important skills related to family and fatherhood. Participants also receive support in areas such as employment and housing.
The Women’s Program at Crossroads, Inc. is a 44-bed residential facility. In addition to counseling services, women in this program attend family therapy sessions, domestic violence classes, and life re-orientation seminars. For pregnant women and those with children, Crossroads, Inc. operates the Amethyst House, a nearby location that provides substance abuse treatment for up to 20 individuals.
STAFF CREDENTIALS
At this time, the facility has not provided information regarding the credentials of its treatment staff. However, based on the feedback from three survey respondents on Best-rehabs.com, the staff is highly regarded in terms of their level of training and experience.
ACCOMMODATIONS & AMENITIES
Information about the living arrangements and amenities offered by Crossroads, Inc. is currently unavailable. However, the three respondents on Best-rehabs.com rated these aspects with four stars each, indicating positive experiences.
WHAT ALUMNI SAY
As of now, there are no reviews from former clients of this facility on Best-rehabs.com.
On Google Reviews, however, the facility has an average rating of 2.25 out of five stars based on feedback from four individuals. One former client, Fred, described the facility as “the worst place ever!” and criticized the staff for being disrespectful. Another reviewer, King, shared a concerning review about clients using the facility as a jail diversion program rather than a place for rehabilitation. King warned others that the facility is not suitable for individuals who are serious about getting clean in a safe and organized environment.[1]
WHAT FRIENDS & FAMILY SAY
Currently, three anonymous reviewers on Best-rehabs.com have provided detailed critiques based on their loved ones’ experiences at Crossroads, Inc. These reviewers noted the facility’s convenient location and compassionate caring staff. However, they also mentioned a lack of family involvement and patient monitoring. One reviewer expressed the opinion that there should have been fewer opportunities for patients to leave the facility during the day, and that the post-release plan could have been better.
FINANCING
Information about the costs associated with treatment at Crossroads, Inc. is not available on the facility’s website. However, the three loved ones surveyed by Best-rehabs.com rated the affordability of the treatment with an average score of 3.66 out of five.
Published August 2016
-
[1]
↑