McLean Hospital

McLean Hospital Belmont Massachusetts

McLean Hospital is a comprehensive psychiatric hospital committed to providing easy access to superior quality, cost-effective mental health services in the Boston area, Massachusetts and beyond.

ABOUT MCLEAN HOSPITAL

As the largest psychiatric affiliate of Harvard Medical School, McLean Hospital in Belmont, Mass. is well-versed in evidence-based practices. With 11 locations throughout the Boston area, McLean has been serving the needs of clients suffering from mental health issues and substance abuse issues since 1811. Currently, the facility provides short-term inpatient treatment to adults requiring detoxification and stabilization. It also provides a variety of outpatient treatment programs and a partial hospitalization (PHP) program for adults struggling with substance abuse and co-occurring mental health issues.

TREATMENT & ASSESSMENT

The adult inpatient program provides detoxification and 24-hour medical monitoring. Patients typically stay three to five days before being transferred to PHP or another program. Clients who need intensive care but are medically stable and able to commute daily from home are ideal candidates for PHP treatment. Patients attend treatment five days a week from 8:30 a.m. to 3:00 p.m.. The program features education on chemical dependency, relapse prevention, and recovery life skills, as well as medication management, individual and group therapy, and case management. Recovery groups focus on learning healthy coping mechanisms and addressing psychiatric concerns. There are also support groups available for family members. A number of outpatient services are available on an individual basis, including medication management and dialectical behavior therapy. There are also a variety of outpatient groups that focus on substance abuse recovery or cater to the needs of those with psychiatric conditions such as personality disorders, schizophrenia, or bipolar disorder. The Landing program at McLean Hospital provides intensive inpatient treatment for adolescents with substance abuse issues and a co-occurring mental health issues such as ADHD, anxiety, depression, or bipolar disorder. The program is co-educational and typically lasts 45 days. The treatment team utilizes cognitive behavior therapy (CBT), DBT, motivational interviewing, and 12-step based facilitation. Teens participate in medication management, continual assessment, individual counselling, and educational and therapeutic groups.

STAFF CREDENTIALS

The program is led by PhD level Clinical Psychologists and includes a multidisciplinary treatment team of board-certified psychiatrists, licensed clinical social workers, registered nurses, and expressive therapists.

ACCOMMODATIONS & AMENITIES

The facility is located in Proctor House, a historic building on McLean Campus just a short drive from Boston. Rooms are shared and contain reportedly comfortable beds. There is access to common areas and a fitness facility. Food is typical hospital food; Best-rehabs.com uncovered several reviews that were critical of provided meals.

WHAT ALUMNI SAY

Best-rehabs.com received numerous mostly-positive reviews from alumni. When asked if they would recommend this facility, the five alumni polled on this metric at the time of this writing gave an average score of 3.75 out of five stars. The cleanliness, the connectivity/visitor policy, and the staff’s level of training and experience were among the highest rated metrics, with four, 3.8, and 3.8 out of five stars, respectively.

Complaints from reviewers centered around a lack of 12-step integration and holistic offerings, while repeated praise was given to the “very strong and supportive staff” and helpfulness of group meetings.

WHAT FRIENDS AND FAMILY SAY

Families were pleased overall with the treatment their loved ones received. When asked if they would recommend the facility, the 11 loved ones polled by Best-rehabs.com gave an average rating of 4.18 out of five stars.

The same 11 respondents gave average ratings of 3.9 and 4.2 for McLean’s counseling options and staff’s level of training and experience, respectively. Ten alumni provided average ratings of 3.1 out of five stars for holistic treatment offerings, 3.3 stars for affordability, 3.4 stars for exercise and leisure opportunities, 3.5 stars for the connectivity/visitor policy, and 3.9 stars for the level of family participation in treatment.

FINANCING

Although fees vary according to each client’s needs, the residential programs are self-pay only and listed on the facility website as starting at $1,880 per day. Financial assistance is available to those who qualify.

Reviews about McLean Hospital

  • Treatment Effectiveness
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  • I have been to both Silver Hill (Main I /inpatient and River House) and McLean (Proctor II) McLean is sort of like a full-on insane asylum which is scary. The food is revolting and I have no other words to describe the polyester bedding and peeling paint in the shower. Silver Hill on the other hand, is dignified, comfortable and I felt like I was supported by other like-minded patients. At Silver Hill, I felt more like a valued client than some random ill patient.
    great staff,food,clean sheets and the list goes on an on.Nurses and Doctors are TOPS.........
    • Treatment Effectiveness
    I've been at McLean inpatient about three times and did ECT there. I got the best care there out of any place I've ever been. It's clean, the staff is awesome, and there are good groups to attend. You make it what you want it to be. I did have a problem with one of the nurses and it was handled in a professional and immediate manner. Highly recommend it. Go on the walks!
    don't send anyone you LOVE there!
    My "go to" sanctuary when I need psych help. Proctor II Staff treats patients with dignity and respect tr.
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  • almost zero one-to-one support. staff tend to huddle in office area and rarely come out to engage with patients unless absolutely necessary. more than one staff member were necessarily abrasive with patients. food was pretty sub-par and there really wasn't enough of it. was grateful to be there in many ways but treatment wasn't comprehensive. i have public insurance and did notice that those who had better health insurance received more attention and better services, also got to stay longer. felt bounced out the door without much of a good explanation. won't be back, wouldn't recommend for those with limited resources or who do not have boutique insurance.
  • Treatment Effectiveness
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  • Working with the patients the food was okay work with the patients more
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  • Lots of therapy, lots of staff. High cost, not easy to be admitted. My friend went there but it took more than a few weeks for a spot to open for her. She got a lot of helpful information, enjoyed all of her therapies, and even though it has been a struggle, she is really glad she finally got in.
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  • Very strong and supportive staff. They need more counselors. Truly supportive to the addict and the family. Strong perimeters, checks and balances were set and explained well.
  • Treatment Effectiveness
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  • National leader in research and treatment. This program has a partial hospital component which was required day time participation. This was convenient and effective.
  • Treatment Effectiveness
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  • World class reputation. Had a very unpleasant time there. I was supposed to get specialized treatment but did not. I felt I was in Jail. Didn't do what i was sent there to receive.
    • Treatment Effectiveness
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    My mother knew what to say to make it seem like she was better, when she really wasn't. Her issues were a lot. My mother received electric shock therapy, which really works for some people, but for her it did not. It actually made her act like a vegetable. She didn't know what she was doing, and would have stayed in bed had I not gotten her up. It got rid of more recent memories than the past ones that caused her depression and other issues.
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  • There is a long history of helping people here. It felt very institutional. Was a very helpful first step in my journey.
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  • The reputation is unbeatable. It's costly and the environment isn't great. They need to cut costs, and keep people longer.
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  • The kindness they have for patients and family members. Understanding and being helpful. They did not return calls to family members in a timely manner. They were helpful, have several group meetings.
    I went to McLean to detox from heroin the facility was wonderful ,clean, good food, great staff, by far the best detox experience I've ever had
    We called the facility to try to get my son in the partial hospitalization for substance abuse program. Four calls were made over a period of three days without so much as a returned call. I think this is unacceptable.
  • Treatment Effectiveness
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  • Staff is readily available for family members. My family member had many problems, and he was treated well in the center, but once discharged we did not receive the same service.
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  • Family member was treated with kindness. Very caring for family members. A downfall was the quality of their food.
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  • The staff is very dedicated and highly trained. My son has detoxed here approx. 4 times. The program is structured and follows a consistent routine. My son prefers this facility over the several others that he has used for detox. This program makes my son feel like a respected patient and makes the process of detoxing as comfortable as possible. However, it is very difficult to get a bed....as most facilities in MA.
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  • The connection with major teaching hospitals was great. However, it was too expensive - needs to be more accessible to all in need.
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  • What I really think was important is the medical staff and research that they have. I had ECT and my experience was awesome. They also offer TMS. However, it would have been nice if they were able to offer more 12 step information and AA interaction.
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  • The staff and ECT options were good, but the food was terrible!!
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    They had great leisure activities, family participation and facility leadership. However, they lacked any holistic offerings.
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    I was sent there for structure because I was out of work and stuck in life. They explained everything that was happening which helped. However, it was not worth the cost because it didn't change the way I was feeling.