ABOUT LINDEN OAKS BEHAVIORAL HEALTH
Edward-Elmhurst Health operates two general medical hospitals in the Chicago suburbs as well as Linden Oaks Behavioral Health, a mental and behavioral health hospital in Naperville, 30 miles west of Chicago. The center offers detox and residential care for adults struggling with substance use and dual diagnosis, a short-term supportive living program and dedicated intervention programs for adolescents.
TREATMENT & ASSESSMENT
Linden Oaks takes a multidisciplinary approach to addiction treatment, using evidence-based modalities such as cognitive behavioral therapy (CBT) and dialectical behavior therapy (DBT), and medication, when needed. Treatment also includes occupational therapy, recreational therapy, life skills education, and holistic options such as animal-assisted therapy, spiritual and mindfulness practices, and poetry therapy.
The center hosts 12-Step meetings on-site and provides individual, group, family counseling, and structured activities. For those who would benefit from a structured living environment for up to 30 days, coupled with group, individual and family counseling, the facility offers the Residential Stay Program.
The facility also sponsors the ReThink Program for adolescents, a no-fee outpatient service for students who are experimenting with alcohol and other drugs.
Treatment staff includes psychiatrists, registered nurses, social workers, addiction counselors, and expressive therapists. The eight individuals polled by Best-rehabs.com to date on the staff’s level of training and experience gave it an average of 4.13 out of five stars.
ACCOMMODATIONS & AMENITIES
The facility does not provide information about its accommodations on its website or otherwise. The 10 individuals polled by Best-rehabs.com to date on the center’s cleanliness gave it an average of 4.3 out of five stars.
WHAT ALUMNI SAY
Alumni polled by Best-rehabs.com at the time of this writing provided mixed reviews of Linden Oaks Behavioral Health. Of the seven alumni who responded to the survey, four gave positive feedback, two neutral, and one outright critical. In the single negative review, M.N.A. reported feeling targeted by a nurse, and wrote: “Linden Oaks was a terrible experience for me.”
Several alumni, who had favorable things to say about their experiences, described the staff in glowing terms. One anonymous reviewer wrote: “Their staff is the most friendly, welcoming staff I’ve ever dealt with. They are so warm and professional, and make the whole experience that much better.” Other former clients praised the structure of treatment and strength of 12-Step programming.
More than one reviewer suggested that although the medical side of treatment was well taken care of, there was a lack of opportunity to talk through one’s problems. “Medically the docs and nurses and counselors are trained in addiction medicine and are able to safely get someone off whatever. i just wish they spent more time on treating the underlying cause like helping someone deal with life without using any substances,” one anonymous reviewer wrote.
WHAT FRIENDS & FAMILY SAY
Loved ones similarly offered mixed feedback. Of the seven loved ones polled by Best-rehabs.com to date, five gave positive reviews and two gave mixed reports. They rated the rehab’s counseling options and family program an average of 3.86 stars and 3.71 stars, respectively.
Like alumni, several loved ones praised the staff. “The staff has a genuine care for each of the patients, they see the person not the problem,” one anonymous reviewer wrote. Loved ones commended the inclusion of families, thoroughness of the program, and scheduling. “They are focused on mental well being and teaching the patients on how to establish positive lifestyle choices in their lives,” wrote one anonymous reviewer wrote.
Critical comments cited a lack of (unspecified) resources and follow-up, as well as an isolated note that treatment had not been effective for a loved one.
The center accepts numerous health insurance programs, including Aetna, Cigna, and Humana, as well as Medicaid, Medicare, and TriCare. Nine individuals polled by Best-rehabs.com to date on the center’s affordability gave it an average rating of 3.67 out of five stars.