Linden Oaks Behavioral Health

Linden Oaks Behavioral Health

ABOUT LINDEN OAKS BEHAVIORAL HEALTH

Edward-Elmhurst Health operates two general medical hospitals in the Chicago suburbs as well as Linden Oaks Behavioral Health, a mental and behavioral health hospital in Naperville, 30 miles west of Chicago. The center offers detox and residential care for adults struggling with substance use and dual diagnosis, a short-term supportive living program and dedicated intervention programs for adolescents.

TREATMENT & ASSESSMENT

Linden Oaks takes a multidisciplinary approach to addiction treatment, using evidence-based modalities such as cognitive behavioral therapy (CBT) and dialectical behavior therapy (DBT), and medication, when needed. Treatment also includes occupational therapy, recreational therapy, life skills education, and holistic options such as animal-assisted therapy, spiritual and mindfulness practices, and poetry therapy.

The center hosts 12-Step meetings on-site and provides individual, group, family counseling, and structured activities. For those who would benefit from a structured living environment for up to 30 days, coupled with group, individual and family counseling, the facility offers the Residential Stay Program.

The facility also sponsors the ReThink Program for adolescents, a no-fee outpatient service for students who are experimenting with alcohol and other drugs.

STAFF CREDENTIALS

Treatment staff includes psychiatrists, registered nurses, social workers, addiction counselors, and expressive therapists. The eight individuals polled by Best-rehabs.com to date on the staff’s level of training and experience gave it an average of 4.13 out of five stars.

ACCOMMODATIONS & AMENITIES

The facility does not provide information about its accommodations on its website or otherwise. The 10 individuals polled by Best-rehabs.com to date on the center’s cleanliness gave it an average of 4.3 out of five stars.

WHAT ALUMNI SAY

Alumni polled by Best-rehabs.com at the time of this writing provided mixed reviews of Linden Oaks Behavioral Health. Of the seven alumni who responded to the survey, four gave positive feedback, two neutral, and one outright critical. In the single negative review, M.N.A. reported feeling targeted by a nurse, and wrote: “Linden Oaks was a terrible experience for me.”

Several alumni, who had favorable things to say about their experiences, described the staff in glowing terms. One anonymous reviewer wrote: “Their staff is the most friendly, welcoming staff I’ve ever dealt with. They are so warm and professional, and make the whole experience that much better.” Other former clients praised the structure of treatment and strength of 12-Step programming.

More than one reviewer suggested that although the medical side of treatment was well taken care of, there was a lack of opportunity to talk through one’s problems. “Medically the docs and nurses and counselors are trained in addiction medicine and are able to safely get someone off whatever. i just wish they spent more time on treating the underlying cause like helping someone deal with life without using any substances,” one anonymous reviewer wrote.

WHAT FRIENDS & FAMILY SAY

Loved ones similarly offered mixed feedback. Of the seven loved ones polled by Best-rehabs.com to date, five gave positive reviews and two gave mixed reports. They rated the rehab’s counseling options and family program an average of 3.86 stars and 3.71 stars, respectively.

Like alumni, several loved ones praised the staff. “The staff has a genuine care for each of the patients, they see the person not the problem,” one anonymous reviewer wrote. Loved ones commended the inclusion of families, thoroughness of the program, and scheduling. “They are focused on mental well being and teaching the patients on how to establish positive lifestyle choices in their lives,” wrote one anonymous reviewer wrote.

Critical comments cited a lack of (unspecified) resources and follow-up, as well as an isolated note that treatment had not been effective for a loved one.

FINANCING

The center accepts numerous health insurance programs, including Aetna, Cigna, and Humana, as well as Medicaid, Medicare, and TriCare. Nine individuals polled by Best-rehabs.com to date on the center’s affordability gave it an average rating of 3.67 out of five stars.

Reviews about Linden Oaks Behavioral Health

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  • I know that my ex boyfriend wasn't allowed to leave his room for a period of time. I would consider that an extreme lack of care.
    Linden Oaks was a terrible experience for me. Some of the staff is helpful, but others were extremely awful. Even my mom was shocked by this one nurse who went after me the entire time I was there. Now that I am doing way better years later, I would like to share my input. Of all the psych wards I had to go to, this was the only one where I was targeted by a nurse.
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  • Staff was good, poor resources ...Clean good location
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  • Rigid schedule for the patients; teaches new routines for them that are healthier. Nourishment - always making sure the patients are fed and hydrated, another way for the patients to learn positive choices. I didnt see any or know of any major weaknesses. All facilities might have something, but other than the normal 'medical' facility smell, i dont think there was anything that is worth mentioning. Linden Oaks is a solid facility with many treatment options. They are focused on mental well being and teaching the patients on how to establish positive lifestyle choices in their lives. The support for the patients from the staff is consistent. The staff has a genuine care for each of the patients, they see the person not the problem.
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  • Very nice staff. Location was a downfall. I would recommend linden oaks to anyone seeking help.
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  • Strengths: Clean Professional Staff Tasty but not necessarily healthy food Different sections. Did not have fulltime psychologist to talk to. I really need to talk to people, besides just patients and when I asked to talk to someone they told me to talk to a regular nurse. The place was nice.
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    good therapists but it didn't help.
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  • Kindhearted counselors and nurturing staff. Not much to do while inpatient. Good for a sort term inpatient.
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  • The ability to individualize treatment by the counselors and the ability of family to interact with the patient as needed were strengths of the facility. The initial treatment protocol is somewhat slow and tedious, could be a little quicker to action. The facility was informative in its initial interview and straightforward with its treatment program, the program was thorough and the counselors compassionate.
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  • Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The office was well organized and taken care of. Uncomfortable waiting room. Spouse had difficulty on first visit getting clear statement of rules and regulations. My depression meds were changed; after about 2 weeks I was having difficulty functioning. My therapist recommended I enter treatment, which I did. It was very helpful - I was able to have all my meds reassessed. Since then I have been doing much better in life.
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  • Clean, good food and very structured. had many classes on the physical aspect of addiction. really pushed the AA program and encouraged you to join after you were out. However, concentrated too much on the physical treatment. really had very little spiritual or anything resembling religion in the program. too much emphasis on just avoiding the substances and situations and not enough time on how to solve your problems without using. Linden Oaks did provide a safe place for someone who needs medical attention during the drying out period. Medically the docs and nurses and counselors are trained in addiction medicine and are able to safely get someone off whatever. i just wish they spent more time on treating the underlying cause like helping someone deal with life without using any substances.
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  • I only have the instances with my Niece to go back on but followup care after inpatient is crucial. It is the number one facility in the area.
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  • The facility involved family which helped the process
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    I was admitted almost 6 years ago so it's hard to remember. And I was very young, emotional and unstable so my memories of the facility are certainly skewed, and unpleasant. The only thing I do vividly remember is that they strip searched me and I had to get completely naked in front of a male nurse and I was extremely, extremely uncomfortable. It made me so much more upset then I already was because I was being admitted. But on a positive note I made some good friends in group therapy and I have stayed in contact with a few of them over the years. They helped me a lot and were my support system at times. I am stable and no longer need treatment
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  • Great program staff,food,living quarters,patients. It is excellent,but expensive.