Carlson Recovery Center

Carlson Recovery Center

ABOUT CARLSON RECOVERY CENTER IN SPRINGFIELD, MA

Carlson Recovery Center, located in Springfield, Mass., offers detoxification treatment to men and women 18 years or older who are struggling with substance abuse or dual diagnosis. The facility also provides court-ordered services to individuals convicted of driving under the influence (DUI) offenses.

Carlson Recovery Center operates as a subsidiary of Behavioral Health Network, Inc., which has four other locations in Massachusetts, including the Hope Center in Springfield, and offers a wide range of community services including residential and outpatient addiction treatment.

TREATMENT & ASSESSMENT

To be admitted, clients may either contact the facility directly by phone or fill out an online contact form. Clients may remain in treatment at Carlson Recovery Center for up to nine days. Many clients use the acute treatment services at Carlson as a first step before proceeding to residential or outpatient treatment at other facilities.

The facility’s treatment program is medically monitored, meaning that it focuses on providing medication to ease withdrawal symptoms in the early stages of recovery. Throughout treatment, clients receive medication to ease physical withdrawal symptoms, 24-hour nursing care and monitoring, and counseling to support them through the early stages of recovery.

Treatment is offered in both Spanish and English, and clients who need an interpreter for other languages will be accommodated. Although anyone aged 18 or older is eligible for treatment at the facility, Carlson Recovery Center prioritizes admission for individuals with HIV/AIDS, pregnant or postpartum women, and clients with a dual diagnosis.

STAFF CREDENTIALS

There is currently no information provided by Carlson Recovery Center regarding its treatment staff. Alumni polled by Best-rehabs.com gave mixed opinions regarding the staff’s level of training and experience, with one alum praising the staff while the other derided it.

ACCOMMODATIONS & AMENITIES

There is currently no information provided by Carlson Recovery Center regarding its living arrangements and related offerings. However, two alumni polled by Best-rehabs.com gave the facility two and five out of five stars for accommodations and amenities, two and five stars for meals and nutrition, and four and five stars for cleanliness.

WHAT ALUMNI SAY

At the time of this writing there have been two alumni polled by Best-rehabs.com. Both reviewers said they would recommend Carlson Recovery Center to a friend or family member seeking treatment. The anonymous clients gave the facility four and five out of five stars for affordability, four and five stars for cleanliness, and two and three stars for exercise options. “The staff where very caring the group sessions where informitive,” one anonymous alum wrote, “it all depends on the indvidual who is seeking help you get what u put into your recovery.”

WHAT FRIENDS & FAMILY SAY

At the time of this writing there have been six friends and family members of clients polled by Best-rehabs.com. Overall they gave the facility mixed ratings, with four of the six reviewers saying they would recommend Carlson Recovery Center to others. The anonymous loved ones gave the facility an average of 4.2 stars for cleanliness, and 3.4 stars for family participation. One reviewer added, “If you’re in need of a methadone detox facility this is the place to go. Informed staff and helpful all around.”

Several loved ones felt that the program did not last long enough. “The stay approved was way toooooo short,” one anonymous loved one wrote, “client needed much more time.” Additionally, one loved one was upset with the lack of follow-ups and aftercare attention.

WHAT STAFF SAY

At the time of this writing there has been one staff member polled by Best-rehabs.com. The staff member gave Carlson Recovery Center a mediocre review. The anonymous employee gave the facility two out of five stars for affordability, cleanliness, and exercise options. Despite a generally more positive opinion of the program and staff, the reviewer noted the “bad facilities” were a significant problem for the facility.

FINANCING

There is currently no information provided by Carlson Recovery Center regarding its costs. Some programs offered by Behavioral Health Network are funded by the MA Department of Public Health, Bureau of Substance Abuse Services, but it is unclear whether the program at Carlson Recovery Center is one of them.

Reviews about Carlson Recovery Center

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  • Staff was full of helpfulness
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  • Has good counselor Did not have follow ups
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  • Ease of access to the treatment. Knowledgeable staff. To short of a stay If you're in need of a methadone detox facility this is the place to go. Informed staff and helpful all around.
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  • Counsualing was great. Did not really find any negatives. The staff where very caring the group sessions where informitive,it all depends on the indvidual who is seeking help you get what u put into your recovery
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  • Good recovery program but bad facilities
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  • knowledgable, staff are welcoming and supportive, the stay approved was way to short, client needed much more time. The Carlton House was great! I believe it was for detox and then the client moved on to the Hope center for rehab. The rehab time is much too short for a client to receive treatment that is lasting. The rehab treatment should be a minimum of 60 days plus.
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  • Good nutrition, staff is friendly, additional fruit & snacks always available. Facility itself not too comfortable, no smoking, some of the counseling staff are people persons. The out-patient portion of the program is excellent & is led by experienced & caring staff.
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    It could take you in fairly quickly. Clean. Only kept you a short time. Then released to use again. My loved one went through there at least 5 times or more. He died two months ago of an overdose.
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  • Patient care. Just a closer to home place