Spring Harbor Hospital

Spring Harbor Hospital

ABOUT SPRING HARBOR HOSPITAL

Southern Maine’s only private nonprofit psychiatric hospital, Spring Harbor Hospital offers mental and behavioral health treatment for children, adolescents, and adults. Substance abuse treatment is available as part of both inpatient and outpatient dual diagnosis programs.

TREATMENT & ASSESSMENT

Treatment begins with a comprehensive evaluation of pertinent psychiatric, psychological, developmental, and medical factors. Inpatient services are provided in secured treatment units and are intended for short-term care only. Treatment includes therapies targeted to the individual’s particular psychiatric ailment, along with cognitive behavioral therapy (CBT) and strategies to smooth the transition from the hospital to the community.

Outpatient treatment is offered at Maine Medical Center, which is Spring Harbor Hospital’s sister facility in Portland. The options include a partial hospitalization program (PHP); an intensive outpatient program (IOP); age-specific counseling groups, medication management; and individual, group, and family therapy on a general outpatient basis. The facility also offers yoga and on-site academic tutoring.

STAFF CREDENTIALS

The treatment team includes psychiatrists, psychiatric nurses, social workers, clinical counselors, a psychologist, a speech therapist, and technicians. Every multidisciplinary team comes with a lead physician.

ACCOMMODATIONS & AMENITIES

According to its website, Spring Harbor is a 48-bed facility on 50 acres, with both private and semi-private rooms. The grounds offer a courtyard with a reflecting pool and a gazebo. There’s also a gym, a playground, and plenty of walking trails.

WHAT ALUMNI SAY

Reviews from Best-rehabs.com are limited to date. One alum described some confusion around the staff’s shift changes, and felt that medications were changed without sufficient opportunity for “trial and error,” but they rated Spring Harbor four stars in most categories, including for the facility’s counseling options and staff’s level of experience. “I had a good and helpful experience there,” the anonymous reviewer wrote. “I felt respected and was treated like a human being.”

Reviews to secondary sources echo the sentiment that clients are treated with respect. On YellowPages.com, Freeman rated Spring Harbor five stars and wrote: “They made me feel like I was just another person,not a person who is crazy,or a person that doesn't belong in this world.”[1] On Yelp, Yanping rated the facility only three stars and commented: “There are some very astute and compassionate young psychiatric residents.”[2]

WHAT FRIENDS & FAMILY SAY

The three loved ones polled by Best-rehabs.com at the time of this writing gave mostly positive feedback. All three gave four-star ratings for the facility’s treatment effectiveness. Two of the three reviewers gave five stars for family participation, though the other survey respondent gave just one star. This reviewer wrote: “Not in tuned with helping the individual very text book.” Otherwise, all commentary was positive, describing high quality staff and treatment.

Six reviews on Google rated Spring Harbor an average 3.7 out of five stars to date.[3] Three loved ones rated the facility one, four, and five stars, although the four-star reviewer wrote negative comments. Positive comments focused on the professional environment and well-trained staff, while negative comments noted a lack of communication.

WHAT STAFF SAY

The single staff member polled by Best-rehabs.com at the time of this writing gave mostly positive feedback. They awarded four- or five-star ratings in many categories, though meals, holistic options, and affordability received just two stars. The staff member wrote: “Well staffed and very clean but not enough health and exercise. A hard program but works.”

FINANCING

There is currently no information provided on the facility’s website regarding its costs. Citehealth and Healthgrove both report the facility accepts Medicare, Medicaid, and private insurance. One loved one indicated they paid for treatment through insurance and co-pay.

Updated March 2017

  1. https://www.yellowpages.com/westbrook-me/mip/spring-harbor-hospital-2339435?lid=2339435

  2. https://www.yelp.com/biz/spring-harbor-hospital-westbrook

  3. https://goo.gl/pBzhZh

Spring Harbor Hospital Reviews

  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • ALLOWED MY LOVE ONE TO LEAVE EARLY AND SHE WAS BACK INTO HER ADDICTION SHORTLY AFTER GETTING OUT. GOOD LENGTH OF TIME IN TREATMENT. NO FOLLOW UP OR HOLDING HER ACCOUNTABLE
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Patients are treated with respect and compassion. Beautiful facility, dedicated staff. not enough resources. Not enough reimbursement.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • received high quality treatment and I was informed about all of his treatment progress
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Well staffed and very clean but not enough health and exercise. A hard program but works
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • The grounds were well maintained. Some staff kind and compassionate but not in tuned with helping the individual very text book. They were good with visitors.
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • Resources, staff, were strengths. Small location but he staff were great
  • Treatment Effectiveness
  • Accommodations & Amenities
  • Meals & Nutrition
  • I felt respected there, like I was going to receive the help I needed while still being considered a human. there was confusion and miscommunication between staff shifts. meds were switched often without allowing a trial and error to take place. I had a good and helpful experience there. I felt respected and was treated like a human being.