With a mission focused on freeing clients from their addictions, the Watershed approach is that drug and alcohol addiction and co-occurring psychiatric disorders are treatable illnesses. Treatment—using 12-step programs and individual, group and family therapy—is specialized for women, men, young professionals and families. Peer support and relationships are also emphasized as extremely important in establishing the foundation for recovery.
ABOUT THE WATERSHED — PALM BEACHES
The Watershed operates two residential facilities: one in Texas and this one in Boynton Beach, Florida. The Boynton facilities serve adult men and women and young adults with addiction and co-occurring disorders.
Programs for inpatient and outpatient treatment, are available, as is medical detoxification, sober-living facilities, and a specialized treatment program for professionals.
TREATMENT & ASSESSMENT
The Watershed offers gender-specific addiction treatment programs that are individualized to the client’s needs. Specialized treatment tracks for dealing with grief and trauma are offered as needed.
Clients will meet daily with a psychologist, psychiatrist, or another professional. Treatment is rooted in the 12-steps and includes individual and group counseling, addiction education, and life-skills training courses. The Watershed also provides anger-management groups, medication management, and relapse-prevention.
The young adult program for clients 18 to 30 provides long-term treatment and gradual re-integration into daily sober living. The professionals’ program does the same and helps clients continue their careers following treatment.
Partial hospitalization programming (PHP) meets daily and includes counseling.
The Watershed supports alumni with extended care options, aftercare planning, and alumni activities.
STAFF CREDENTIALS
The Watershed employs medical doctors, psychiatrists, psychologists, therapists, registered nurses, recovery counselors, and behavioral health technicians. The facility has a psychiatrist-to-client ratio of 1:18 and a therapist-to-client ratio of 1:5.
ACCOMMODATIONS & AMENITIES
The Watershed offers meals created by a chef, a pool, and a fitness center. Clients will do yoga, go on beach trips, and have access to games.
WHAT ALUMNI SAY
More than 60 alumni reviews submitted to Best-rehabs.com to date were mostly positive, with alumni citing life-saving treatment and leaving five- and four-star ratings for treatment effectiveness. Positive reviewers praised staff and overall treatment.
A.R. wrote in a representative review: “Their clinical team, supported by great behavioral health technicians, was warm and embracing. They delivered me a comprehensive treatment approach that gave me the breakthroughs necessary to get sober and remain sober.”
Approximately 15 reviewers left negative feedback concerning treatment at the Watershed. Some felt that the Watershed has falsely advertised promised amenities and programs. “They said they could handle my medical issues and could not,” L.A. wrote. Others disliked that some staff members were in recovery themselves. Several criticized aftercare offerings.
WHAT FRIENDS & FAMILY SAY
Most reviews submitted by approximately 20 loved ones at the time of this writing were positive. Positive reviewers lauded communication with loved ones and friendly and caring staff.
Seven loved ones polled by Best-rehabs.com gave The Watershed’s family participation an average rating of 4.29 out of five stars and staff experience and training 4.67 out of five stars. They also collectively gave high marks to counseling options (4.5 out of five stars), exercise and leisure offerings (4.42), and the cleanliness of the facility (4.57).
“You are kept up to date of your loved ones progress AND failures,” one anonymous reviewer wrote in a representative review. “You are treated as an inportant part of the treatment and cure.”
However, three loved ones felt that the center focused on making money while some reviewers felt treatment could have been better.
WHAT STAFF SAY
Three staff members gave The Watershed mostly negative feedback. Two indicated that staff were not treated well. Staffer L.B. commented: “Despicable patient and staff care. Everything from patient care, to ethics, to terrible working conditions, are horrible.” “The staff are taken advantage of,” R.D. wrote.
Employee Steve called staff “nice” and appreciated the facility being sympathetic to people with criminal records.
FINANCING
The Watershed doesn’t accept Medicare or Medicaid but takes most insurance plans including PPO and HMO plans.
The Watershed – Palm Beaches Reviews
I was a patient at the Watershed 3 times in my early 20s. During my recovery process I spent a couple weeks at the detox center in Boyton Beach. The Facility is clean, comfortable and a majority of the staff are recovering addicts. This was nice because I could relate well to them. The remainder of my stay was spent in Lake Worth at a renovated motel that was made into a recovery community. They bus you every morning to classes that are located at a different location in Boyton Beach. Overall the classes were beneficial, a little repetitive but overall very helpful. They introduce you back into the “ real world”over a period of 1-2 months. They also provide halfway and sober living houses if you decide to extend your stay in Florida. I have been sober going on 4 years and the Watershed helped stear me in the righ direction. I am very thankful to have been blessed with the opportunity to be a patient here. I would recommend this place to anyone trying to start a life free from the chains of addiction.
I completed detox with Watershed in March 2018. When I originally called, I was introduced to the idea of completing the Treatment Program as well. I stated, that would think about it and that it sounded like a great idea.
Completed detox. This where the games began.
The guy who you speak with at check in, handle the deductibles. His goal is to get the deductible from you before you cross the threshold. Mine you, before arriving, their telephone admissions person, tells you to NOT worry about money or the deductible. We will not put it on your credit. Get to check in guy, after arriving and he asks for payment. You sit and make verbal arrangements with hi, and off you go to your room.
After, I came out of my fog, I was to learn that he had broken the verbal arrangement and was telephoning Emergency Contacts. He was lying and telling the person that the client would be exited out of the program unless THOUSANDS of dollars are paid, immediately.
When people called home, on the payphones, they were shocked that the verbal arrangement had been broken and that the love one, if able, paid the dollar amount.
Now, we go to another level of nonsense. When people would speak with the their intern therapist, there were no answers provided. Clients were dismissed and eventually ignored. They had someone come in to do damage control and they spoke to us, as if WE had the problem, for being upset about a verbal agreement being broken. The case managers would do the same. It was one brick wall after another.
Three of us decided that we would NOT move forward to the residential treatment program because the trust had been broken and never properly handled. Very manipulative.
The next level of nonsense. Watershed, the intern therapist, , who run the site, did not want to check us out. They kept game playing, even after we told them that we wanted to discharge and then "threatened" us by saying they would put that we left against their professional advice.
PLEASE. Do not get me started on the horrible intern therapist.
Purposely dragged and delayed and strung out our exit date. I had to use my own money to turn home because they would not make arrangements until the next week Tuesday and I was due to leave on a Friday, the week before. Difficult. Difficult. Difficult.
So, on the day that I left, NOTHING was planned for me to have a proper discharge. The techs had to scramble around to get me all of my belongings, so I could get out when the taxi arrived so I could catch a train to the Amtrak and get the HECK out of dodge.
I made it out.
I escaped.
There is no way in HECK that Watershed does not know, from common sense, that money is a stressor. And then to be spoken to, as if we were missing the whole point of recovery. They never once, took any responsibility for creating an environment which was detrimental to the atmosphere of recovery. They could care less of how THEIR actions affected the clients. People leaving to relapse and being able to return immediately after and be checked in again. (This is not rehab or treatment. When you relapse, you must stay gone for anywhere up to 30 days.)
The yelling and screaming all hours of the day and night. No concrete schedule. The list goes on and on. Oh, let us not forget, the men techs walking into rooms without knocking AND waiting for a response.
It was hell. Truly. and this is ONLY a portion of the shenanigans that take place at Watershed.
Never go here.
That is it. I am tired of writing. But, there is more.
Awful - this place is all about the money and the insurance money they will pressure you from day one and when you don’t pay (we had insurance) what they ask - they stop returning phone calls and they kick your loved one out and send them to another facility. You are mislead to believe they are safe- very pushy to get them there and Shame on me for not reading the reviews on line and the bbb before as we went by a recommendation from someone that went over 10 years ago- this is a traumatic enough event without this added stress. Wonder if anyone has investigated them based on all the negative feedback. Write to your congressman for legislation to better regulate these places and insurance watchdogs so another family does not go through a similar experience. The nurses were very nice but there is definitely a disconnect everywhere else.
Misleading place ever. They show you the nice picture and when u get to the true destination it is total trash $$$$$$ all this place cares about. You are so frustrated by the time you can get out of there you don't care about help!!!!! This is truly a awful place don't go. If you nd true help go to Texas.
This place is a place from hell. More like jail. If you need tru help please don't choose this place. Will try to convince you need more help and longer stay for money. Horrible environment and staff!
This place is a joke and if u have insurance they love u if not out on the street u go I knew a girl there they sent her out to her car homeless n God for bid if u want to b discharged they won't let u leave horrible pl ace I wouldn't send my pet
I've never been made to feel so much like a child....TWS should separate the women from the men and the younger people should be separated from the more mature patients. It's a bunch of chaos. I think I should have chose a different facility, one that has more individualized therapy
Watershed is a rehab facility, not a vacation. You have to do the work to get the results. It took me 2 times, but I learned rehab, no matter where you go is what you make it. I have been sober 7 months and this is possible by the coping skills I learned at watershed. Also I am a REAL PATIENT. Some are just at not ready to let go of their addiction. Those that are, I would HIGHLY recommend watershed!!
I would never send a loved one here.they should be closedown. It is false advertising. Out of approximately 80 patients I was one of a few from Florida. I wonder why? They advertise out of state and pay for perspective clients plane tickets and they are picked up by the facilities limo. They do not allow you to have access to your belongings therefore you can not leave. I had to borrow a phone card and call my family on the sneak to come and get me. They refused to give me my insurance info after my family arrived to take me to another facility the facility I went to was really on the beach, spotless, and they only accepted approximately 20 clients. The quality of care was amazing. Please do not send anyone you care about to this facility.
This is a very dishonest place. The call center lied to me and my family: they are in a run down medical bldg far from any beach. They promised they had horseback riding on the beach, flat screen TVs in every room, an Olympic pool, and that they would not take my cell phone or tablet. All of it was fabrication. My therapist promised to help me save my marriage but then privately advised my husband to divorce me because I was an addict. If you love someone who needs treatment DO NOT send them here!A year after my bogus treatment I finally am clean and sober ON MY OWN.
Great program. I had been to many treatment centers in the past and none were as structured and as helpful as The Watershed. I went through the entire program through the halfway house and am still sober today almost 5 years later.
This place is the biggest joke. Went there for an alcohol problem and I was there with a bunch of kids on herion. Don't get me wrong I feel for them but it is a joke. Once you leave the watershed you will be able to find more drugs at the apartments than you can at home.this place is a joke. IF YOU CARE ABOUT YOUR LOVE ONES STAY AWAY.
Great rehab! Very helpful I was in very bad shape when I came through in 2008 and then in 2016 I came back and stayed until 3qrts. If I would have went to a different rehab without a doubt I would be still using. But now I have over 6 months clean and completely changed my life around thanks to the tools and knowledge the Watershed has taught me! Highly recommend this rehab.
I attended The Watershed from 2/18/15-4/30/15. That's a long time to be in treatment! And I am so thankful I was there for that long, because the staff and therapists there gave me the firm foundation I needed to live a sober life. Everything that they suggested to me I did. And here's a shocker!!! It worked!!! Leaving The Shed and getting involved in 12 step recovery programs has led me to visit and speak at other rehabs around my home state of Pennsylvania. And I will tell you what... The Shed blows these places out of the water. The level of compassion and understanding from the staff and employees here is unmatched I feel. And I have seen quite a few different treatment centers in 2 and a half years. The counselors actually made me realize that I am worth it and I do deserve to live a life clean and sober. They actually made me feel that they cared about what happened to me after I left the Shed. There is not one day that goes by that I do not think about my two counselors that were instrumental in helping me stay clean till today. I really liked the way the Shed has a step down program where they actually teach you how to live sober. No matter what environment you are in. Whether you choose to stay in Florida or return home or go somewhere totally new, I left there knowing that if I want to be sober, put the work and effort into staying sober, then I can really have a life where I can be happy, joyous and free without drugs and alcohol. I have met people from all walks of life there that I am still very close to today and that I talk to on a regular basis. The shed helped me to form meaningful, lifelong friendships! I will be forever and eternally grateful for the blessing in my life that is the Watershed. It saddens me when I visit other rehabs and I look around and I compare them to the Shed because I can honestly say, if I went somewhere else instead, I don't know if I would be sitting here writing this review... The staff and employees at the Watershed saved my life. Plain and Simple. No ifs, ands, or buts about it. I will always give them a five star rating because I will always have a special place in my heart for the Shed and everyone that worked/works there! I will be forever thankful and grateful for having the opportunity to attend the Boynton Beach facility and be given the chance to make it to the other side!! Someone really wanted me to stick around a while longer the day I picked up the phone and called for help... Because I got connected to the Watershed. They gave me my second chance at life...
You guys are amazing!
First and God willing last experience in rehab, so I have nothing to compare it to but I am almost two years sober! Staff was great for the most part. Facility itself not so much (I was in Boca)
I was in the watershed for 1 yr and during that time I gained the tools I needed to stay sober. The staff helped me in so many ways and the other residents were amazing. I'm very grateful for all the watershed has done for me. My sobriety date is 4/23/15
Great place learned allot helped save my life
This was the start of our 4 month detox and rehabs in Florida. The beginning of our nightmare. The place looks great online, however is located in the ghetto.
I am going to keep this 100% real, if you're not serious about changing your life through a program of recovery don't waste your time. This has been a life changing experience for me. I had the best therapist who never once told me what i wanted to hear. I've met some of my closest friends here as well. Do not listen to the horror reviews, any treatment center you attend people are going to be doing the wrong things. The Watershed does there absolute best at keeping the community clean and positive. The step down program is a perfect way to restart your life. I've learned patience here to say the least, but every time i thought the watershed was being ridiculous i looked back a day or few days after and realized I was the problem. Sobriety doesn't promise us Sainthood. You'll only get out what you put in, maybe more and the Watershed gives you every opportunity to do that in a safe, friendly community. If you choose the watershed, simply remember you're not coming here to continue being the same person, be open minded and accept the suggestions from staff and people who have the clean time.
I gave away everything to drink. When I went to the Watershed the community was constructed to build me up to take back my will to live and build back up everything I gave away. The therapists are always willing to listen- the alumni are highly active in your well being and the people who walk hand and hand with you are family. Through Death and despair I had a brother and sister right by my side to listen. I have my family back, my financial stability, and a will to live I never could have imagined. The Shed helped save my life and I am reborn.
2 1/2 years ago i was at my rock bottom, seen a commercial for the watershed and by the grace of god i picked up the phone and called..the person who answered the phone saved my.life..they where so compassionate, showing empathy for me, who felt like the biggest loser. The very next day i was on a plane headed to florida. They paid for my flight as i was financial dead from this disease. I was only planning to stay through detox, however since the moment i walked into the watershed i felt a sense of home like this is exaclty where i was meant to be. Every person from the techs, nurses doctors, and even the other people in there like me where like angels. I actually decided to stay and spent 31 days at the watershed, leaving my 13 yr old daughter in Jersey. Well that was the best decision of my life. The watershed taught me so much about myself, my disease and showed my all the tools i would need to live a life worth living. I've been clean since 1.2.15 and i could never say enough about my experience at tje watershed, and i would highly recommend it to anyone who seeks to be cleam
N and sober
The best treatment center I've ever been to honestly this place completely changed the way I view recovery it helped me understand how important AA and NA are and how crucial it is to work the twelve steps in order to maintain sobriety I can't stress enough the fact that the watershed encourages the twelve steps so much that you actually get out and work the steps when you leave their I recommend them to anyone who needs it
I visited The Watershed after having sometime clean, relapsing, and then spending years on my own, trying to regain sobriety. Their clinical team, supported by great behavioral health technicians, was warm and embracing. They delivered me a comprehensive treatment approach that gave me the breakthroughs necessary to get sober and remain sober, still. I am forever grateful for the opportunities that The Watershed gave me. Most of all I am happy to habe my life back. Happy, Joyous, and Free!!
The Watershed was my first stepping stone to a better life. It kept me removed long enough to be able to hear the message and was the spring board that got me to AA.
Most of the staff is awesome
This place seems more like it out for insurance than anything They try to keep loved ones away from family and don't give messages or add people to the list that patients ask to be... it's impossible to find out what is doing on . They let patients leave befor ready, so they will need to come back and they can bill insurance for a second round ....
This is a very unstructured program with a rude program director. I had left to go get cigarettes and because I left without permission she (program director) took all my belongings for 4 days. Would not give me hygiene products or clean underwear. The only reason I got my belongings taken away was because I've been to this program a couple times and me and the program director do no get along because I told her I think her and this place is a joke. They have horrible groups with no structure or consequences. I would NOT RECOMMEND this place. The apartments are very dirty with ants everywhere and if u want to leave they will not let you. You have to fight with them for a few days just to start your discharge paper work and then it takes another 5-7 days for the paperwork to be completed. All because they want your insurance money! I hate this place!!!
I was 19 when i went to watershed. It was my first experience of a treatment center. Unfortunately i didnt stay clean after leaving but it planted the seed and today i am sober and clean. Watershed helped me detox comfortably and routed for my reovery process when i was not willing to myself. Thank you whatershed.
Life-giver for sure. Coming in for the first time ready to surrender and start a new life that is exactly the opportunity I was given here at The Watershed. I will be forever ever grateful for life a new, being Spiritually fit and consciously aware of "the now." All leading to the next right step and a life of abundance. Shed Life is the jam
Awesome recovery great people great staff
My loved one found sobriety at the Watershed which she was unable to do anywhere else. I am especially grateful for the resources and family support I have received. Everyone treated me with kindness, understanding and respect, even when I was worn out, exasperated and fed up with my daughter. The Alumni group is a godsend.
I am truly thankful for the Watershed. It's nothing that I had
pictured a rehab facility to be. I love the staff, the community,
and the amenities. I would recommend anyone in need of
assistance to come here because I couldn't think of a better
place.
I came to the watershed in 2015. A year and a half later I am still here. I am currently in sober living and grateful for the watershed everyday.
Very positive facility looking for positive outcomes!
Great program. I learned a lot about myself and how to live there.
The watershed saved my life countless times. They never gave up on me
The watershed has given me a second chance at life and I'm great full for that. If your life is unmanageable please give it a chance.
The watershed medically eased my withdrawal, taught me how to cope with things without the use of chemicals, then pointed towards a fellowship of men and women who continue to lead me towards God and a better way of life. The program at the watershed is set up in such a way, that they took a hopeless, lost, and broken soul like myself, and slowly reintroduced me to the world and taught me how to function in it. The staff are mostly made up of people who've taken the same journey, and could help me when I strayed off course. This place became the foundation on which I've built my life today, and I wouldn't change a thing.
The watershed is a great place to start your journey to recovery. Their step down program slowly adjusts you to living sober and independent. They provide you with everything you need to get started and the opportunity to work a program of recovery in a sober community. I have no qualms or complaints with the watershed and I encourage anyone looking for a quality treatment center to give it a shot and give it your all.
Truley grateful for being hired by The Watershed.I believe the company is sympathetic to people with criminal records for hireing and giving people like that a chance.Thumbs up for doing that for people WATERSHED!!Nice folks meaning the staff at TWA!
Its what we make of it for now fellow employees,until we move on.
Do not quit until the literal miracle happens, like, REALLY. . !!!
Horrendous. Please do NOT send your loved ones to this facility. My ex-husband sought help here, and.. they gave him benzodiazepines and he was sent home on multiply medications. They do not get to the root of the addiction at this facility. They mask it with medication. He finally found treatment at a reputable facility, and there is no comparison. Please. I implore you. Do not send your loved ones to Wateshed.
Glad you all were there to help my son.
It's a great program....everyone should go Through the watershed ... they really help you
This place hands down save my life... I was planning on coming down as a homeless 18yr old who just needed warm weather before the New York winter came. I wanted to AWOL after I got the free plane ride down here;however the fellowship of west palm beach recovery and the dope staff unknowingly led me to stay. Now I am happier than ever and have a job, a roof over my head, and food on my plate as well as the best friends I've ever had!!!! I love the watershed. If you have a problem with drugs or alcohol get your butt Down here and learn to live again.
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