ABOUT VITALITY UNLIMITED — VITALITY CENTER
The nonprofit, Nevada-based agency Vitality Unlimited provides substance use treatment and various other social services, including special programming for active military members and veterans. One of the agency’s three residential rehab facilities, Vitality Center of Elko offers medically managed detox and both short-and long-term residential care for adults.
TREATMENT & ASSESSMENT
Pregnant women and individuals using intravenous drugs receive priority for admission to Vitality Center in Elko. Following a clinical assessment, some clients begin treatment with a three- to five-day detox process, during which they begin motivational counseling and education.
The duration of treatment varies for each client, with some completing a 30-day program and others remaining longer. Vitality Center is one of justof Nevada’s 80 treatment facilities to provide short-term residential care. The center is also one of only seven facilities to offer residential, non-hospital detoxification.
Residents should expect to participate in at least 50 hours of weekly treatment, which includes group and individual therapy sessions, educational classes, and family programming. Pet therapy may also be utilized, according to the facility’s website. After residential rehab, Vitality recommends engagement in, which may mean attending the agency’s outpatient programming for up to six months, and/or residing in transitional housing. Bilingual services are available.
The CEO of Vitality Unlimited holds multiple addiction counselor certifications as well a Substance Abuse Professional (SAP) licensing by the federal Department of Transportation (DOT) and the Federal Aviation Administration (FAA). The residential center also employs a medical doctor, registered nurse, and several licensed counselors.
ACCOMMODATIONS & AMENITIES
A photograph on the Vitality Unlimited website of the residential Vitality Center features a hilly setting with shady outdoor meeting spaces.that the center has 28 beds. Residents stay in separate men’s and women’s sections and are not allowed use of personal electronics or cell phones. There is a client store on-site.
WHAT ALUMNI SAY
The two alumni polled by Best-rehabs.com to date provided polar opposite feedback. Offering split perspectives on the effectiveness of treatment, the two also disagreed about the quality of detox and the facility’s cleanliness. Nevertheless, they did concur that the program was not luxurious, with minimal (but, in one alum’s opinion, sufficient) activities.
“I think Vitality is a great place to be if you are serious,” alum A.K. wrote. However, alum Tami disagreed, writing: “I would strong erge anyone planning on going here to re-think your decision.”
Feedback on Google reviews skewed more favorable. Five individuals contributed to an average rating of 3.6 out of five stars for the Elko residential center. Alumni reported long-standing sobriety, described staff as accommodating and responsive, and one wrote that Vitality offered “a very supportive atmosphere.” They tended to agree that accommodations and meals were acceptable, if not high quality. One reviewer registered a complaint about the evaluation process and outcome and did not continue services.
WHAT FRIENDS & FAMILY SAY
The single loved one polled by Best-rehabs.com to date was critical of Vitality Center, echoing the alum who represented the facility as dirty and treatment as ineffective. They also questioned billing practices. With that said, the reviewer admitted that the client “was there for a few hours and then left.”
WHAT STAFF SAY
Employee reviews of Vitality Center were also split, with four Elko-based addiction staff rating the facility an average of 2.25 out of five stars on Indeed. Three were especially critical of an unsupportive environment and low staff morale, while one reported poor training. Nevertheless, three also represented positive attitudes toward working with and helping clients.
According to the Vitality Unlimited website, the agency is funded in part by the state of Nevada and contracts with Indian Health Services and the parole/probation system. Several insurance plans are accepted, including Medicaid, Anthem BCBS, Value Options, and union insurance funds for electrical workers, operating engineers, and teamsters. For qualifying clients, a sliding fee scale is available.