Knolls Center for Change

Knolls Center for Change

ABOUT WHITE OAKS

A program of Human Service Center (HSC), a behavioral health agency based in Illinois, White Oaks Knolls for Men offers residential and outpatient addiction and mental health treatment programs, as well as medication-assisted treatment and medically monitored detox.

Offering similar services for women, a program called New Leaf Lodge is located only a few miles away.

TREATMENT & ASSESSMENT

According to HSC’s website, White Oaks Knolls for Men offers “individualized services based on assessment, exploration of the individual’s community support system and their motivation to change.” Men enrolled in residential treatment progress through a phase-like process in which they learn to develop positive behaviors and build a system of recovery supports.

There are two medication-assisted outpatient programs: The Outpatient Methadone program, which includes case management services and requires participation in both group and individual sessions, and the Outpatient Suboxone program, which, in addition to group and individual sessions, provides “physician consultation and regular medication evaluations with a nurse.”

Graduates of the residential program may attend the Transitions Outpatient groups to help with any post-treatment adjustments and challenges. Participants may choose to attend the number of groups that best matches their needs.

STAFF CREDENTIALS

According to its website, HSC employs over 250 professionals, including psychiatrists, physicians, counselors trained in the fields of mental health, drug abuse, and alcoholism, and administrative and support staff.

The eight individuals polled to date on White Oaks Knolls’ staff’s level of training and experience gave it an average 3.75-star rating.

ACCOMMODATIONS & AMENITIES

There is currently no information provided by the organization regarding its living arrangements and related offerings; however, the 11 individuals polled to date on the center’s accommodations shared an excellent rating of 4.54 stars out of five.

WHAT ALUMNI SAY

Alumni reviews are limited but mixed. Nick, for example, gave the facility a perfect five stars for accommodations and four stars for treatment effectiveness. “I love it,” he told Best-rehabs.com. “I feel safe. The counselors here are the best and always strive for complete care! Great counseling, subjects and classes.”

Alan, another alum, however, described the facility as “dysfunctional” and the counselors as “terrible.” “The only thing that saved me was the AA meetings,” he noted.

White Oaks for Men also fared very well on Google, where it only has four- or five-star reviews from three Google reviewers. “Love this place, the people were awesome!” wrote Michael, a five-star reviewer.[1]

WHAT FRIENDS & FAMILY SAY

Reviews from loved ones were also mixed. When asked, on a scale from one to five, how strongly they’d recommend the program to others, eight loved ones gave the center a lukewarm overall score of 3.5 out of five stars. Strengths, according to eight loved ones, were affordability (4.25 out of five stars), exercise and leisure (four out of five stars), and the connectivity/visitor policies (four out of five stars).

One recurring issue reported by several reviewers was a lack of follow up and general long-term ineffectiveness of the program. “It was for my brother who is and currently addicted to drugs,” an anonymous loved one wrote. “He went into treatment and came out better, however, it didn’t last. Wish follow up was better and more family involvement.” Another similarly noted how it “seems like once they leave they fall right back into their old ways.” Two reviewers, in addition, mentioned that treatment was costly.

Still, others told of solid treatment and knowledgeable counselors. “The counselors were very nice and helped my cousin a lot,” an anonymous five-star reviewer told Best-rehabs.com. “He was very apprehensive at first but it turned out very well for his time there.”

FINANCING

According to its website, HSC receives funding from the Illinois Department of Human Services. Treatment is also covered by “most private insurance policies” as well as Medicaid and Medicare.

[1] https://goo.gl/dtUdMv

Reviews about Knolls Center for Change

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  • The instructions were mainly recovering alcohol/drug addicts which meant they had a better understanding of what the clients were going through. Experienced counselors. Lack of extra curricular activities for in-patient clients.
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    Lousy care of people who went there and was not given the treatment they needed
  • Treatment Effectiveness
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  • The group meetings were good. The counselors were very nice and helped my cousin a lot. He was very apprehensive at first but it turned out very well for his time there.
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  • Helping with addiction but needs more family involvement. It was for my brother who is and currently addicted to drugs. He went into treatment and came out better, however, it didn't last. Wish follow up was better and more family involvement.
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  • the support groups seems like once they leave they fall right back into their old ways, treatment needs to be longer.
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  • Very effective and efficient but faculty wasn't as compassionate/helping as we would have liked. Several request were made to help the patient become healthy in a shorter amount of time but none were given which prolonged the process
    Family n loved ones participated. Every one I've experienced coming outta this program has a goal n realizes the struggle before them.
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    They tried to pick people's sponsors, it was a very dysfunctional place. The only thing that saved me was the AA meetings. The counselors were terrible.
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  • An overall good facility.
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  • The counseling was great and the staff was understandings and knowledgable. My brother did very well sticking to his treatment plan. The cost however was not ideal.
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  • I didn't care for loved one being an outpatient---just didn't work. Only should be in patient care. They have the best intentions of getting patients sober. The cost was very high.
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  • Overall, it was a very good facility.
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    I believe it's a good facility, they need to see through cons that go in there! The patient has them completely fooled.
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  • I love it. I'm currently here at The Knolls. I feel safe. The counselors here are the best and always strive for complete care! Great counseling, subjects and classes. However, there is no WiFi and you can't bring in your own soda.